Role Overview We are seeking a Senior UX Researcher with 10+ years of experience to join our UX Research team. In this role, you will lead research initiatives to enhance tools and workflows that enable creators (e.g., developers, admins, and business users) to build, customize, and optimize enterprise solutions. Collaborating with cross-functional teams, including product designers, engineers, and product managers, you will uncover user needs, validate design solutions, and drive data-informed product strategies. Your expertise in qualitative and quantitative research, enterprise software, and user behavior will help deliver seamless, accessible, and delightful experiences. Key Responsibilities Lead User Research : Design and conduct qualitative and quantitative studies (e.g., usability testing, interviews, surveys, contextual inquiries) to understand the needs, behaviors, and motivations of platform users, including developers, IT admins, and business process owners. Shape Research Strategy : Define research objectives, develop research plans, and select methodologies to address complex questions about user workflows and platform usability. Align research with business and product goals. Synthesize Insights : Analyze data to generate actionable insights, user personas, journey maps, and workflow analyses. Present findings through reports, presentations, and visualizations to influence product strategy and design. Collaborate Cross-Functionally : Partner with UX designers, product managers, engineers, and accessibility specialists to integrate research insights into the design and development of creator-focused tools. Usability Testing & Validation : Conduct iterative usability testing on prototypes, wireframes, and live products to validate designs and identify opportunities for improvement in complex workflows. Mentor & Lead : Mentor junior researcher s, foster a culture of research excellence, and advocate for user-centered design principles across the organization. Competitor & Market Analysis : Perform competitive analysis and exemplar studies to benchmark platform tools against industry standards and identify trends in enterprise solutions. Innovate Research Practices : Stay current with UX research trends and tools. Introduce innovative approaches (e.g., remote testing, AI-driven analytics) to enhance research efficiency and impact. Advocate for Accessibility : Ensure research and design recommendations align with accessibility standards, creating inclusive experiences for diverse users. Qualifications Experience : 10+ years of professional UX research experience, with at least 5 years in a senior or lead role, ideally in enterprise software, SaaS, or platform-based products. Experience with developer tools, workflow automation, or low-code platforms is a plus. Technical Skills : Expertise in research methods, including usability testing, contextual inquiries, surveys, card sorting, A/B testing, and ethnographic research. Proficiency with UX research tools (e.g., UserTesting, Lookback, Hotjar, Maze, Qualtrics). Familiarity with data analysis tools (e.g., SPSS, R, Google Analytics) and design tools (e.g., Figma, Sketch) is a plus. Basic understanding of enterprise software architecture, APIs, or low-code platforms to collaborate with engineering teams. Soft Skills : Exceptional communication and storytelling skills to present complex findings to technical and executive audiences. Strong collaboration and empathy to advocate for user needs in cross-functional teams. Leadership and mentorship skills to guide junior researcher s and influence team culture. Domain Knowledge : Deep understanding of enterprise user personas (e.g., IT professionals, developers, business analysts) and their workflows. Familiarity with enterprise platforms or similar solutions (e.g., workflow automation, app development tools) is desirable.
