34 Sales Audit Jobs

Role & responsibilities Lead Audit Engagements: Lead and execute complex internal audit engagements in accordance with the annual audit plan and professional auditing standards (e.g., IIA standards), ensuring timely completion and high-quality deliverables. Risk and Control Assessment: Rigorously review and evaluate financial, operational, and compliance processes, identifying critical risks and assessing the design and operating effectiveness of internal controls across various business units. Procure-to-Pay (P2P) Process Review: Oversee and conduct in-depth reviews of end-to-end Procure-to-Pay (P2P) processes, including purchase requisitions, orders, goods receipt notes (GRNs), and vendor payments, identifying control gaps and areas for optimization. Audit Recommendation Follow-up: Drive the follow-up process on audit recommendations, actively engaging with stakeholders to ensure timely and effective implementation of corrective actions and process enhancements. Statutory Compliance Review: Ensure comprehensive review of adherence to statutory and regulatory requirements, including Goods and Services Tax (GST) and Tax Deducted at Source (TDS), proactively identifying potential compliance gaps and proposing remedial actions. Documentation and Reporting: Maintain meticulous and comprehensive audit documentation and working papers, ensuring compliance with internal and external audit standards and best practices. Prepare detailed audit reports and present findings and actionable recommendations to senior management and relevant stakeholders. External Audit Support: Act as a primary point of contact and provide comprehensive support to external auditors, facilitating their reviews with accurate and timely documentation and information. Advanced Risk Assessment: Lead and conduct advanced risk assessments of key business processes and controls, contributing significantly to the development of the annual audit plan and identifying emerging risks. Tax Compliance & Exposure: Proactively assess compliance with applicable tax laws, identifying and evaluating potential areas of exposure or risk, and recommending robust strategies for mitigation. Brand Performance Control Evaluation: Evaluate the effectiveness of internal controls related to brand performance tracking and reporting against established criteria, ensuring data integrity and reliable insights. Strategic Collaboration & Feedback: Collaborate strategically and proactively with business units to gain a deep understanding of their processes, providing expert, constructive feedback and actionable recommendations for process improvement and control enhancement. Methodology Enhancement: Contribute to the continuous improvement of the internal audit methodology, tools, and processes, driving efficiency and effectiveness within the department. Mentorship and Guidance: Mentor and guide junior audit staff, fostering their professional development and ensuring adherence to audit standards and best practices. Continuous Learning: Stay abreast of industry best practices, regulatory changes, and emerging risks relevant to internal audit and the organization's operations. Technical Skills: Strong understanding of internal control frameworks (e.g., COSO). Proficiency in auditing principles, practices, and standards. In-depth knowledge of financial processes, operational controls, and compliance requirements. Experience with ERP systems (e.g., SAP, Oracle, Microsoft Dynamics) and data analytics tools is highly desirable. Solid understanding of GST, TDS, and other relevant statutory requirements.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at Job Function: MedTech Sales Job Sub Function: Clinical Sales Surgeons (Commission) Job Category: Professional All Job Posting Locations: Gurgaon, Haryana, India Job Description: Completes more complex tasks for Clinical Sales - Hospital/Hospital Systems, and follows processes to ensure accuracy, timeliness, and quality of deliverables.Implements objective-driven clinical sales training program inclusive of strategy, process, and collateral.Updates sales audit database by entering, verifying, and securing data.Leverages strategic partnerships for customer acquisition and reviews customer demands and feedback.Responds to customer needs and complaints regarding products and services, and escalates unusual cases to manager.Helps track information resulting from clinical, procedural, and technical discussions for reference.Demonstrates Johnson & Johnson s Leadership Imperatives and Credo.Job is eligible for sales incentive / sales commissions.

Job Title : SAP CAR Consultant Experience : 4+ Years Location : Mumbai / Pune / Bangalore Employment Type : Full-Time / Permanent Job Summary : We are seeking a skilled and experienced SAP Customer Activity Repository (CAR) Consultant to join our dynamic team. The ideal candidate will have hands-on experience in SAP CAR modules such as POSDTA , Sales Audit , and Unified Demand Forecast (UDF) , with a strong understanding of retail business processes and SAP Retail integration . Key Responsibilities : Implement and support SAP CAR solutions, especially Sales Audit and POS Data Transfer & Audit (POSDTA) . Collaborate with business stakeholders to gather requirements and translate them into functional and technical specifications. Configure and customize SAP CAR components to meet business needs. Integrate SAP CAR with SAP ECC/S4 HANA , POS systems , and SAP BW . Perform data validation, reconciliation, and audit of POS transactions. Support testing, training, and go-live activities. Troubleshoot and resolve issues related to CAR data flows and performance. Required Skills : Minimum 4 years of experience in SAP CAR implementation/support. Strong knowledge of POSDTA , Sales Audit , and CAR Analytics . Experience with SAP HANA , SAP Retail , and SAP SD/MM integration. Familiarity with data modeling , HANA views , and SLT/ETL tools . Good understanding of retail business processes and store operations . Preferred Qualifications : Exposure to SAP Fiori and SAP Analytics Cloud (SAC) . SAP Certification in CAR or Retail modules is a plus. Work Location : Openings available in Mumbai , Pune , and Bangalore . Hybrid or onsite options based on project requirements.

