Sales Ops Head

Position: Sales Ops Head

Location: Bangalore

Experience: 8–15 years

Industry Preference: Consulting (McKinsey, Bain, BCG, Big 4) or Technology Consulting

Services (Accenture, IBM, HCL, etc.)

Role Overview: We are seeking a high-energy, detail-oriented Sales Operations Head to build

and run a world-class sales process. The ideal candidate will combine operational discipline

with a strong sense of urgency (“hustle”) to ensure our sales team executes flawlessly — from

lead generation to deal closure. This role will work directly with the President as part of the

President’s Office, driving execution on strategic revenue priorities. You will establish and

enforce structured sales processes, manage data integrity, ensure rigorous follow-ups with

internal stakeholders, and personally drive early-stage client engagement including scheduling

meetings and conducting first-level qualification calls.

Key Responsibilities: Design, document, and implement an end-to-end sales process covering

lead capture, qualification, outreach (email, calls, meetings), and follow-ups. Define clear

timelines, ownership, and accountability for every stage in the sales cycle. Build and maintain a

centralized sales database/CRM to track all opportunities and pipeline progress. Work closely

with the President to ensure alignment of sales priorities with organizational strategy. Act as the

operational anchor between leadership, sales teams, and cross-functional stakeholders.

Ensure rigorous follow-ups on agreed actions, holding teams accountable to timelines. Prepare

and circulate weekly and monthly sales performance reports with insights and next steps.

Personally schedule client meetings, coordinate logistics, and conduct initial first-level calls to

qualify prospects. Maintain accurate, real-time dashboards for pipeline, forecast, and

conversion metrics. Identify bottlenecks and recommend corrective actions to improve velocity

and win rates. Drive adoption of tools, templates, and best practices across the sales team.

Required Skills & Experience: Proven experience in structured, process-driven environments

such as top-tier consulting firms (McKinsey, Bain, BCG, Big 4) or technology services leaders

(Accenture, IBM, Persistent, etc.). Strong sales operations and CRM management experience

(Salesforce, HubSpot, or equivalent). Exceptional follow-through, organizational discipline, and

attention to detail. Ability to influence without authority and drive execution across multiple

teams. Strong analytical skills to interpret sales data and generate actionable insights.

Excellent communication skills for both executive-level reporting and day-to-day coordination.

Demonstrated ability to set up and manage client meetings and conduct professional first-level

qualification calls.

Key Success Indicators: Reduction in sales cycle time. Increase in pipeline conversion rates.

100% adherence to sales process timelines. Accurate, timely sales forecasting.

Why Join Us? This is a high-impact role where you will shape the backbone of our sales

execution strategy and work alongside the President to drive growth. If you thrive on creating

structure, making things move, and ensuring nothing falls through the cracks — this is the role

for you.