Posted:-1 days ago|
Platform:
Work from Office
Full Time
As a Lead Account Manager, you ll work with some of our most valued customers, helping them grow with
Freshworks while building long-term, trusted partnerships.
What you ll do:
consistently surpassing revenue goals while delivering meaningful impact for customers.
Freshworks as a partner that drives measurable business results.
fostering long-term partnerships.
retention, and expand customer success.
execution. Travel, as required, to connect in person, foster relationships, and represent Freshworks with
purposeQualifications
- Experience that counts: 7+ years of experience in SaaS or solution-based sales, account
management, or customer-facing roles with track record of success in an aligned territory.
- Strategic mindset: Curiosity, collaboration adaptability: you re open to learning and comfortable
navigating change.
- Consultative approach: experience working with enterprise customers, including senior leaders,
exceeding goals, with a focus on long-term value creation.
- Strong communicator: you are a relationship builder, with great presentation skills. You listen
deeply, ask thoughtful questions, and connect product capabilities to business needs.
- Domain knowledge: Exposure to CRM, EX, CX, or ITSM solutions is a plus.
Freshworks
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