Key Responsibilities: Review and manage the daily meeting pipeline and ensure all client meetings are assigned to the correct Outside Sales (OS) representatives. Monitor schedules and workloads to balance meeting distribution among OS team members. Coordinate with the city and operations teams to resolve scheduling conflicts or discrepancies promptly. Track meeting outcomes and maintain accurate records of scheduled, completed, and rescheduled meetings. Provide daily and weekly reports on meeting assignments, attendance, and performance metrics. Communicate changes, feedback, or scheduling issues to the relevant team members in a timely manner. Continuously optimize scheduling processes to improve OS team efficiency and client coverage. Ensure compliance with internal policies regarding scheduling, client communication, and data entry. Requirements: Previous experience in scheduling, sales coordination, or administrative support (preferably in a field sales or operations environment). Strong organizational and time-management skills with the ability to multitask effectively. Proficiency in scheduling and CRM tools (e.g., Salesforce, HubSpot, Google Calendar, MS Outlook). Excellent communication skills to coordinate with multiple teams and stakeholders. Analytical mindset with attention to detail and a proactive approach to problem-solving. Ability to work in a fast-paced environment and manage tight deadlines.

Walkin Drive For Sales Auditor- InfoEdge-Job Hai Date : 21st July (Friday) Timings: 9.30 am - 4.00 pm Venue: : ETT 9th Floor Sector 132 Noida. About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU: Job Hai Job Hai is InfoEdge's latest endeavor to create a Digital Ecosystem and Simplify Hiring for Blue Collar Job Seekers and the SMEs & Enterprises who hire them. Our vision is to make Jobs accessible to every Blue Collar worker in a Hyperlocal, Fraud-free environment and help Employers connect with relevant candidates for all grassroot level jobs quickly and seamlessly. Title : Senior executive, Sales Auditor Desired Experience : 2-5 years Required Educational Qualification : Graduate in any field Job Description Listen to and analyze recorded or live sales calls. Evaluate calls based on predefined quality metrics, including adherence to scripts, product knowledge, customer engagement, and closing techniques. Track and report on individual and team performance metrics, identifying trends and areas for improvement. Provide weekly, monthly, and quarterly reports on call quality and key performance indicators. Conduct regular feedback sessions with sales representatives, offering constructive insights and actionable improvement tips. Assist in developing and enhancing call scripts, quality checklists, and sales playbooks. Partner with team leaders (TL) in leading team meetings for metrics improvement Participate in strategic projects for the campaign/line of business (LOB) Identify and escalate any potential quality issues per defined process Suggest process/system improvements based on common customer concerns Accomplish other responsibilities assigned by management Ensure all sales calls adhere to company standards, regulatory requirements, and legal guidelines. Drive quality initiatives, contests, and campaigns for the assigned span Work closely with the training department to align quality findings with training programs and sales development initiatives.

