Roles and Responsibilities Onboard New Bus Services in to Dynamic Pricing Engine - Prepare data, drive strategy discussion, configure rules, liaise with GDS to activate services, sanity check post activation. Performance Management - Evaluate configured parameters and update strategies with changing market dynamics to maintain a level high of BO service performance . System & Process improvement - Identify system and process gaps, contribute towards its improvement by creating high quality process documentation and assisting Data Science team with relevant inputs . Strategy Implementation - Configure strategies as per requirement, Service Monitoring & Intervention - Quickly analyze multiple data points to adjust fares generated from automated dynamic pricing engine to optimise revenue with high level of process adherence. Handle price change requests or queries on Bus Operator WhatsApp groups within SLA requirement Educational Qualification: BCA,MCA & B.Tech Years of Experience (Minimum & Maximum): 1 to 3 years of experience Key skills required for the role: Flexible to work at different timings Data Acumen High level of discipline and process adherence Excel Python, SQL & data visualization good to have

Key Responsibilities: Strategic Planning - Act as an ambassador and representative to promote positive relationships and strong partnerships forthe benefit of the organization Drives the development of strategic business and financial plans, in alignment with overall corporate goals Takes lead in implementation of company programs, procedures, methods and practices across theorganization . O perational Efficiencies - Achievement of overallsales of the region (Including Travel Agent Partners & Distributors) and monitoringperformance (Individual & Overall) on daily basis. Implementation, feedback and co-ordination on various promotional & Incentive programs launched byproduct team Ensure credit control and adherence of KYC norms as per company policy Assist in implementation of Promotions and below the line activitiesin conjunction with the Business Headfor new acquisition of customers across segments. Identify and develop new markets (Tier 2/3 cities) in the region to drive the business targets of the region Work closely with the inventory team to activate bus operators as agents / maintain price parity both online and offline and bring in the best pricing and commission to the B2B channel Develop a good mix of retail agent base for bus and bus hire bookings. Co-ordinate and follow up with all cross fucross-functionalnctional teams. Strengthen relationship with existing / new business partners & other relevant stakeholders. ContinuousImprovement - Develop innovative initiatives to enhance internal efficiencies and effectiveness. Maintains awareness of new and emerging trends in the B2B segment. REQUIRED KNOWLEDGE, SKILLS AND COMPETENCIES Strong communication and negotiation skills Ability to understand complex products and explain in simple language to user basis situation Customer centric and able to manage multiple priorities Pleasant action-oriented personality with career orientation Good command over Local language and English. Educational Qualification: Bachelor's degree required, MBA is preferred Exp Minimum and Maximum: 2 - 5 years of experience in Sales Key skills required for the role: - Strong communication and negotiation skills Ability to understand complex products and explain in simple language to user basis situations Customer centric and able to manage multiple priorities Pleasant action-oriented personality with career orientationGood command over Local language and English

Key Responsibilities: - Meet social media quality standards Provide timely response and effective resolution to a range of customer inquiries/complaints raised on social media. And follow them up to a final resolution. Resolve conflicts between vendors and customers by helping them arrive at a satisfactory conclusion Coordinate with internal teams and vendors for closing the issues at the earliest. Deliver high-class customer service and build customer satisfaction and loyalty. Educational Qualification: Bachelor's Degree Years of Experience (Minimum & Maximum): 2 to 4 years. Language preference - Strong English & Tamil or Telugu Must What is the nature and scope of responsibilities the candidate should have handled? Experience of 1-3 years in social media complaint handling and escalation management. Problem-Solving Approach and Conflict Management. Customer Expectation Management. Generic Competency: Customer Expectation Management

JOB PURPOSE: Drive Bus Operator acquisition on Dynamic Pricing. Engage deeply with bus operators who are on dynamic pricing to ensure retention on the product through understanding/ predicting the problem/requirement areas and work with bus operators, BD teams and product teams to solve them. The role will help the Bus operator understand the DP value proposition and the product nuances better through timely interventions. RESPONSIBILITIES. Responsible for Bus Operator service acquisition on to Dynamic Pricing through collaboration with the Regional Team Responsible for the entire lifecycle of the Bus operator post activation Maintain regular communication with both the external and internal teams, constantly handling customer expectations. Ongoing selling of the nuances of the solution and the benefit delivered to the bus operator. Ensure BO expectation setting Proactively intervene & guide on pricing related queries & best strategies Handle Bus Operator Objections Present various reports - performance and internal tracking to bus operators and internal teams Train and evangelise Dynamic pricing BOs on various product Dashboards Liaisons with product team for solution deployment as well as help incorporate feedback from bus operators. Educational Qualification: MBA Marketing Preferred Experience (Minimum & Maximum): 2 to 5 Years Key skills required for the role: Business Development and Account Management experience Strong conflict resolution, objection handling and negotiation skills Analytical mindset with data centric approach Strong detail orientation Strong communication, excel and presentation skills Action & result oriented Process oriented Stakeholder management Excellent problem-solving skills, with a demonstrated ability to identify issues, solve them quickly and thoroughly, using peers and internal resources as applicable