The PPD team are responsible for: •Process optimisation and re-engineering; •Business delivery and business acceptance of key strategic projects and programmes and training of the operational teams on new technologies; •The PPD team is organised into key business portfolios, each responsible for project delivery and process transformation; •The PMO sits within the PPD, guiding the portfolios through the delivery of projects and programmes in line with our project methodologies; the PMO are responsible for providing quality assurance, reports and tools and leading the portfolios through all planning activities. The role will cover all aspects of Project Management Office including, Stakeholder Management, project End to End Lifecycle Management, Project Review cycle, Risk Management, Governance, Financial Management, Automation, Reporting & Analysis. •Provide successful and consistent delivery of Programme / Project Management Office (PMO) Services for programme(s) and projects •Establish project documentation requirements, procedures, ensure stakeholders adherence to the Governance processes and update relevant documents to reflect agreed changes e.g. plan, schedules, product backlogs and the business case •Produce, track and report programme / project progress and performance, identify issues and recommend changes when necessary and report on progress •Creating and producing reports, KPI using excel and automation of reports. •Provide, review and analysis of programmes / projects, including the coordination of post implementation reviews (PIRs) •Provide high quality management information on all aspects of project & programme delivery performance / resource utilisation & availability •Drive and support improvement, development plans, fostering a continuous improvement culture by actively seeking input from all team members •Regular auditing of department performance to ensure the highest standards of compliance are achieved •Generate and timely delivery of all required PMO metrics/reports using Excel with quality standards •Build automation tom improve report quality and quicker delivery •Identify and monitor performance against schedules, advising key stakeholders on any variance to forecast and providing recommended solutions, to ensure contractual objectives are met •Drive monthly review of Project resources, and financials with the project manager and stakeholders and coordinate interdepartmental development of programme plans •Undertakes Health Checks for projects/ programmes of all portfolios and produce the required KPI & reports and supports projects throughout Gate and Milestone Reviews •Determine project’s demand for resources & capacity and report on gaps •Review the projects in the PMO Tool (Clarizen) and keep it up to date Essential requirements [skills, experience, qualifications •Good knowledge of Project Management Life Cycle •Thorough knowledge of Microsoft Office tools including and PowerPoint, MS Project is a must •Excellent at stakeholders relationship management •An excellent communicator, both written and verbal •Excellent organisational and multi-tasking skills with an ability to balance priorities •Customer Centric approach with thought process in alignment with the customer •Strong critical thinking and problem-solving skills and has the ability to identify and analyse potential issues and risks on the projects/programmes and highlighting them to the stakeholders •Possesses Go-getter approach with a 'can-do' attitude •Strives for continuous improvement in the work area •A team player with an approach of building and maintaining a collaborative work environment •Proven ability to work in diverse and a multi-cultural working environment and meet multiple deadlines •Proven ability to thrive in a fast-paced environment and work well under pressure •Works on own initiative where necessary •Proactive, flexible and helpful attitude •Plans effectively, anticipates potential issues and takes responsibility to prevent them Desirable [skills, experience The below are not essential for the role but full training will be provided: •Experience in Project management Methodologies - Waterfall, Hybrid and Agile •Ability to analyse a range of complex data and make decisions based on analytical findings •Thorough knowledge of PMO software tools •Certification in Project/Programme Management
Position: Sales Ops Head Location: Bangalore Experience: 8–15 years Industry Preference: Consulting (McKinsey, Bain, BCG, Big 4) or Technology Consulting Services (Accenture, IBM, HCL, etc.) Role Overview: We are seeking a high-energy, detail-oriented Sales Operations Head to build and run a world-class sales process. The ideal candidate will combine operational discipline with a strong sense of urgency (“hustle”) to ensure our sales team executes flawlessly — from lead generation to deal closure. This role will work directly with the President as part of the President’s Office, driving execution on strategic revenue priorities. You will establish and enforce structured sales processes, manage data integrity, ensure rigorous follow-ups with internal stakeholders, and personally drive early-stage client engagement including scheduling meetings and conducting first-level qualification calls. Key Responsibilities: Design, document, and implement an end-to-end sales process covering lead capture, qualification, outreach (email, calls, meetings), and follow-ups. Define clear timelines, ownership, and accountability for every stage in the sales cycle. Build and maintain a centralized sales database/CRM to track all opportunities and pipeline progress. Work closely with the President to ensure alignment of sales priorities with organizational strategy. Act as the operational anchor between leadership, sales teams, and cross-functional stakeholders. Ensure rigorous follow-ups on agreed actions, holding teams accountable to timelines. Prepare and circulate weekly and monthly sales performance reports with insights and next steps. Personally schedule client meetings, coordinate logistics, and conduct initial first-level calls to qualify prospects. Maintain accurate, real-time dashboards for pipeline, forecast, and conversion metrics. Identify bottlenecks and recommend corrective actions to improve velocity and win rates. Drive adoption of tools, templates, and best practices across the sales team. Required Skills & Experience: Proven experience in structured, process-driven environments such as top-tier consulting firms (McKinsey, Bain, BCG, Big 4) or technology services leaders (Accenture, IBM, Persistent, etc.). Strong sales operations and CRM management experience (Salesforce, HubSpot, or equivalent). Exceptional follow-through, organizational discipline, and attention to detail. Ability to influence without authority and drive execution across multiple teams. Strong analytical skills to interpret sales data and generate actionable insights. Excellent communication skills for both executive-level reporting and day-to-day coordination. Demonstrated ability to set up and manage client meetings and conduct professional first-level qualification calls. Key Success Indicators: Reduction in sales cycle time. Increase in pipeline conversion rates. 100% adherence to sales process timelines. Accurate, timely sales forecasting. Why Join Us? This is a high-impact role where you will shape the backbone of our sales execution strategy and work alongside the President to drive growth. If you thrive on creating structure, making things move, and ensuring nothing falls through the cracks — this is the role for you.