JOB DESCRIPTION 1) Conducting thorough audits of all company expenses to ensure accuracy and compliance with policies. 2) Reviewing fixed costs such as salaries, rent, and insurance to verify their accuracy and appropriateness. 3) Assessing variable costs, including purchases of raw materials and operational expenses, ensuring that they are processed correctly and factually accurate. 4) Auditing all SAP entries related to relevant departments to ensure proper recording and adherence to internal controls. 5) Identifying cost-effective solutions and recommending them to the relevant departments to enhance financial efficiency. 6) Preparing detailed periodic audit reports for all departments, summarizing findings and providing actionable insights. 7) Assisting with the end-of-month financial closure process and reconciling the General Ledger to ensure accuracy and completeness. 8) Preparing comprehensive reports and recording cost information to effectively manage and control expenditures. 9) Auditing manufacturing costs to ensure they are accurately recorded and justified. 10) Reviewing and verifying costs associated with raw materials and other supplies to ensure proper financial management. 11) Suggesting policy changes that could improve overall company operations and financial performance. 12) Providing expert guidance during the audit process to ensure compliance and address any issues that arise. 13) Reviewing and auditing tour bills and local conveyance expenses to ensure they are legitimate and within policy guidelines. 14) Preparing and presenting monthly reports related to tour bills and local conveyance expenses. 15) Updating tour claims in the system ledger to maintain accurate and up-to-date records. 16) Maintaining detailed records of tour claims in Excel to ensure proper tracking and reporting. 17) Verifying and checking payment clearance files to ensure all payments are processed correctly. 18) Auditing monthly Management Information System (MIS) reports to ensure accuracy and compliance with reporting standards. 19)Auditing the monthly filing of GST returns and producing reports for management to ensure timely and accurate tax compliance. 20)Conducting quarterly audits of the trial balance and producing detailed reports for management review. JOB SPECIFICATIONS 1) Bachelors degree in Finance, Accounting, or a related field is preferred. 2) Proven experience in purchase auditing to identify discrepancies and improve processes. 3) Experience with ERP software, preferably SAP Business One, for purchase order processing and auditing. 4) Effective communication skills, both written and verbal. For more information visit our company website: https://tak-technologies.com/

Position: Quality Manager Budget: Up to 17.5 LPA Experience: Minimum 2 years on paper experience required as Manager, International BPO experience required, Sales experience will be add on

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at Job Function: MedTech Sales Job Sub Function: Clinical Sales - Hospital/Hospital Systems (Commission) Job Category: Professional All Job Posting Locations: Ahmedabad, Gujarat, India Job Description: Completes more complex tasks for Clinical Sales - Surgeons, and follows processes to ensure accuracy, timeliness, and quality of deliverables. Assists with the development of Clinical Sales - Surgeons area implementation plans, activities, and next steps required to close key opportunities. Implements objective-driven clinical sales training program inclusive of strategy, process, and collateral. Updates sales audit database by entering, verifying, and securing data. Leverages strategic partnerships for customer acquisition and reviews customer demands and feedback. Responds to customer needs and complaints regarding products and services, and escalates unusual cases to manager. Helps track information resulting from clinical, procedural, and technical discussions for reference. Demonstrates Johnson & Johnson s Leadership Imperatives and Credo. Job is eligible for sales incentive / sales commissions. Location - Ahmedabad

Responsibilities Team management and closely working with internal control, Risk team and product team of the bank. Regulatory reporting of Business correspondents and related KPIs. Ensuring compliance with regulations, tracking frauds and anomalies by monitoring of sales data, analyzing performance data, identifying areas for improvement, and collaborating with sales teams to enhance efficiency and effectiveness. The role often requires strong analytical, communication, and organizational skills to maintain accurate records and facilitate informed decision-making within the bank's sales operations. Supporting in sales Audits and closure of audit observations. Checking the accuracy of Data and timely submission of RBI Reports and SLBC related reports to ales team. Encourage adherence to policies, rules, regulations, and laws. Helping risk team in investigations and timely closure of all fraud related transactions such as chargebacks, Pre-arbitration and Arbitration cases with the help of sales team. Close coordination with product team and give valuable suggestions on processes and automation. Skills Good Communication skills both written and verbal Good in interpersonal skills Should be very comfortable with handling lots of data & numbers Should have good working knowledge of using Excel and Access Ability to manage and coordinate multiple assignments simultaneously in a deadline-driven, fast-paced environment required Good analytical and quantitative skills and the ability to see trends and patterns in data and translate data into decisions is required Excellent analytical skills with ability to problem solving Good in analytical skills Qualifications - Graduate Microsoft Excel/Access SQL Database, Access Automation Presentation Skills

We are looking for a qualified CA, Inter CA or M.Com graduate to support the Operations Team in areas such as cost control, process improvement, financial analysis, inventory management, and MIS reporting to ensure overall operational efficiency. Key Responsibilities: Ensure compliance with internal controls and audit requirements Conduct stock audits across locations Prepare and maintain operational MIS reports and dashboards Collaborate with cross-functional teams to improve cost structures and processes Support inventory planning and financial forecasting activities Requirements: CA or M.Com qualification, with 02 years of relevant experience Strong understanding of financial and operational functions Proficient in Excel and experience with ERP systems Excellent analytical skills and attention to detail Must be open to travel as part of operational and audit duties

