Sales Manager

Role Purpose

Drive revenue growth and achieve sales targets by executing effective sales programs, prospecting new clients, and maintaining strong client relationships, while managing daily operations within the Sales Department.

Key Responsibilities

• Maintain accurate records of sales agreements, contracts, and quotations.
• Prepare timely sales and business reports for monthly consolidation.
• Build and nurture new and existing client relationships; conduct hotel inspections as needed.
• Ensure guest and employee enquiries are addressed courteously and efficiently.
• Achieve monthly and annual sales goals; develop personal business plans aligned with company objectives.
• Conduct competitor research and monitor market trends to keep sales strategies relevant.
• Lead direct sales activities via calls, meetings, contracts, and written communication to maximize exposure.
• Execute sales action plans, prospect and pre-qualify leads, and follow up on all business opportunities through telemarketing, site visits, and networking.
• Coordinate with operations and other departments to meet client requirements and support business growth.
• Maintain up-to-date knowledge of facilities, services, and the competitive landscape.
• Support training needs and performance improvement across the sales team.

Requirements

• Proven experience in sales and hospitality management (minimum 3–4 years preferred).
• Bachelor’s degree in Business Administration, Marketing, Hotel/Restaurant Management, or related field.
• Strong organizational and interpersonal skills; detail-oriented and able to handle multiple projects.
• Ability to build rapport with internal and external stakeholders.