Key Responsibilities: Vendor invoice processing, TDS deduction and accounting. Non trade Vendor reconciliation. Handle GST compliances GSTR 3b, GSTR1, GSTR8. JV preparation and posting for B2C business including the workings. To work on various reconciliations related to B2C business. Bank Reconciliation. Accounting of accruals entry and maintenance of records. Preparation of schedules for accounting and auditing purpose for relevant work areas. Ensure timely closure of books, support in MIS reporting Handling Audit and SOX requirement related work area. Educational Qualification: B.com, M.com, MBA / CA Semi Qualified Experience: 3- 6 years of experience in Accounts & Finance professional. Key skills required for the role: Strong Knowledge of accounting and books of accounts. Working knowledge of Ledger scrutiny and reconciliations. Working knowledge in MS Excel

Key Responsibilities: Strategic Planning - Act as an ambassador and representative to promote positive relationships and strong partnerships forthe benefit of the organization Drives the development of strategic business and financial plans, in alignment with overall corporate goals Takes lead in implementation of company programs, procedures, methods and practices across theorganization . O perational Efficiencies - Achievement of overallsales of the region (Including Travel Agent Partners & Distributors) and monitoringperformance (Individual & Overall) on daily basis. Implementation, feedback and co-ordination on various promotional & Incentive programs launched byproduct team Ensure credit control and adherence of KYC norms as per company policy Assist in implementation of Promotions and below the line activitiesin conjunction with the Business Headfor new acquisition of customers across segments. Identify and develop new markets (Tier 2/3 cities) in the region to drive the business targets of the region Work closely with the inventory team to activate bus operators as agents / maintain price parity both online and offline and bring in the best pricing and commission to the B2B channel Develop a good mix of retail agent base for bus and bus hire bookings. Co-ordinate and follow up with all cross fucross-functionalnctional teams. Strengthen relationship with existing / new business partners & other relevant stakeholders. ContinuousImprovement - Develop innovative initiatives to enhance internal efficiencies and effectiveness. Maintains awareness of new and emerging trends in the B2B segment. REQUIRED KNOWLEDGE, SKILLS AND COMPETENCIES Strong communication and negotiation skills Ability to understand complex products and explain in simple language to user basis situation Customer centric and able to manage multiple priorities Pleasant action-oriented personality with career orientation Good command over Local language and English. Educational Qualification: Bachelor's degree required, MBA is preferred Exp Minimum and Maximum: 2 - 5 years of experience in Sales Key skills required for the role: - Strong communication and negotiation skills Ability to understand complex products and explain in simple language to user basis situations Customer centric and able to manage multiple priorities Pleasant action-oriented personality with career orientationGood command over Local language and English

Key Responsibilities: - Meet social media quality standards Provide timely response and effective resolution to a range of customer inquiries/complaints raised on social media. And follow them up to a final resolution. Resolve conflicts between vendors and customers by helping them arrive at a satisfactory conclusion Coordinate with internal teams and vendors for closing the issues at the earliest. Deliver high-class customer service and build customer satisfaction and loyalty. Educational Qualification: Bachelor's Degree Years of Experience (Minimum & Maximum): 2 to 4 years. Language preference - Strong English & Tamil or Telugu Must What is the nature and scope of responsibilities the candidate should have handled? Experience of 1-3 years in social media complaint handling and escalation management. Problem-Solving Approach and Conflict Management. Customer Expectation Management. Generic Competency: Customer Expectation Management

Key Responsibilities: Visit and manage assigned bus operators regularly and work closely with them to grow their business on redBus. On-board new bus operators in the assigned territory and teach them how to sell online. Handle bus operator objections and provide solutions to the bus operator. Sell visibility and growth products to operators to grow their business on redBus. Source discounts that help improve bus operator occupancy. Effectively communicating new product developments to bus operators and driving usage. Managing on ground marketing activities to grow bus operator business. Share market updates, feedback and issues regularly with the manager. Educational Qualification: MBA - Marketing Experience: 1- 4 years of experience in FMCG/Paints/Consumer Durables/Internet Ecom. Key skills required for the role: Should be willing to travel and be in the market for 16 days in a month Strong communication and negotiation skills Should have Excel Knowledge Ability to understand tech products and explain in simple language to user basis situation Good command over the Local language and English