Title: Senior Access & SQL Data Engineer/Specialist Team:AI Strategy & Transformation team (Integration Pod) Location: Remote | Experience: 7–10 years Role Overview We are looking for highly versatile, pragmatic individual to join our AI Strategy & Transformation team as a hands-on engineer who pairs deep Microsoft Access/VBA expertise with strong SQL data engineering . You’ll take day-to-day ownership of a mission-critical Access application, help migrate data and algorithms to SQL Server and Azure Synapse , and supporting other initiatives within that environment. You’ll be highly fluent and capable of dealing with a complex Access application (with hundreds of objects, forms, and several thousand lines of VBA code). You’ll be adept at picking up complex form/code, diving in to understand how things work and reworking/improving or building out new capabilities. You’ll assume day-to-day ownership, improve reliability/change control, and partner to migrate core data stores and selected algorithms from SharePoint/Access to SQL Server and into our Azure Synapse environment. Responsibilities (Access database) Own day-to-day operations of the Access app (front end + back end) : forms, queries, reports, macros, and advanced VBA (class modules, error handling, logging). Diagnose/optimize existing code; refactor for performance and maintainability; reduce technical debt. Manage linked tables (within a SQL database in our Azure environment), implement pass-through queries, and tune for performance. Establish disciplined SDLC for Access: versioning (ACCDE builds), backup/restore, regression testing, change logs, documentation, and release checklists. Improve usability of forms and workflows for content managers. Responsibilities ( SQL & Azure ) Design and implement SQL Server / Azure SQL schemas, indexes, views, stored procedures, and UDFs to replace/augment Access data stores and calculations. Plan and execute migrations of capabilities into SQL Server with reconciliation, validation, and rollback strategies. Build/operate ELT/ETL with Azure Synapse and/or ADF; parameterize/orchestrate, monitor, and alert. Collaborate with analysts/data scientists to deliver high-quality, well-documented datasets for analytics/BI (e.g., Power BI). Contribute to secure data practices (RBAC, secrets management/Key Vault, row-level security where applicable). Skills/Qualifications (must-have) Microsoft Access expert : complex queries (joins, crosstabs), multi-form architectures, advanced VBA (API/ADO/DAO, performance tuning, robust error handling), pass-through queries, ODBC optimization. SQL expert : strong T-SQL, execution-plan analysis, indexing strategies, window functions, set-based design, stored procedures/UDFs. Data migration experience (SharePoint/Access → SQL Server/Azure SQL) with parity checks and rollback. Engineering discipline: backups, release packaging, documentation , and change control for a business-critical system. Communication: extremely clear written and spoken English in a must. Data capable: strong data/numeracy is very important in order to understand and work with the complex data and algorithms in our environment. Skills/Qualifications (nice-to-have) Azure Synapse, Azure SQL Database/MI, Azure Data Factory; Azure DevOps/Git; PowerShell for automation. Power BI exposure (datasets/models/DAX basics). Data quality frameworks, metadata/cataloguing (e.g., Purview). Experience with Data Governance (Quality, Lineage, Data dictionary, and Security). Proficiency in programming languages such as Python for data engineering tasks. How You Work : Highly organized, self-starting, extremely methodical and conscientious, and able to manage complex projects. Experience supporting and working with cross-functional teams in a dynamic environment.
