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Pashtek • Salesforce and SAP Partner
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Salesforce Project Manager

Salesforce Project Manager

Pashtek • Salesforce and SAP Partner

7 years

0 Lacs

chennai tamil nadu india

Posted:2 days ago| Platform:

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Skills Required

salesforce management engagement development schedule planning raid reports communication analysis drive support crm service configuration agile certifications scrum manufacturing healthcare saas technology jira azure devops tracking integration

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title:

Location:

Employment Type:

About the Role

Salesforce Project Manager

on time, within budget, and with high quality

Key Responsibilities

Own end-to-end delivery of Salesforce projects (scope, schedule, budget, quality, risks).
Act as primary point of contact for clients and internal stakeholders.
Lead project planning: requirements workshops, backlog grooming, sprint planning, and release planning.
Prepare and manage
project plans, RAID logs, status reports, and communication plans
.
Coordinate with Salesforce architects, developers, admins, and QA to ensure smooth execution.
Manage change requests, impact analysis, and approvals.
Track project KPIs, manage risks/issues, and drive resolution.
Ensure adherence to Salesforce and internal delivery best practices.
Support pre-sales with effort estimates, timelines, and high-level solution overviews when needed.

Required Skills & Experience

7+ years
of total experience in IT / CRM projects, with
3+ years
managing Salesforce projects.
Strong understanding of
Salesforce platform
(Sales Cloud / Service Cloud / Experience Cloud, etc.) – configuration basics, capabilities, and limitations.
Proven experience managing
end-to-end implementations
or major enhancements on Salesforce.
Hands-on experience with
Agile/Scrum
: sprint planning, stand-ups, retrospectives, velocity tracking.
Experience working with
distributed/global teams
(onsite–offshore).
Strong skills in creating and managing:
Project plans & schedules
RAID logs (Risks, Assumptions, Issues, Dependencies)
Status reports and stakeholder communication
Excellent communication, client-facing, and stakeholder management skills.
Ability to translate business requirements into clear user stories and acceptance criteria.
Salesforce certifications such as
Salesforce Administrator, Sales/Service Cloud Consultant
are a plus.

Nice to Have

PMP, PRINCE2, or CSM
(Scrum Master) certification.
Experience with
Manufacturing, Healthcare, SaaS, or Technology services
domains.
Familiarity with
Jira / Azure DevOps / Monday.com
or similar project tracking tools.
Experience in multi-vendor environments and complex integration projects.

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