Sales Coordinator

Job Title: Sales Coordinator

Department:

Reports To:

Job Summary

The Sales Coordinator supports the sales team by managing administrative tasks,

coordinating client communications, and ensuring smooth order processing. This role

acts as a bridge between customers, sales representatives, and internal departments to

drive efficiency and customer satisfaction.

Key Responsibilities

• Sales Support & Coordination

o Assist sales reps with scheduling, documentation, and follow-ups

o Maintain and update customer databases and CRM systems

• Order Management

o Process sales orders, track deliveries, and ensure timely invoicing

o Coordinate with logistics and finance teams for smooth execution

• Customer Interaction

o Respond to client inquiries and resolve issues promptly

o Provide after-sales support and maintain strong client relationships

• Reporting & Analysis

o Prepare sales reports, forecasts, and performance dashboards

o Monitor team targets and suggest process improvements

• Promotional Activities

• Help organize trade shows, product demos, and marketing events

• Maintain inventory of sales materials like brochures and samples

Required Skills

• Strong communication and interpersonal skills

• Proficiency in MS Office and CRM tools (e.g., Salesforce, Zoho)

• Attention to detail and multitasking ability

• Basic understanding of sales principles and customer service practices

• Ability to work collaboratively across departments

Qualifications

• Bachelor’s degree in Business Administration, Marketing, or related field

• 2+ years of experience in sales coordination or administrative support

• Experience in solar energy or technical sales is a plus