Title: Senior Access & SQL Specialist Team:AI Strategy & Transformation team (Integration Pod) Location: Remote | Experience: 710 years Role Overview We are looking for highly versatile, pragmatic individual to join our AI Strategy & Transformation team as a hands-on engineer who pairs deep Microsoft Access/VBA expertise with strong SQL data engineering. You'll take day-to-day ownership of a mission-critical Access application, help migrate data and algorithms to SQL Server and Azure Synapse, and supporting other initiatives within that environment. You'll be highly fluent and capable of dealing with a complex Access application (with hundreds of objects, forms, and several thousand lines of VBA code). You'll be adept at picking up complex form/code, diving in to understand how things work and reworking/improving or building out new capabilities. You'll assume day-to-day ownership, improve reliability/change control, and partner to migrate core data stores and selected algorithms from SharePoint/Access to SQL Server and into our Azure Synapse environment. Responsibilities (Access database) Own day-to-day operations of the Access app (front end + back end): forms, queries, reports, macros, and advanced VBA (class modules, error handling, logging). Diagnose/optimize existing code; refactor for performance and maintainability; reduce technical debt. Manage linked tables (within a SQL database in our Azure environment), implement pass-through queries, and tune for performance. Establish disciplined SDLC for Access: versioning (ACCDE builds), backup/restore, regression testing, change logs, documentation, and release checklists. Improve usability of forms and workflows for content managers. Responsibilities (SQL & Azure) Design and implement SQL Server / Azure SQL schemas, indexes, views, stored procedures, and UDFs to replace/augment Access data stores and calculations. Plan and execute migrations of capabilities into SQL Server with reconciliation, validation, and rollback strategies. Build/operate ELT/ETL with Azure Synapse and/or ADF; parameterize/orchestrate, monitor, and alert. Collaborate with analysts/data scientists to deliver high-quality, well-documented datasets for analytics/BI (e.g., Power BI). Contribute to secure data practices (RBAC, secrets management/Key Vault, row-level security where applicable). Skills/Qualifications (must-have) Microsoft Access expert: complex queries (joins, crosstabs), multi-form architectures, advanced VBA (API/ADO/DAO, performance tuning, robust error handling), pass-through queries, ODBC optimization. SQL expert: strong T-SQL, execution-plan analysis, indexing strategies, window functions, set-based design, stored procedures/UDFs. Data migration experience (SharePoint/Access ? SQL Server/Azure SQL) with parity checks and rollback. Engineering discipline: backups, release packaging, documentation, and change control for a business-critical system. Communication: extremely clear written and spoken English in a must. Data capable: strong data/numeracy is very important in order to understand and work with the complex data and algorithms in our environment. Skills/Qualifications (nice-to-have) Azure Synapse, Azure SQL Database/MI, Azure Data Factory; Azure DevOps/Git; PowerShell for automation. Power BI exposure (datasets/models/DAX basics). Data quality frameworks, metadata/cataloguing (e.g., Purview). Experience with Data Governance (Quality, Lineage, Data dictionary, and Security). Proficiency in programming languages such as Python for data engineering tasks. How You Work : Highly organized, self-starting, extremely methodical and conscientious, and able to manage complex projects. Experience supporting and working with cross-functional teams in a dynamic environment.