Key Responsibilities: Visit and manage assigned bus operators regularly and work closely with them to grow their business on redBus. On-board new bus operators in the assigned territory and teach them how to sell online. Handle bus operator objections and provide solutions to the bus operator. Sell visibility and growth products to operators to grow their business on redBus. Source discounts that help improve bus operator occupancy. Effectively communicating new product developments to bus operators and driving usage. Managing on ground marketing activities to grow bus operator business. Share market updates, feedback and issues regularly with the manager. Educational Qualification: MBA - Marketing Experience: 1- 4 years of experience in FMCG/Paints/Consumer Durables/Internet Ecom. Key skills required for the role: Should be willing to travel and be in the market for 16 days in a month Strong communication and negotiation skills Should have Excel Knowledge Ability to understand tech products and explain in simple language to user basis situation Good command over the Local language and English

Key Responsibilities: Strategic Planning - Act as an ambassador and representative to promote positive relationships and strong partnerships forthe benefit of the organization Drives the development of strategic business and financial plans, in alignment with overall corporate goals Takes lead in implementation of company programs, procedures, methods and practices across theorganization . O perational Efficiencies - Achievement of overallsales of the region (Including Travel Agent Partners & Distributors) and monitoringperformance (Individual & Overall) on daily basis. Implementation, feedback and co-ordination on various promotional & Incentive programs launched byproduct team Ensure credit control and adherence of KYC norms as per company policy Assist in implementation of Promotions and below the line activitiesin conjunction with the Business Headfor new acquisition of customers across segments. Identify and develop new markets (Tier 2/3 cities) in the region to drive the business targets of the region Work closely with the inventory team to activate bus operators as agents / maintain price parity both online and offline and bring in the best pricing and commission to the B2B channel Develop a good mix of retail agent base for bus and bus hire bookings. Co-ordinate and follow up with all cross fucross-functionalnctional teams. Strengthen relationship with existing / new business partners & other relevant stakeholders. ContinuousImprovement - Develop innovative initiatives to enhance internal efficiencies and effectiveness. Maintains awareness of new and emerging trends in the B2B segment. REQUIRED KNOWLEDGE, SKILLS AND COMPETENCIES Strong communication and negotiation skills Ability to understand complex products and explain in simple language to user basis situation Customer centric and able to manage multiple priorities Pleasant action-oriented personality with career orientation Good command over Local language and English. Educational Qualification: Bachelor's degree required, MBA is preferred Exp Minimum and Maximum: 2 - 5 years of experience in Sales Key skills required for the role: - Strong communication and negotiation skills Ability to understand complex products and explain in simple language to user basis situations Customer centric and able to manage multiple priorities Pleasant action-oriented personality with career orientationGood command over Local language and English

Roles and Responsibilities Onboard New Bus Services in to Dynamic Pricing Engine - Prepare data, drive strategy discussion, configure rules, liaise with GDS to activate services, sanity check post activation. Performance Management - Evaluate configured parameters and update strategies with changing market dynamics to maintain a level high of BO service performance . System & Process improvement - Identify system and process gaps, contribute towards its improvement by creating high quality process documentation and assisting Data Science team with relevant inputs . Strategy Implementation - Configure strategies as per requirement, Service Monitoring & Intervention - Quickly analyze multiple data points to adjust fares generated from automated dynamic pricing engine to optimise revenue with high level of process adherence. Handle price change requests or queries on Bus Operator WhatsApp groups within SLA requirement Educational Qualification: BCA,MCA & B.Tech Years of Experience (Minimum & Maximum): 1 to 3 years of experience Key skills required for the role: Flexible to work at different timings Data Acumen High level of discipline and process adherence Excel SQL & data visualization good to have

Key Responsibilities: Visit and manage assigned bus operators regularly and work closely with them to grow their business on redBus. On-board new bus operators in the assigned territory and teach them how to sell online. Handle bus operator objections and provide solutions to the bus operator. Sell visibility and growth products to operators to grow their business on redBus. Source discounts that help improve bus operator occupancy. Effectively communicating new product developments to bus operators and driving usage. Managing on ground marketing activities to grow bus operator business. Share market updates, feedback and issues regularly with the manager. Educational Qualification: MBA - Marketing Experience: 1- 4 years of experience in FMCG/Paints/Consumer Durables/Internet Ecom. Key skills required for the role: Should be willing to travel and be in the market for 16 days in a month Strong communication and negotiation skills Should have Excel Knowledge Ability to understand tech products and explain in simple language to user basis situation Good command over the Local language and English

