Sales Ops Head

Role: Sales Ops Head, President's O7ice

📍 Location: Bangalore

Experience: 8–13 years

About the Role

We are seeking a high-energy, detail-oriented Sales Operations Head to build and run a worldclass

sales process. The ideal candidate will combine operational discipline with a strong

sense of urgency (“hustle”) to ensure our sales team executes flawlessly — from lead

generation to deal closure. This role will work directly with the President as part of the

President’s Office, driving execution on strategic revenue priorities. You will establish and

enforce structured sales processes, manage data integrity, ensure rigorous follow-ups with

internal stakeholders, and personally drive early-stage client engagement including scheduling

meetings and conducting first-level qualification calls.

Industry Preference: Technology Consulting Services (Accenture, IBM, HCL,TCS etc.)

Key Responsibilities

Process & Strategy:

• Design, document, and implement an end-to-end sales process covering lead capture,

qualification, and follow-ups.

• Define clear timelines, ownership, and accountability for every stage of the sales cycle.

• Ensure alignment of sales priorities with organizational strategy by working closely with

the President.

Operational Management:

• Build and maintain a centralized sales database/CRM to track all opportunities and

pipeline progress.

• Act as the operational anchor between leadership, sales teams, and cross-functional

stakeholders.

• Ensure rigorous follow-ups on agreed actions, holding teams accountable to timelines.

Reporting & Analytics:

• Prepare and circulate weekly and monthly sales performance reports with key insights

and next steps.

• Maintain accurate, real-time dashboards for pipeline, forecast, and conversion metrics.

• Identify bottlenecks and recommend corrective actions to improve velocity and win

rates.

Client Engagement & Tools:

• Personally schedule client meetings, coordinate logistics, and conduct initial first-level

calls to qualify prospects.

• Drive the adoption of new tools, templates, and best practices across the sales team.

Skills & Experience: What We're Looking For

• Experience:

o Proven experience in structured, process-driven environments like top-tier

technology services leaders (e.g., Accenture, IBM, HCL, TCS etc).

o Strong background in sales operations and CRM management (e.g., Salesforce,

HubSpot).

• Skills:

o Exceptional follow-through, organizational discipline, and attention to detail.

o Ability to influence without direct authority and drive execution across multiple

teams.

o Strong analytical skills for interpreting sales data and generating actionable

insights.

o Excellent communication skills for both executive-level reporting and day-today

coordination.

• Key Success Indicators

• Reduction in the sales cycle time.

• Increase in pipeline conversion rates.

• 100% adherence to sales process timelines.

• Accurate, timely sales forecasting.