Main Duties & Scope of the role To conduct thorough audits of the sales team's activities and systems, ensuring adherence to company policies, ethical standards and best practices, with a strong focus on maintaining integrity and data accuracy throughout all student interactions. Key Responsibilities Conduct audits of the sales team's adherence to company policies and standards. This includes evaluating processes related to lead management, student communication and CRM utilisation. Maintain a strong focus on integrity issues, identifying and addressing any unethical practices or potential misinformation provided to students. Monitor call quality and adherence to best practices in student communication. This will involve reviewing call recordings and providing feedback based on established benchmarks. Investigate potential fraudulent cases by gathering and analysing data to identify any suspicious activities and escalating findings as appropriate. Audit the CRM to ensure data is accurate, complete and updated in a timely fashion. This includes verifying that all student interactions are properly logged and that the CRM is maintained with up-to-date information. CRM auditing is a key component of the audit team's responsibilities. Ensure that staff are correctly using the system for all interactions and following established workflows for lead management and student progression. Collaborate with other members of the audit team, including Customer Success Executives, to gain a holistic understanding of the student journey and identify areas for improvement. Provide feedback on audit findings to Sales Operations and contribute to recommendations for process improvements and training initiatives for the sales teams. Stay updated on company policies, procedures and relevant regulatory requirements. About the Candidate Strong understanding of auditing principles and practices. Strong understanding of sales processes and CRM systems Excellent analytical and problem-solving skills with a keen attention to detail. Ability to interpret and apply company policies and standards. Strong ethical compass and a commitment to maintaining integrity. Excellent communication (both written and verbal) and interpersonal skills for providing constructive feedback. Ability to work independently and as part of a team. Experience in identifying compliance issues, gathering and analysing relevant evidence and escalating findings for further investigation. Requirements & Qualification Bachelors Degree: Any discipline Minimum of 3 years of experience working within an auditing, sales or customer experience function. Technical & Professional Skills: Microsoft Office: Advanced Excel, Word, and database management skills English Communication: Excellent written and verbal skills (multilingual capabilities preferred)

Job Description: Associate, Sales Audit Who We Are: Saks is a world-renowned luxury ecommerce destination. The company s unique approach combines a focus on the digital customer experience with a strong connection to a network of extraordinary stores that extends that seamless experience into the real world. Sales Audit team audit/reviews the store status on a daily basis to ensure that all POS (Point of sale) transactions are captured from the previous day and then correct all the exceptions items and investigate if any differences between the POS sales Vs sales received by Sales Audit System and other systems. Team will ensure that the store totals are in balance and ensure sales are interfaced to the GL system. Support Stores in reviewing, analyzing, and resolving customer queriesalong with handling day-to-day activities. Role Summary: Trainee/Associate reports to Team Leader - Sales Audit Operations. Works closely with Stores, IT, Finance & Accounting team in India & North America and other teams as necessary. Sales Audit Responsibilities Ensure adherence to Sales Audit policies, internal control / audit requirements, and service standards Achieve daily Sales Audit processing targets including: Exception handling (missing, reject, offline) Process POS adjustments, Balance DC sales, cash settlement Analyze Unmatched Debit and Credit Card Transactions Sales Clearing, Cash Clearing and Accounts Reconciliations Investigate POS difference reports and Over/short Reconcile unmatched bank card and gift card transactions Prepare reconciliations and period end journal entries Provide Sales Audit reporting - daily, weekly, monthly and on-demand Actively participate in the month end close process to ensure accurate and timely financial statements Continual process review to develop best practices and identify systematic improvements Ensure to coordinate with the IT team on system downtime Who You Are & Personal Competencies Customer Service - Manages communications with external parties and phone communications with internal stakeholders. Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently. Work with a sense of urgency and be detail oriented, organized, and efficient. Individual must be able to work independently with minimal supervision. Must be comfortable with high volume and conflicting priorities. Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Participates in meetings. Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. Critical Thinking - Show a desire to solve problems and willingness to develop solutions. Must be willing to ask questions and develop a strong understanding of the business. Self-Starter- The successful candidate must be a proactive self-starter with a dynamic and resilient nature able to work and lead in a fast-paced. Time Management - This individual will have a demonstrated ability to manage multiple priorities simultaneously with strict adherence to deadlines and routine problem solving with a willingness to learn Your Life and Career at Saks: Exposure to rewarding career advancement opportunities A culture that promotes a healthy, fulfilling work/life balance Benefits package for all eligible full-time employees (including medical, vision and dental). Thank you for your interest in Saks. We look forward to reviewing your application. Saks provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability Saks welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used. Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Requirements- * Candidate must have min 2 to 3years experience in Quality analyst role * Candidate should be insurance background * Candidate should have experience in call monitoring/ Auditing, Dip checks and Calibration * Preferred Local Candidate & immediate joiners * should know Kannada language and any other language will be add on for profile Job Location - Lakdikapool (Hyderabad) Walk-in Monday to Friday 9am to 2pm Interview Venue: Shriram Life Insurance SS Central, 4th floor, Above DHL Beside Peshawar Hotel Lakdikapul, Hyderabad

