Sales Development Representative

Job Title:

Location:

Key Responsibilities

• Work closely with MuleSoft / Boomi / Workato / Salesforce AEs via Zoom, calls, email and Slack.
• Join AE–customer discovery calls, capture requirements, and translate them into clear service asks for our solutioning team.
• Coordinate with founders / presales to shape scope, effort and pricing for small to mid-size deals.
• Send proposals/SOW drafts and own follow-ups until decision.
• Track AE patches, keep a view of active opps, renewals and expansion opportunities.
• Keep CRM updated with notes, next steps, probability and timelines.
• Help AEs quickly answer “Can your team do this? How much and how fast?” with structured responses.
• Nurture relationships with AEs and key client contacts through regular check-ins and value-add touchpoints (use cases, ideas, follow-up summaries).

Required Experience

• 3–6 years in

  IT services / System Integrator (SI)

  sales or SDR/BDR roles.
• Must have prior experience supporting

  partner-led sales

  (Salesforce, MuleSoft, Boomi, Workato or similar).
• Hands-on experience with:
• Discovery and requirement capture on calls
• Services scoping and basic effort estimation with pre-sales/delivery
• Pricing discussions and negotiations for projects in the

  $5K–$75K

  range
• Proven track record of converting warm opportunities into

  qualified pipeline and signed SOWs

  , not just meetings booked.

Skills & Attributes

• Strong spoken and written English; comfortable leading calls with US-based AEs and customers.
• Very strong relationship-building skills; you know how to stay top of mind for busy AEs.
• Aggressive closer mindset: structured follow-ups, keeps deals moving without dropping balls.
• Good grasp of how SI projects work (phases, timelines, resourcing) so conversations are credible.
• Process-driven: disciplined with CRM, notes, tasks and follow-up cadences.
• Self-starter who can work with minimal supervision and tight feedback loops with founders.

Tools

• Comfortable using CRM (HubSpot / Salesforce / Zoho or similar).
• Familiar with email/LinkedIn outreach tools (Clay, Instantly, Sales Navigator) and Slack/Zoom for day-to-day collaboration.