34 Sales Audit Jobs - Page 2

Remote work: Promote and build billing software distributors, build reseller and partner relations, provide demos & training, motivate partners, review performance daily, identify leads, manage sales cycle, coordinate onboarding & meet sales targets.

A Quality Analyst in a (BPO) company is responsible for ensuring the quality of products and services delivered to clients by monitoring and evaluating various processes and interactions.

Role & responsibilities * Experience in Fare Audit , Exchange Audit , Sales Audit , Refunds Audit * To Handle customer interactions via chats. * Hands-on working experience on Sabre, Amadeus & Farelogix. * 24x7 setup. Preferred candidate profile * Excellent verbal and written communication skills. * GDS working experience - Sabre, Amadeus, Galileo, Farelogix etc. * Chats, calls & emails experience would be an added advantage. * IATA or Any Diploma in travel & tourism OR Experience in Travel Industry * Comfortable to work in 24/7 shifts including Night Shifts. Perks and benefits * Performance based monthly incentives * Pick up and drop facilities will be provided Interested candidates can either walk-in for an interview From 28th May to 30th May between 10 AM to 4 PM. Or candidates can share their updated cv on reeya.shere@wns.com or W hatsapp 7738010127 Meet - HR Reeya Shere Address - WNS, Gate no. 2, Plant 5, Godrej & Boyce Complex, Vikhroli West.

Lead, supervise, and motivate a team of Sales Executives to achieve daily, weekly, and monthly quality targets. Monitor team performance and provide regular coaching, feedback, and training to drive improvements. Min 1 year on paper as a QC mandatory Required Candidate profile If interested the call/whats app Hr Anika @ 7738581678 or 9372866709

WE ARE HIRING US TRAVEL QA CANDIDATE MUST HAVE 1 TO 2 YEAR OF EXPERIENCE AS QA IN US TRAVEL PROCESS SALARY 45,000/- US SHIFT |CAB & FOOD | 5 DAYS WORKING LOC- DELHI (WEST) CALL/WHATSAPP AT 8174083320 | Shubh

locationsTower 02, Manyata Embassy Business Park, Racenahali & Nagawara Villages. Outer Ring Rd, Bangalore 540065 time typeFull time posted onPosted 8 Days Ago job requisition idR0000386802 About Us:? As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers. Target in India operates as a fully integrated part of Targets global team and has more than 4,000 team members supporting the companys global strategy and operations. Pyramid Overview: We create technology solutions for Target at an enterprise scale, unlocking value for our team members, guests, and suppliers. Team Members rely on us to manage $108B+ in revenue, care for our team of 450k+ (pay and benefits), enable 3M+ candidates applying to Target, access to every Target facility, and resolve challenges through our service centers. Guests rely on us every day to quickly and efficiently help them with inquiries such as credit card statements, finding a product, price match, returns, and much more. We ensure guests can leverage their Circle Card to get exclusive benefits. Guests and B2B clients also rely on us to buy gift cards for that special occasion. Suppliers rely on us to assist with financial management, sourcing and procurement processes, compliance and risk assessment processes, coordinating visits for field engineers, providing support for Target+ and Roundel Partners, as well as supporting revenue growth to accelerate vendor acquisition and onboarding for partners. Team Overview: As a Senior Engineer in Enterprise Tech, you will serve as the technical anchor for the engineering team that supports the Sales Audit & Accounts Receivable Product. This product team is responsible for managing the Sales Audit and Accounts Receivable Functionality in SAP CAR and SAP S/4 HANA. You create, own and are responsible for the application architecture that best serves the product in its functional and non-functional needs. You identify and drive architectural changes to accelerate feature development or improve the quality of service (or both). You have deep and broad engineering skills and can stand up an architecture in its whole on your own, but you choose to influence a wider team by acting as a force multiplier. Core responsibilities of this job are described within this job description. Job duties may change at any time due to business needs. About you 4 year degree or equivalent experience 4+ years of software development experience with at least two full cycle of S/4 HANA implementation. Proven hands-on experience and strong knowledge in SAP Accounts Receivable / SAP ABAP (Restful Application Programming) / Fiori Subject Matter Expert in SAP Accounts Receivable (Collections Management / Dispute Management / Cash Application / Dunning / Other AR Functionality) and SAP ABAP (RICEFW, Modern ABAP - RAP, UI5 and Fiori) Hand-on experience in SAP Integration Suite with good knowledge of integration with other SAP Modules and 3rd party tools Awareness of latest SAP technologies and Industry trends Demonstrates strong domain-specific knowledge regarding Targets technology capabilities, and key competitors products and differentiating features Working knowledge on package-specific configuration and deployment along with ability to build custom solutions Clearly communicates Agile concepts to partners within product team Demonstrates expertise in analysis and optimization of systems capacity, performance, and operational health Write and organize code using multiple computer languages, including distributed programming and understand different frameworks and paradigm Delivers high-performance, scalable, repeatable, and secure deliverables with broad impact (high throughput and low latency) Stays current with new and evolving technologies via formal training and self-directed education Experience in building highly scalable distributed systems. Know More About Us Here: Life at Target- Benefits- Culture-