Job Description: Associate, Sales Audit Who We Are: Saks is a world-renowned luxury ecommerce destination. The company s unique approach combines a focus on the digital customer experience with a strong connection to a network of extraordinary stores that extends that seamless experienceinto the real world. Sales Audit team audit/reviews the store status on a daily basis to ensure that all POS (Point of sale) transactions are captured from the previous day and then correct all the exceptions items and investigate if any differences between the POSsales Vs sales received by Sales Audit System and other systems. Team will ensure that the store totals are in balanceand ensure sales are interfaced to the GL system. Support Stores in reviewing, analyzing, and resolving customer queriesalong with handling day-to-day activities. Role Summary: Trainee/Associate reports to Team Leader - Sales Audit Operations. Works closely with Stores, IT, Finance & Accounting team in India & North America and other teams as necessary. Sales Audit Responsibilities Ensure adherence to Sales Audit policies, internal control / audit requirements, and service standards Achieve daily Sales Audit processing targets including: Exception handling (missing, reject, offline) Process POS adjustments, Balance DC sales, cash settlement Analyze Unmatched Debit and Credit Card Transactions Sales Clearing, Cash Clearing and Accounts Reconciliations Investigate POS difference reports and Over/short Reconcile unmatched bank card and gift card transactions Prepare reconciliations and period end journal entries Provide Sales Audit reporting - daily, weekly, monthly and on-demand Actively participate in the month end close process to ensure accurate and timely financial statements Continual process review to develop best practices and identify systematic improvements Ensure to coordinate with the IT team on system downtime Who You Are & Personal Competencies Customer Service - Manages communications with external parties and phone communications with internal stakeholders. Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently. Work with a sense of urgency and be detail oriented, organized, and efficient. Individual must be able to work independently with minimal supervision. Must be comfortable with high volume and conflicting priorities. Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Participates in meetings. Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. Critical Thinking - Show a desire to solve problems and willingness to develop solutions. Must be willing to ask questions and develop a strong understanding of the business. Self-Starter- The successful candidate must be a proactive self-starter with a dynamic and resilient nature able to work and lead in a fast-paced. Time Management - This individual will have a demonstrated ability to manage multiple priorities simultaneously with strict adherence to deadlines and routine problem solving with a willingness to learn Your Life and Career at Saks: Exposure to rewarding career advancement opportunities A culture that promotes a healthy, fulfilling work/life balance Benefits package for all eligible full-time employees (including medical, vision and dental). Saks provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability Saks welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.

Job Overview: The Quality Analyst for Sales Calls is responsible for monitoring, evaluating, and improving the quality of sales calls handled by sales representatives or agents. The primary goal is to ensure that sales calls meet company standards for professionalism, compliance, customer engagement, and effectiveness in driving sales. The role involves analyzing call recordings, providing feedback to sales agents, and collaborating with management to enhance sales processes and outcomes. Key Responsibilities: Monitor and Evaluate Calls Listen to and evaluate recorded sales calls to ensure adherence to company scripts, policies, and quality standards. Assess call quality based on customer engagement, sales pitch effectiveness, product knowledge, and overall professionalism. Provide Feedback: Provide constructive feedback to sales agents, highlighting strengths and areas for improvement. Conduct one-on-one coaching sessions with agents to improve sales techniques, customer interaction, and call outcomes. Reporting and Documentation: Document call evaluations and performance trends, tracking metrics such as call quality, conversion rates, and customer satisfaction. Create regular performance reports for sales team managers, highlighting areas for training or improvement. Compliance and Process Improvement Experience: Prior experience in a call center, sales, or quality assurance role preferred. Familiarity with sales processes and understanding of sales goals and KPls. Analytical Skills: Strong attention to detail, with the ability to identify trends, patterns, and areas for improvement in sales calls. Ability to analyze data and create actionable insights for sales teams. Communication: Excellent verbal and written communication skills to provide clear feedback and collaborate with team members. Problem-Solving: Strong problem-solving skills to identify root causes of performance issues and suggest improvements. Techical Proficiency: Familiarity with call monitoring software, CRM systems, and Microsoft Office Suite (Excel, Word, etc.)

Create structured scripts, SOPs, sales decks, journey flow charts, & training modules. Update training content to reflect market trends, consumer behavior, & new sales techniques Keep updated with fitness sales trends & competitive strategies. Required Candidate profile Conduct post-training evaluations, mock calls, roleplays, and on-floor coaching to bridge gaps. Keep updated with fitness sales trends, customer experience models, & competitive strategies.

