Sales Executive - Counter Sales

About The Opportunity

• Welcome and assist walk-in customers at the counter—identify needs, demonstrate products, make recommendations, and close sales with effective upsell techniques.
• Process transactions accurately using POS systems: billing, cash/UPI/card payments, invoicing, returns, and exchange handling while maintaining cash reconciliation.
• Maintain on-counter inventory and merchandising: restock shelves, rotate stock, apply pricing labels, and ensure product displays are neat and sale-ready.
• Achieve daily and weekly sales targets; track and report sales metrics, conversion rates, and promotional performance to store management.
• Coordinate with Warehouse/Procurement to communicate stock shortages, prepare pick lists, and assist with order fulfillment and dispatch when required.
• Enforce store policies and compliance around cash handling, refunds, safety, and hygiene; keep the counter area clean and professionally presented.
  

Skills & Qualifications

Must-Have

• Proven experience in counter or retail sales (on-site, customer-facing environment).
• Proficiency operating Point-of-Sale (POS) systems and handling cash/UPI/card transactions with billing accuracy.
• Basic inventory control knowledge and experience with barcode scanning systems.
• Comfortable working shifts and meeting measurable sales targets in a fast-paced retail counter setting.
• Good numeracy and attention to detail for billing, cash reconciliation, and stock counts.
• Fluency in English and Hindi; knowledge of local language is an advantage.
  

Preferred

• Familiarity with CRM software to log customer interactions and follow-ups.
• Working knowledge of Microsoft Excel for basic reporting and daily sales logs.
• Experience in retail merchandising or visual merchandising to improve conversion and average ticket size.
  

• Competitive base salary plus performance-linked incentives and commission structure.
• Statutory benefits (PF/ESI where applicable) and paid time off.
• On-the-job training, clear career path to senior sales or store management roles, and supportive team culture focused on customer excellence.