Role: Sales Ops Head, President's O7ice 📍 Location: Bangalore Experience: 8–13 years About the Role We are seeking a high-energy, detail-oriented Sales Operations Head to build and run a worldclass sales process. The ideal candidate will combine operational discipline with a strong sense of urgency (“hustle”) to ensure our sales team executes flawlessly — from lead generation to deal closure. This role will work directly with the President as part of the President’s Office, driving execution on strategic revenue priorities. You will establish and enforce structured sales processes, manage data integrity, ensure rigorous follow-ups with internal stakeholders, and personally drive early-stage client engagement including scheduling meetings and conducting first-level qualification calls. Industry Preference: Technology Consulting Services (Accenture, IBM, HCL,TCS etc.) Key Responsibilities Process & Strategy: • Design, document, and implement an end-to-end sales process covering lead capture, qualification, and follow-ups. • Define clear timelines, ownership, and accountability for every stage of the sales cycle. • Ensure alignment of sales priorities with organizational strategy by working closely with the President. Operational Management: • Build and maintain a centralized sales database/CRM to track all opportunities and pipeline progress. • Act as the operational anchor between leadership, sales teams, and cross-functional stakeholders. • Ensure rigorous follow-ups on agreed actions, holding teams accountable to timelines. Reporting & Analytics: • Prepare and circulate weekly and monthly sales performance reports with key insights and next steps. • Maintain accurate, real-time dashboards for pipeline, forecast, and conversion metrics. • Identify bottlenecks and recommend corrective actions to improve velocity and win rates. Client Engagement & Tools: • Personally schedule client meetings, coordinate logistics, and conduct initial first-level calls to qualify prospects. • Drive the adoption of new tools, templates, and best practices across the sales team. Skills & Experience: What We're Looking For • Experience: o Proven experience in structured, process-driven environments like top-tier technology services leaders (e.g., Accenture, IBM, HCL, TCS etc). o Strong background in sales operations and CRM management (e.g., Salesforce, HubSpot). • Skills: o Exceptional follow-through, organizational discipline, and attention to detail. o Ability to influence without direct authority and drive execution across multiple teams. o Strong analytical skills for interpreting sales data and generating actionable insights. o Excellent communication skills for both executive-level reporting and day-today coordination. • Key Success Indicators • Reduction in the sales cycle time. • Increase in pipeline conversion rates. • 100% adherence to sales process timelines. • Accurate, timely sales forecasting.
About the job: (Do answer 04 listed questions while sending resume) ¨ Role: Senior Lead / Manager, Qualitative Research ¨ Company: ResearchFox Consulting ( An ESOMAR & MRSI company) ¨ Location: New Delhi (Okhla) OR Bangalore (Domlur Layout) ¨ Employment Type: Full-Time; Offsite ¨ Experience: 8-12 years + About ResearchFox Consulting: ResearchFox Consulting is a leading research and consulting firm specializing in data-driven insights and business intelligence. With a strong commitment to excellence and innovation, we provide cutting-edge solutions to our clients in various industries. Our team of experts is dedicated to delivering top-notch research and consulting services that empower organizations to make informed decisions. Job Description: We seek a skilled Qualitative Research Sr Lead / Manager to anchor qualitative projects, moderate interviews, and transform conversations into actionable insights. You will manage a team, drive business from CPG and non-CPG clients, and ensure seamless project delivery while occasionally supporting assignments in new geographies. Key Responsibilities 1. Project Management Lead and manage qualitative research studies from brief to delivery. Develop research proposals, discussion guides, and analysis approach. Ensure project quality, timelines, and budgets are maintained. 2. Moderation & Fieldwork Conduct in-depth interviews (IDIs), focus groups (FGDs), ethnographies, shop-along, and other qualitative activities. Engage with consumers, businesses, and experts in a structured and empathetic manner. Visit on-ground research locations when required. 3. Analysis & Insight Generation Synthesize qualitative data into meaningful insights and narratives. Conduct thematic analysis, segmentation, and consumer journey mapping. Create visually compelling presentations with key findings and recommendations. 