Job Profile & Responsibilities: Pre audit of Purchase order, ensure that PO is validated after checking of quotation, NFA, DOFP, material specification, payment terms and other clause, statutory compliance, PR, stock position, option to transfer the stock & looking to consumption pattern. Pre audit of work order, ensure that WO is validated after checking of quotation, NFA, DOFP, cost sheet, SR, statutory compliance etc. Pre audit of the invoices passed by the Accounts Payable Department through invoice portal. Ensure that invoices are validated after checking of related purchase/work order payment terms, penalty/deduction clause, vendor ledger etc. Completion of PO and WO within a timeline provided. Effectively maintain the daily activity status update of the purchase order and work order and invoices validated. Coordinate with Users, Stores & Purchase team for completion of purchase order, work order and invoice validation. Provide support while performing internal audit assignment in various areas. Actively involved in Purchase audit assignment. Provide timely input for departmental MIS which includes Tracking & consolidation of all activities carried out Independently drafting the internal audit report, ensuing that the issues are adequately communicated and is supported with facts. Execute special assignments and report findings & recommendations to management. Discussion of Internal Audit Report with Concerned departments for Management replies and Action Plan. Assisting HOD during review of vigilance/Investigation Audit. Evaluation of management actions on previous audit reports and drafting of Action Taken Report. Provide inputs to strengthen standard operating procedures (SOP), company policies, SAP controls & delegation of powers. Working towards prevention and detection of frauds. Assisting to prepare audit findings to HOD. Execute any other assignment as and when given by management / HOD Other requirements: Inter CA/ Inter ICWA /CA/ICWA (5 to 7 year of experience and 2 to 3 years related experience will prefer). Extensive experience of Manufacturing, Steel / Process / Power Industry. Excellent Analytical, Communication and Presentation skills. High Integrity and Ethical standards. Track of past performance. Willing to travel as per the business requirements.

Role & responsibilities Conduct call audits for inbound and outbound calls across sales and customer service teams, ensuring adherence to company standards, compliance, and customer satisfaction goals. Provide structured feedback to agents and team leaders based on audit findings to drive performance improvement. Prepare and present quality reports using Microsoft Excel,Word, and PowerPoint (e.g., pivot tables, charts, performance dashboards). Collaborate with the Operations teams to align quality goals with customer service and sales objectives. Monitor customer feedback and surveys to identify recurring issues and recommend improvements. Support quality-related projects and process improvement initiatives. Preferred candidate profile Bachelors degree is must. 2 - 4 years of experience in a Quality Analyst or similar role, preferably in a BPO, call center, or customer support environment. Strong background in sales and customer service must understand both customer experience and sales lifecycle. Familiarity with call recording systems and CRM platforms. Excellent communication, analytical thinking, and problem-solving skills. High attention to detail and the ability to work independently and collaboratively.

Role & responsibilities Conducting audits across multiple business functions including Sales, CRM, Purchase, Admin, and Finance. The role demands strong analytical skills, business process understanding, and the ability to identify process gaps and recommend corrective actions. Verify sales transactions, discounts, returns, and billing processes. Ensure revenue recognition policies are followed. Audit sales incentive schemes and sales documentation. Evaluate customer interaction and complaint resolution processes. Review lead tracking, follow-ups, and customer data integrity. Ensure CRM compliance with internal controls and reporting accuracy. Audit procurement cycles, vendor selection, purchase orders, and GRNs. Identify discrepancies in pricing, quantities, or approvals. Ensure adherence to purchase policies and internal controls. Review general administrative expenses, approvals, and vendor payments. Check asset management records and office maintenance expenses. Validate documentation and compliance with company policies. Assist in periodic internal financial reviews and reconciliations. Support audits of accounts payable, receivable, cash, and bank processes. Validate expense claims, petty cash, and statutory payments. Preferred candidate profile Qualified CA / CMA 5 10 years of relevant audit experience in real estate, manufacturing, CA firms, or audit firms. Familiarity with internal controls, risk assessment, and audit techniques. Working knowledge of accounting software (ERP, Tally, SAP, etc.) and MS Excel.

