Sales Operations Specialist

Location :- Pune , Gurgaon (US Shift ) , Cabs Provided

What you will bring

• 4+ years of experience in a sales support or enablement role, preferably in Sales or Commercial Operations

• Knowledge of sales pipeline tools and techniques

• Intermediate to Advanced knowledge of Salesforce.com

• Intermediate to Advanced knowledge of Microsoft tools – specifically Excel and PowerPoint

• Experience using MS Teams and Sharepoint

• Proactively identify recurring process bottlenecks, tool limitations, or inefficiencies that may be hindering seller productivity and recommend potential solutions to Commercial Support leadership

• Collect feedback from sellers and team members to inform improvements in workflows, documentation, or tooling

• Support planning and coordination of internal team meetings, offsites, and Marketing-sponsored webinars by handling scheduling, materials preparation, and logistics

• Partner with Commercial leaders and the Events or Marketing team to ensure alignment on goals and deliverables for team-facing events

• Assist with weekly pipeline audits by reviewing Salesforce opportunity data to flag aging, stalled, or incorrectly staged deals

• Provide the sales leader with timely insights from the Business Intelligence team and suggested follow-ups to improve forecasting accuracy and pipeline health

• Ability to quickly adapt and respond to the rapidly evolving Commercial team environment and sales landscape

• Highly organized with exceptional time and project management skills

• Strong acumen for being able to multi-task and successfully manage multiple projects and initiatives at the same time

• Extremely detail-oriented with a proactive approach to problem-solving with the ability to multitask across competing priorities

• Comfortable working in a fast-paced environment where structure and process are evolving

• Ability to build trust-based partnerships across cross-functional teams (Sales, Enablement, Business Intelligence, etc.)

• Above average Oral and written communication skills (English)

• Ability to work independently while keeping leadership informed and aligned

• Strong collaboration skills with the ability to easily work across teams and departments