STEFAB INDIA

MBA / Bachelor's Degree or related field with 2 to 5 years of experience in a sales of in a Institutional sales, Capital sales, Direct sales, B2B Industry, negotiations etc. JOB DESCRIPTION: Responsible as the first point of contact for sales executive, enquiries management, order timely processing and tracking management with accuracy and timeliness. Connect with client after getting data from sales / business development and project management. Support team's progress to improve their productivity & efficiencies by fulfilling their revenue target by ensuring seamless backend operations & team's progress. Handle complaints from customers by giving after-sales support. Check & clear bills/sales expenses of employees. Coordinate with sales & dealers for visit schedules, orders, payment and ensuring they are processed accordingly to client requirement & ensure all order are accurate and delivered on time. Coordinating with other departments to ensure order process with accuracy and timeliness as per the requirement of the customer. Assist the sales team to generate new enquiry-based on the available data base and new data. Developing and maintaining filling systems to maintain sales records. Maintain updated dealer data in the system & schedule works by collecting data from sales / business development and project management. Meet monthly targets by ensuring staff meets their quotas and goals. Handling urgent calls, emails and messages, answering customer queries, arrange delivery dates, etc. Follow up of pending orders/clearance on priority/ feedback of new customer. CANDIDATE PROFILE: Excellent written and verbal communication skills - English & Hindi An excellent telephone manner for making initial contact and for ongoing communication with customers and business associates. Good IT skills, email manners, official letters to customers, knowledge of the use of spreadsheets and PowerPoint presentations. Strong business sense and industry expertise. Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization. Proven ability to drive the sales process from plan to close. Experience as a sales coordinator may be advantageous. Good Computer Literacy, Organizational, and problem-solving skills. Ability to handle multiple tasks, work in a fast- paced environment and meet deadlines. Delhi / NCR, Gurugram

Qualifications: Diploma/ Bachelor’s degree in Computer Science, Information Technology, Computer Networking, and Hardware or IT-related field. Professional certifications such as Linux, Cisco, or UI/ UX will be preferred. 3 - 5 years of working in a Technical Support Executive or a relevant position. 5 - 10 years of working in a Technical Support Manager or a relevant position. SKILLS: Excellent written and verbal communication skills - English & Hindi. Able to troubleshoot a large variety of technical issues. Ability to be a good team player, along with excellent creative skills. Excellent software knowledge, including Microsoft products, MS SQL, Exchange & Apple iOS system. Excellent understanding of networking protocols & components. Ability to work methodically & meet deadlines. RESPONSIBILITIES & DUTIES: Manage the day-to-day mystefab (CRM/ ERP) operations & identify bugs and get them fixed by coordinating with the IT partner. CRM user access management, endpoint maintenance & contributing to the overall improvement of process/ information flow. Provide end-user support to sales and service staff & advice regarding standard office applications. Managing company hardware & software. Resolving system & application issues. Assisting with IT equipment sourcing & budgeting. Data Management – Filing of data & storage of data accordingly. Responsible for all certifications. Office administration – Responsible for CCTV, Lights, AC, internet service, etc Identifying gaps in the support process & amending it accordingly. Keep up to date with Licensing Management of software, plans, etc. Support with on-boarding/ off-boarding employees, securing corporate online & offline systems. Managing & upholding the troubleshooting escalation process. Credentials management with confidentiality. Handle the security of the office Data Backup from the system at a regular interval of time Should be responsible for mobile no and landline numbers Help to create & update user manuals & documentation. Occasionally, work with third parties to rectify issues. Improve Equipment aesthetics by improving label design - Catalogue/ flyer design, promotional creatives. Lead the design operator and monitor performance. Improve the database management of the company so that the data is secure and accessible in the fastest way. Coordination with industry event companies like exhibitions via their agents or directly to plan out company events per year and present the best ideas for stalls, space design, machine placement, etc. Execute the events from start to end while coordinating with the appropriate vendors technically and commercially. Responsible for the dispatch of stationery & required materials to Exhibition, Branches, Associates & regional office when required. Coordination with social media and PR companies/ individuals & give out necessary information and content on a regular basis. Negotiate with third-party vendors. Office cleanliness and overall aesthetics. Managing store, stationery & purchases when required. Handle couriers (incoming & outgoing both). Visitor management – Client Visit. Delhi

Diploma or ITI in Electrical or Mechanical engineering with 3-8 years experience in handling capital machinery - Prior experience in Service. Must feel comfortable speaking in front of the client and must be able to accurately answer any questions & queries. Should have a valid driving license for 2 wheelers, persons with own conveyance would be preferred. Should have good persuasive and negotiation skills with traveling experience. JOB DESCRIPTION: Performs all the duties assigned by the management or supervisor as and when required. Can work on VFD programming & Computer programming. Knowledge of DOL Starter & Star Delta Starter. Responsible for motor bearing replacement & motor testing. Identify faulty parts and replace parts as necessary. Should have experience in Installation, maintenance, and repair which includes mechanical, electrical and programming. Touring is compulsory. Customer satisfaction shall be the key. CANDIDATE PROFILE: Language - Hindi, English & local language Honest person with good behavior. ITI electrician / Diploma Electrical. Ahmedabad, Mumbai, Delhi,