No of Positions -5 Shift : Evening /Night Candidate must have atleast 1 +yrs of exp in PPC travel process Interested candidates Call Ruchika @9650997623 Required Candidate profile Excellent comms skills

Contract Job Summary : We are seeking an experienced SAP Consultant - DTC (Direct-to-Consumer) with strong expertise in SAP Customer Activity Repository (CAR) and Retail (S/4HANA Fashion) solutions. The consultant will play a critical role in integrating core merchandising (SAP S/4 Fashion) with multi-channel POS systems, covering areas such as POS data capture via CAR, retail price and markdown management, and sales audit processes. This role involves close collaboration with global retail business stakeholders and offers exposure to the latest SAP cloud technologies , providing a unique opportunity to enhance your experience in a mature SAP ecosystem. Experience & Skills Required : 7-10 years of SAP consulting experience with SAP CAR , Retail , AFS , or S/4HANA Fashion Proven experience in POS data integration , retail pricing , and sales audit processes Full lifecycle implementation experience in ERP transformation programs (minimum 1-2 end-to-end cycles) In-depth knowledge of POS data processing (sales, inventory, receipts, tenders, financial transactions) within SAP ERP Familiarity with S/4HANA Fiori apps , Launchpad, Personas, and retail-specific transactions Ability to work independently and collaboratively across global teams Excellent problem-solving, communication, and stakeholder management skills Nice to Have : Experience in Agile project environments Knowledge of integration components across functional SAP modules

About the Role: As a Quality Auditor you will be responsible for evaluating, monitoring, and assessing the performance of Assissted Growth (Telesales) representatives to ensure adherence to company standards, policies, and customer service protocols. The role involves conducting regular audits of recorded calls/chats, reviewing sales processes, identifying areas for improvement, and providing constructive feedback to help optimize sales effectiveness, compliance, and customer satisfaction. Role Responsibilities: 1. Review and audit recorded calls/ chats to ensure adherence/compliance with established internal control procedures by examining centres, reports, operating practices, and documentation 2. Deliver detailed and actionable feedback to telesales agents, highlighting strengths and areas for improvement. 3. Communicate the audit findings by preparing a final report; identify and promote continuous improvement opportunities in training, process, policies and facilities 4. Enforce adherence to requirements; advising management on needed actions 5. Prepare special audit and control reports by collecting, analysing, and summarising operating information and trends 6. Contribute to team effort by accomplishing related results as needed 7. Maintain focus on data integrity, customer safety and producing work of the highest quality 8. Identify barriers to customer success wherever they originate (tools, training, etc) 9. Become an "expert" on support processes and make recommendations towards next steps based on customer experience 10. Collaborate with training teams to identify training needs based on audit results. 11. Work closely with team leaders, supervisors, and managers to ensure alignment on performance expectations and the implementation of corrective actions when necessary. Qualifications: 1. Any Bachelor's degree 2. At least 1-2 years of prior experience in telesales, customer service, or a related field. 3. 1-2 years of prior experience in quality management roles 4. Six Sigma Certification is an added advantage Skills: 1. Basic proficiency in productivity tools (email, calendar), Microsoft Suite (excel, PowerPoint), Google sheets, Google docs 2. Proficiency in Hindi and Regional language is an added advantage 3. Self motivated, ability to prioritize and manage multiple tasks effectively while meeting deadlines.and reliable to meet deadlines 4. Proven ability to work in a fast-paced team setting 5. Strong problem-solving and data analysis skills to assess trends and performance metrics 6. Ability to work cross functionally with other departments Working Conditions: The role is based in the office The workweek is Monday to Saturday

Job Overview: The Quality Analyst for Sales Calls is responsible for monitoring, evaluating, and improving the quality of sales calls handled by sales representatives or agents. The primary goal is to ensure that sales calls meet company standards for professionalism, compliance, customer engagement, and effectiveness in driving sales. The role involves analyzing call recordings, providing feedback to sales agents, and collaborating with management to enhance sales processes and outcomes. Key Responsibilities: Monitor and Evaluate Calls: Listen to and evaluate recorded sales calls to ensure adherence to company scripts, policies, and quality standards. Assess call quality based on customer engagement, sales pitch effectiveness, product knowledge, and overall professionalism. Provide Feedback: Provide constructive feedback to sales agents, highlighting strengths and areas for improvement. Conduct one-on-one coaching sessions with agents to improve sales techniques, customer interaction, and call outcomes. Reporting and Documentation: Document call evaluations and performance trends, tracking metrics such as call quality, conversion rates, and customer satisfaction. Create regular performance reports for sales team managers, highlighting areas for training or improvement. Compliance and Process Improvement Key skills & Qualification: Experience: Prior experience in a call center, sales, or quality assurance role preferred. Familiarity with sales processes and understanding of sales goals and KPls. Analytical Skills: Strong attention to detail, with the ability to identify trends, patterns, and areas for improvement in sales calls. Ability to analyze data and create actionable insights for sales teams. Communication: Excellent verbal and written communication skills to provide clear feedback and collaborate with team members. Problem-Solving: Strong problem-solving skills to identify root causes of performance issues and suggest improvements. Technical Proficiency: Familiarity with call monitoring software, CRM systems, and Microsoft Office Suite (Excel, Word, etc.)