J ob description JOB PROFILE Position - Quality Analyst Department- Tele sales Location- Noida Key Roles & Responsibilities: 1. Quality Analyst will monitor and analyze business transactions to help establish the right behaviors and processes needed by the organization and will drive the Focus Group in the right direction by showing improvement in Calls Quality and Sales. 2. Develop and implement a comprehensive quality assurance strategy and framework specifically tailored for the Banca telesales channel for Digital SBY Health Insurance products. Define key quality metrics, performance standards, and evaluation processes. Stay abreast of industry best practices, regulatory requirements (IRDAI), and competitor QA approaches. 3. Collaborate with sales leadership, training teams, and other stakeholders to align QA initiatives with business objectives. 4. Lead, mentor, and develop a team of quality analysts, fostering a high-performance and collaborative work environment. Define individual and team performance goals and conduct regular performance reviews. Identify training needs within the QA team and facilitate relevant development opportunities.Ensure consistent application of QA processes and evaluation criteria across the team. Targets/KPIS/KRA 1. 50% Call Monitoring or Evaluation - The primary task of a QA in Call Center is call monitoring and sharing actionable insight. 2. 20% Dip Check- When the target is to find the specific type of failure that is key to the business. 3. 30% Coaching/Feedback - One on One feedback session about the outcome of the call monitored or audit findings SKILLS: Quality Assurance Telesales Quality Monitoring Health Insurance (Preferred) Banca Channel Experience Digital SBY Product Knowledge (Strong Advantage) Team Leadership Performance Management Feedback & Coaching Process Improvement Data Analysis & Reporting Stakeholder Management Compliance Communication (Written & Verbal) Problem-Solving Interested candidate can share their CVs with the subject line- CV for QA at 7430802568 (HR Anjali).

Job description Hiring for QA on Immediate basis BPO Experience is mandatory Job Location- Sector 18, Gurgaon (Haryana) 6 days working 9 hours shift No cab facility BPO Experience is mandatory..Role & responsibilities Auditing of calls and complete analysis of service requests. Preparation of daily dashboards & Analysis of reports/data. Sharing daily reports & Quality Scores with the team. Sharing One-O-One Feedback with agents on the basis of audits. Participating in internal & external calibration sessions with Quality/Operations. Analysis of Service requests and sharing RCA. Data analysis and making designated reports. Works with Operations team to develop the overall process improvement strategy and quality plan. Monitoring if CCE has used the right telephone etiquettes and followed appropriate hold procedures and has given a proper resolution for the customer's request. Highlighting issues as per the quality parameters. Inducting Refresher/Quality sessions as per requirement. Identifying fatal and non-fatal errors impacting the process and take corrective/preventive action. Identifying areas of improvement and preparing the process to achieve the desired Quality Standards. Ensuring that internal policies, procedures, and compliance regulations are being followed. Conducting quality sessions for NHT batch. Providing supervisors & manager with regular performance feedbacks on the executives. Auditing calls for trainees during training & on job training (OJT Batch) Bpo experience is mandatory Please share cv at -HR Dheeraj-7859975043 Bpo experience is mandatory

Job Summary: We are looking for a motivated and detail-oriented Quality Analyst to join our QA team. As a Quality Analyst, you will be responsible for assisting in the testing and quality assurance of our software products to ensure they meet the required standards before release. This is an excellent opportunity for recent graduates to start their career in a dynamic and supportive environment. Job Summary: We are looking for a diligent and analytical Quality Analyst to join the Offline Business Team at Amity University . The primary responsibility of this role is to audit sales and service calls , assess quality parameters, and ensure compliance with communication and process standards. This is an excellent opportunity for recent graduates to develop core QA and communication analysis skills in a fast-paced business environment. Key Responsibilities: Listen to and audit recorded outbound and inbound calls made by the sales and counselling teams Evaluate calls against predefined quality checklists and communication standards Identify gaps in adherence to scripts, communication tone, product knowledge, and data accuracy Provide feedback reports to team leaders or managers for performance improvement Highlight recurring issues and suggest actionable insights for training interventions Maintain accurate and timely QA documentation and trackers Coordinate with the training team to support continuous improvement initiatives Stay updated with product and process changes to ensure relevant audit assessments Hands on Excel/Sheets/PPT/Quality dashboards Qualifications & Skills: Bachelor's degree in any discipline Excellent listening skills with attention to detail Strong verbal and written communication in English and Hindi Ability to provide constructive feedback objectively Basic knowledge of MS Excel and reporting tools Eagerness to learn quality audit processes and sales communication dynamics Freshers are welcome; prior internship or exposure to call auditing/customer service is a plus Preferred Attributes: Analytical mindset with a customer-first approach Ability to work independently and manage repetitive tasks efficiently Proactive attitude towards identifying and reporting process improvement areas Familiarity with CRM or dialer tools (like Ameyo, Leadsquared) is a plus Why Join Amity? Be part of a reputed and growing educational institution Learn from experienced professionals in sales, operations, and quality Exposure to real-world business operations and communication standards Career growth opportunities within the business and quality functions