Sales Counselor

Company Description

OMFIT is a Pune-based Health and Fitness consultation company dedicated to transforming lives through a Coordinated Care Approach. Specializing in coaching members with expertise in 16 medical and musculoskeletal conditions, our personalized coaching model is evidence-based and sustainable for long-term success. At OMFIT, we believe in providing personalized coaching and support to help individuals achieve their health and wellness goals, impacting lives positively.

Role Overview

Sales Counsellor

Key Responsibilities

• Inbound Lead Handling

  : Engage promptly with leads via calls, WhatsApp, or Zoom as assigned from digital funnels or referrals.

• Needs Analysis

  : Listen, understand, and diagnose the health and fitness needs of prospective members.

• Solution Selling

  : Explain how OMFIT’s personalized programs (training + nutrition + lifestyle) can solve their specific problems.

• Objection Handling

  : Address doubts around pricing, time, past failures, etc., with empathy and clarity.

• Follow-Ups & Closures

  : Stay on top of leads, track status, and drive conversions within defined timelines.

• CRM & Reporting

  : Update daily status on CRM; share weekly conversion reports and insights.

• Collaboration

  : Coordinate with coaches, onboarding team, and marketing for smooth member handover post-sale.

Key Metrics (KPIs)

• Lead-to-Membership Conversion Rate

• Response Time

   (First Contact TAT)

• Follow-Up Adherence & Pipeline Hygiene

• Revenue Closed Per Month

• Customer Satisfaction Pre-Onboarding

What We’re Looking For

• 0–4 years of experience in sales, counselling, or customer-facing roles (preferably in fitness, wellness, ed-tech, or coaching industries)
• Strong communication skills in 

  English, Hindi

   (Marathi is a plus)
• High emotional intelligence and listening ability
• Hunger to learn, grow, and close deals
• Self-driven, punctual, and organized
• Basic tech skills (Google Sheets, CRM, Zoom)

Salary & Incentives

• ₹20,000 – ₹30,000/month (Fixed)
• Performance-based Incentives (Uncapped)
• Milestone Bonuses (Quarterly)