Posted:5 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

The Sales Head will lead and manage the sales function across all branches, ensuring consistent admissions growth and high-quality conversions. This role requires strong experience in the education/training industry, CRM-driven team management, and alignment with marketing to improve lead quality and conversion performance. The position is based at the Calicut office with periodic branch visits.

Key Responsibilities1. Sales Leadership & Strategy

  • Develop and execute sales strategies to meet monthly and quarterly admission targets.
  • Analyze market trends, competitors, and student preferences to strengthen sales performance.
  • Ensure consistency in sales processes across all branches.

2. Team Management

  • Lead and manage sales staff across branches via a CRM system.
  • Conduct daily/weekly performance reviews.
  • Provide training on communication, counseling, and lead conversion.
  • Set KPIs and ensure consistent achievement.

3. CRM & Sales Operations

  • Oversee the CRM system for accurate lead tracking and follow-up management.
  • Monitor pipeline health, response time, and conversation quality.
  • Improve CRM workflows and reporting formats.

4. KPI Monitoring & Reporting

  • Track KPIs such as conversion rates, follow-up quality, target achievement, and counselor activity.
  • Submit weekly and monthly sales performance reports to management.

5. Lead Quality Review

  • Evaluate the quality of leads received from digital marketing and offline channels.
  • Provide actionable feedback to the marketing team to improve targeting and lead funnel health.

6. Collaboration with Marketing

  • Work closely with the digital marketing and branding teams.
  • Suggest improvements for ads, creatives, communication flow, and landing pages.
  • Align sales and marketing to maximize ROI on marketing spends.

7. Branch Coordination

  • Coordinate with branch heads and teams for smooth admissions and onboarding.
  • Visit branches when required to monitor performance, support staff, and resolve issues.
  • Prepare branch visit reports for management.

Qualifications & Experience

  • Bachelor’s degree or MBA preferred.
  • 5–8+ years of experience in sales, preferably in the education or training sector.
  • Strong experience managing multi-location teams.
  • Proficiency in CRM systems like Zoho, LeadSquared, HubSpot, etc.
  • Proven ability to increase conversions and achieve sales targets.

Skills Required

  • Strong leadership and communication skills.
  • Analytical and data-driven mindset.
  • Team-building and motivational abilities.
  • Strategic planning, problem-solving, and decision-making.

Excellent coordination with marketing and operations teams.

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹40,000.00 per month

Work Location: In person

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