The candidate should be B.Tech mechanical/ electrical. Should have a good experinece of team handling with 2-7 years of experience. JOB DESCRIPTION: Responsible as the first point of contact for sales coordination for the assigned region(s), enquiries management, order timely processing and tracking management with accuracy and timeliness. Assist the sales team to generate new inquiry-based on the available data base and new data. Smartly get the work done through the team within all constraints. Handling, follow- up and supervising sales team and dealers for the respective region(s). Provide immediate solution for customer’s all concerns and queries to the sales team. Coordinating with other departments to ensure order process with accuracy and timeliness as per the requirement of the customer. To provide day-to-day sales administrative reports/ supports to the Director - Sales/ V.P Sales. Organizing Director - Sales/ V.P. Sales meetings with sales staff as when required. Connect with client after getting data from sales / business development and project management. Handle complaints from customers by giving after-sales support. Developing and maintaining filling systems to maintain sales records & dealer data. Prepare monthly sales report & maintaining filing systems of sales records and dealer data. Follow up of pending orders/clearance on priority/ feedback of new customer. Identifying areas for improvement and communicating these issues as well as possible solutions to upper management. CANDIDATE PROFILE: Good written & verbal communication skills. Experience as a sales coordinator may be advantageous. Good team development and leadership skills. Good administrative, Computer Literacy, Organizational and problem-solving skills. Ability to handle multiple tasks, work in a fast- paced environment and meet deadlines. Female candidates only. New Delhi, Bangalore

The candidate should be B.Tech mechanical/ electrical. Should have a good experinece of team handling with 2-7 years of experience. JOB DESCRIPTION: Responsible as the first point of contact for sales coordination for the assigned region(s), enquiries management, order timely processing and tracking management with accuracy and timeliness. Assist the sales team to generate new inquiry-based on the available data base and new data. Smartly get the work done through the team within all constraints. Handling, follow- up and supervising sales team and dealers for the respective region(s). Provide immediate solution for customer’s all concerns and queries to the sales team. Coordinating with other departments to ensure order process with accuracy and timeliness as per the requirement of the customer. To provide day-to-day sales administrative reports/ supports to the Director - Sales/ V.P Sales. Organizing Director - Sales/ V.P. Sales meetings with sales staff as when required. Connect with client after getting data from sales / business development and project management. Handle complaints from customers by giving after-sales support. Developing and maintaining filling systems to maintain sales records & dealer data. Prepare monthly sales report & maintaining filing systems of sales records and dealer data. Follow up of pending orders/clearance on priority/ feedback of new customer. Identifying areas for improvement and communicating these issues as well as possible solutions to upper management. CANDIDATE PROFILE: Good written & verbal communication skills. Experience as a sales coordinator may be advantageous. Good team development and leadership skills. Good administrative, Computer Literacy, Organizational and problem-solving skills. Ability to handle multiple tasks, work in a fast- paced environment and meet deadlines. Female candidates only. New Delhi, Bangalore

MBA/ M.Com/ BBA /B.Com /B.E. /B.Tech(Mechanical /Electrical). 6-10 Years in Capital Sales, Direct Sales, B2B Industry (preferably from Mechanical & Electrical industry). Reporting to Sales Director. JOB SUMMARY: We are looking for a high-performing Sr. Sales Manager to help us sell products and revenue growth targets by keeping our company competitive & innovative. Selected candidate will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management. REQUIRED SKILLS: Excellent written and verbal communication skills - English & Hindi Should have thorough experience in Direct Sales. Excellent Leadership ability. Should have prior experience of working in Heavy Equipment Industry. Strong business sense and industry expertise. Excellent mentoring, coaching and people management skills. A professional manner and presentable appearance for meeting customers/clients. Good networking skills. Good knowledge of attending seminars, exhibitions, conferences and events whenever required. Successful previous experience as a sales manager, consistently meeting or exceeding targets. Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization. Proven ability to drive the sales process from plan to close. RESPONSIBILITIES & DUTIES: Create and execute a strategic sales plan that expands our customer base and extends the company's global reach. Achieve growth and hit sales targets by successfully managing the sales team. Design and implement a strategic business plan that expands company’s customer base and ensure its strong presence. Objectives setting, coaching and performance monitoring of sales representatives. Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs. Present sales, revenue and expenses reports and realistic forecasts to the management team. Identify emerging markets and market shifts while being fully aware of new products and competition status. Manage the pipeline to drive sales revenue and exceed target goals. Consistently achieve sales objectives through sales to new customers and sales of additional services to existing customers. Maintain contact with all clients in the market area to ensure high levels of client satisfaction. Ensure that all business activity is conducted in line with company values ,policies ,ethics and code of conduct. Delhi, Ludhiana, Chhattisgarh, Goa