Strategic Planning Identify and develop new market opportunities, makes recommendations based on emerging trends, opportunities and threats Own the supply plan for the designated region in order to meet the business plan and goals. Enable transactions from on-boarded Bus Operators Responsible for both strategic and tactical initiatives related to revenue maximization, wallet share improvement Manages and maintains Group and Transient inventories, updated knowledge on industry trends and periodic market research. Act as the organizations first level manager to promote positive relationships and strong partnerships with bus operators for the benefit of the organization. Develop unique ways to grow the business with your customer and provide solutions to management in the face of challenges. Operational Efficiencies Manage a team across the designated geography. Go beyond Bus Operator hygiene parameters and evangelize Bus Operator engagement through adoption of deals, RPW etc along with revenue wallet share maximisation He / She is responsible for ensuring smooth functioning of operations, sign up new bus operators and maintaining relations with the existing ones Should be up to date with the market knowledge of intercity bus travel and ensure that all opportunities to grow rebuss wallet share are tapped. Engage Bus operators and increase participation on redBus marketplace by effectively promoting all seller side products / platforms. Ensure all issues pertaining to bus operators are resolved ethically and amicably Address and resolve all escalated customer issues and continuously work towards improving NPS for the region. Coordinate and follow up with all cross functional teams Strengthen relationship with existing / new business partners and other relevant stakeholders. Experience - Min 4 Years and Max upto 7 Years only in Sales & Business Development with 1+ years of experience in Team Management. Education - MBA from Premiere Institute (Tier 1 or Tier 2) Industries Preferred - Ecommerce/FMCG/FMCD/Retail (Not preferred from IT or Software Sales background) Role & responsibilities

Key Responsibilities: Strategic Partnering: Serve as a trusted advisor to Tech & Product leadership, aligning people initiatives with business objectives. Performance & Talent Management: Lead the performance management process including annual reviews, continuous feedback, variable pay cycles, and talent calibrations. Organizational Design: Partner with leaders to design optimal team structures, reporting lines, and future workforce plans that support scale and agility. Coaching & Capability Building: Coach team leaders and managers to enhance leadership effectiveness, team engagement, and a culture of ownership. Change & Transformation: Drive change management initiatives across org design, systems implementation, and cultural transformation. Diversity & Inclusion: Collaborate with TA and COEs to drive inclusive hiring and retention strategies across tech/product verticals. Data-Driven Decisions: Generate and analyze HR dashboards and business unit reports to identify trends, risks, and opportunities. HR Technology Adoption: Champion HR tech tools (e.g., OKRs, LMS, PMS) and collaborate with product/HR tech teams for seamless adoption. Policy & Process Excellence: Continuously evaluate and recommend improvements to HR policies, programs, and practices for better efficiency and impact. Project Management: Lead and execute cross-functional HR projects and interventions tailored to the needs of the Tech/Product business units. Employee Engagement: Act as a strategic business partner by applying problem-solving skills to address employee grievances and resolve issues. Lead skip-level meetings and track engagement and sentiment metrics to implement initiatives that enhance employee well-being. Education - MBA from Premiere Institute (Tier 1 or Tier 2) Industries Preferred - Saas/IT/Ecommerce/FMCG/FMCD/Retail/Fintech

Key Responsibilities: Take ownership of issues on Bus operators front and people management Research, troubleshoot, and identify solutions to resolve Bus operators Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams Development of strategies and procedures that increase team efficiency and minimize the TAT Interpretation of data and analytics and report generation Supervision of operational staff members Provide prompt and accurate feedback to stakeholders Collaborations with internal tech teams to drive the projects Drive team towards skilling up the competencies in the right direction Skills Requirement: Good Communication skills (Email and Verbal) A strong understanding of and experience with the following technologies: Linux, MySQL, CURL, MongoDB,Postman etc.. (at Advanced Level) Understanding of tools related to database management and other tools such as Postman, Microsoft Excel Oversight of day-to-day operations and managing the team Data Analytics. Educational Qualification: BCA.MCA,BE,BSc (Computer Science) Years of Experience (Minimum & Maximum): 4-5 years of experience in Tech Support role with people management experience