4. Client & Stakeholder Management Serve as a primary point of contact for clients during projects. Present insights, deliverables, and actionable recommendations. Understand client business objectives and propose relevant research solutions. Manage P&L of key accounts and support in generating business 5. Team Collaboration Work closely with analysts, teams, and project managers. Train junior researchers on qualitative techniques and frameworks. Ensure adherence to research ethics and quality standards. Key Skills & Competencies · Strong command of qualitative research methods and primary research tools. · Excellent moderation, interviewing, and facilitation skills. · Ability to interpret unstructured data and convert it into clear insights. · Strong storytelling, report writing, and presentation skills. · Proficiency in MS Office (PPT, Excel) and Qualitative analysis AI-tools. · Strong interpersonal skills and ability to work with cross-functional teams. · Ability to manage multiple projects simultaneously. · Automotive, QSR, FMCG Industry experience is must along with knowledge on other verticals. Educational Qualifications · Master’s or Bachelor’s Degree in Marketing, Psychology, Sociology, Business, or related fields. · Experience in qualitative research is must Why Join Us? · Be part of a fast-growing insights company where your ideas truly matter. · Work in an environment where your voice is heard and valued. · Lead strategic, high-impact projects that influence real client decisions. · Gain exposure across diverse industries and exciting research domains. · Grow alongside a passionate, collaborative, and innovation-driven team. How to Apply: Please send your resume and a cover letter detailing your relevant experience and why you are the ideal candidate for this position to prerita@researchfox.com with subject line Resume for Qual Lead – [Location for joining (Delhi/Bangalore)] And do give us detailed answers of below listed 04 questions: Q1 - Which qualitative method would you not recommend for understanding unmet needs, and why? Q2 - If a client insists on a 10-minute FGD online, what would be your recommendation? Q3 - Describe one moderating mistake you’ll never repeat. Q4 - In one sentence, tell us what makes a great qualitative insight. Join us at ResearchFox Consulting and be part of a dynamic team that transforms data into actionable insights, drives business growth, and excels in client relationships and account management.
Executive – Project Management Location: Bangalore Employment Type: Full-Time Experience: 2-4 years We are seeking a highly motivated Executive – Project Management to join our team in the Market Research domain. The ideal candidate will assist in managing research projects, coordinating with stakeholders, ensuring data quality, and supporting the overall execution of market research studies. This role is best suited for individuals with a keen interest in market research, data analysis, and project coordination. Key Responsibilities · Assist in managing end-to-end execution of primary research projects. · Coordinate with internal teams, vendors, and clients to ensure timely project delivery. · Develop and maintain project timelines, track progress, and report status updates. · Monitor data quality and ensure adherence to research methodologies. · Ensure compliance with industry standards and ethical guidelines in research execution. Hands on MS Power Point, Excel and Word is must Required Qualifications · Education: Master’s degree or Bachelor’s degree in Business, Marketing, Economics, Statistics, or a related field. · Experience: 2-4 years of experience in market research, project management, or a related field. Fresh graduates with strong analytical skills are encouraged to apply. · Technical Skills: Proficiency in MS Excel, PowerPoint, and data visualization tools. Familiarity with survey platforms (e.g., STG, Survey CTO, Qualtrics, SurveyMonkey) is a plus. · Communication: Excellent verbal and written communication skills. · Time Management: Ability to multitask, prioritize, and meet tight deadlines. · Team Player: Ability to collaborate with cross-functional teams and adapt to dynamic work environments. Preferred Qualifications: · Basic knowledge of statistical techniques and data interpretation. · Prior internship or academic experience in market research or data analysis. · Understanding of different research methodologies (quantitative & qualitative). · Good to have Automotive & FMCG Industry experience Why Join Us? · Exposure to global market research projects and industry trends. · Opportunity to work with experienced professionals in the field. · A dynamic and fast-paced work environment that fosters learning and growth. · Competitive salary and career advancement opportunities. Other Requirements Willingness to work beyond office hours when required or over the weekends Open to travel to other parts of country. If you are passionate about market research and project management, we encourage you to apply at samar@researchfox.com and be a part of our dynamic team!