MBA/ M.Com/ BBA /B.Com /B.E. /B.Tech(Mechanical /Electrical). 6-10 Years in Capital Sales, Direct Sales, B2B Industry (preferably from Mechanical & Electrical industry). Reporting to Sales Director. JOB SUMMARY: We are looking for a high-performing Sr. Sales Manager to help us sell products and revenue growth targets by keeping our company competitive & innovative. Selected candidate will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management. REQUIRED SKILLS: Excellent written and verbal communication skills - English & Hindi Should have thorough experience in Direct Sales. Excellent Leadership ability. Should have prior experience of working in Heavy Equipment Industry. Strong business sense and industry expertise. Excellent mentoring, coaching and people management skills. A professional manner and presentable appearance for meeting customers/clients. Good networking skills. Good knowledge of attending seminars, exhibitions, conferences and events whenever required. Successful previous experience as a sales manager, consistently meeting or exceeding targets. Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization. Proven ability to drive the sales process from plan to close. RESPONSIBILITIES & DUTIES: Create and execute a strategic sales plan that expands our customer base and extends the company's global reach. Achieve growth and hit sales targets by successfully managing the sales team. Design and implement a strategic business plan that expands company’s customer base and ensure its strong presence. Objectives setting, coaching and performance monitoring of sales representatives. Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs. Present sales, revenue and expenses reports and realistic forecasts to the management team. Identify emerging markets and market shifts while being fully aware of new products and competition status. Manage the pipeline to drive sales revenue and exceed target goals. Consistently achieve sales objectives through sales to new customers and sales of additional services to existing customers. Maintain contact with all clients in the market area to ensure high levels of client satisfaction. Ensure that all business activity is conducted in line with company values ,policies ,ethics and code of conduct. Hyderabad, Mumbai, Goa

Diploma in Front Office is a 6months to 2 years full-time diploma course or relevant experience or graduate in any field with experience 2 to 8 years Responsibilities Greet clients and visitors with a positive, helpful attitude. Reporting to management and performing administrative duties. Assisting with a variety of administrative tasks including copying, faxing, taking notes and making travel plans. Preparing meeting and training rooms. Answering phones in a professional manner, and routing calls as necessary. Assisting colleagues with administrative tasks. Scheduling and confirming appointments, meetings, and events. Manage office maintenance bills, utility bills & other monthly expenses. Handling basic inquiries and sorting mail. Copying, scanning, and filing documents. Excellent written and verbal communication skills. Monitoring office supplies and ordering replacements. Keeping the reception area tidy and observing professional etiquette. Performing other administrative tasks, if required. Provide immediate solution for customer’s all concerns and queries. Gives technical support in person, by email and phone. Follows-up in a timely manner to voicemail and email requests from management, peers and other internal and external customers. Identifying areas for improvement and communicating these issues as well as possible solutions to upper management. Participates in scheduled Sales Conference calls. Manage attendance of all office staff & service engineers. Assign engineer to attend complaint. Informed to all engineer before one or two days about service calls. Taking complaint of client and update in Google sheet Manage service engineer’s tours & travel bills, other allowances, vouchers, etc, Making sure to collect all the vouchers/bills & submit it to the head office as per company rules & timelines. Responsible for overseeing all service coordination and administration work. Making service quotations and all invoice related to service. Discussing spare parts needs with service engineers. Manage good relation & team spirit between office staff, maintain a healthy & positive environment all the time. Provides feedback of every team member to head office whenever required. Willingly able travel to assigned territory to visit customers (if required). Work with cooperation, flexibility, and dependability. Kolkata

Diploma in Front Office is a 6months to 2 years full-time diploma course or relevant experience or graduate in any field with experience 2 to 8 years Responsibilities Greet clients and visitors with a positive, helpful attitude. Reporting to management and performing administrative duties. Assisting with a variety of administrative tasks including copying, faxing, taking notes and making travel plans. Preparing meeting and training rooms. Answering phones in a professional manner, and routing calls as necessary. Assisting colleagues with administrative tasks. Scheduling and confirming appointments, meetings, and events. Manage office maintenance bills, utility bills & other monthly expenses. Handling basic inquiries and sorting mail. Copying, scanning, and filing documents. Excellent written and verbal communication skills. Monitoring office supplies and ordering replacements. Keeping the reception area tidy and observing professional etiquette. Performing other administrative tasks, if required. Provide immediate solution for customer’s all concerns and queries. Gives technical support in person, by email and phone. Follows-up in a timely manner to voicemail and email requests from management, peers and other internal and external customers. Identifying areas for improvement and communicating these issues as well as possible solutions to upper management. Participates in scheduled Sales Conference calls. Manage attendance of all office staff & service engineers. Assign engineer to attend complaint. Informed to all engineer before one or two days about service calls. Taking complaint of client and update in Google sheet Manage service engineer’s tours & travel bills, other allowances, vouchers, etc, Making sure to collect all the vouchers/bills & submit it to the head office as per company rules & timelines. Responsible for overseeing all service coordination and administration work. Making service quotations and all invoice related to service. Discussing spare parts needs with service engineers. Manage good relation & team spirit between office staff, maintain a healthy & positive environment all the time. Provides feedback of every team member to head office whenever required. Willingly able travel to assigned territory to visit customers (if required). Work with cooperation, flexibility, and dependability. Kolkata