Job Title: Auditor Company : PM Electronics Pvt Ltd Working Time: 6 days weekly, 1 day off Key Responsibilities: Audit Planning & Strategy Develop and implement annual audit plans for service centers and showrooms. Design audit programs specific to showroom and service operations, including financial, operational, and compliance elements. Auditing Service Centers and Showrooms: Conduct periodic audits of service centers and showrooms, including physical stock audits and verification of sales transactions. Review external controls and operational efficiencies, ensuring that all processes adhere to company policies and are aligned with the business's goals. Financial Audit: Verify revenue recognition, billing, discounts, and cash handling procedures. External Audit inventory records vs. physical stock for parts, accessories, and finished goods. Examine service billing, warranty claims, and free service jobs for discrepancies or misuse. Risk Control and Process Review: Identify and report irregularities, fraud risks, or procedural violations. Evaluate the adequacy of controls to prevent manipulation or misuse of inventory, billing, or financial records. Cross-departmental Collaboration: Manage working pressure from other departments and ensure smooth collaboration between the auditing function and other business units (e.g., finance, operations, sales). Continuous Improvement and Reporting: Provide actionable insights to senior management on improving external controls, operational processes, and financial reporting. Report audit findings to senior leadership, including recommendations for enhancing external controls and reducing risk across the business. Mentoring & Team Development: Supervise and mentor junior audit staff, ensuring they have the necessary support and training to excel in their roles. Coordinate with internal departments (Sales, Service, Finance, HR) during audits. Train showroom and service staff on compliance and SOPs as part of post-audit remediation. Sales Auditing: Conduct detailed audits of sales activities , including verification of revenue recognition, pricing, discounts, commissions, and sales order accuracy. Review sales transactions to ensure proper documentation, compliance with internal policies, and adherence to sales agreements. Audit showroom and service centre sales processes, focusing on inventory management, customer transactions, and adherence to pricing and discount policies. Identify any discrepancies in sales reporting, and recommend corrective actions to improve sales compliance and processes. Market Auditing: Conduct market audits to assess the company's competitive position, pricing strategies, and the effectiveness of marketing and promotional activities. Audit market conditions , sales channels, and external relationships (distributors, retailers, third-party partners) to identify risks or discrepancies in reporting, pricing, and promotional practices. Assess market trends , sales performance, and promotional effectiveness to provide insights and actionable recommendations for the business. Ensure that market data used in decision-making (e.g., pricing models, competitor analysis) is accurate and consistent with actual performance. Key Qualifications: Experience: At least 3-5 years of experience in external and internal auditing, with a strong background in accounting and financial controls. Prior experience working in a CA (Chartered Accountant) firm or similar professional auditing environment is required. Experience with mobile phone aftersales services or similar industries is a plus. Demonstrated experience in building and implementing internal control systems based on real operational challenges and risks. Education & Certifications: Bachelor's degree in Accounting, Finance, or a related field (required). CA, CPA, or equivalent professional certification (required). If interested can mail their CV on manasi.patil@punepm.com

We are seeking a meticulous Sales Auditor to conduct qualitative and quantitative audits across all customer interactionsbe it through chat, call, or 1:1sacross our organization. Your expertise will be instrumental in enhancing CSAT levels and fortifying our SOPs. As an Auditor for Customer Interaction Channels, you will be instrumental in maintaining the highest standards of customer service and communication across various mediums, including chat, call, and video interactions. Your role will involve assessing interaction quality, ensuring adherence to company policies, and driving continuous improvement initiatives to enhance overall service delivery. Key Responsibilities well trust you with: Conduct Audits: Regularly audit sales interactions across various channels, including chat, call, and video, to assess quality, compliance with company policies, and customer satisfaction levels. Develop Audit Protocols: Create and maintain audit protocols and evaluation criteria to ensure consistency and accuracy in evaluating sales interactions. Provide Feedback and Coaching: Offer detailed feedback and coaching to sales representatives based on audit findings, emphasizing areas for improvement and best practices to enhance sales effectiveness. Collaborate for Improvement: Work with team leaders and managers to develop action plans and initiatives focused on enhancing sales quality and efficiency. Track and Analyze Data: Analyze audit data to identify trends, patterns, and root causes of sales-related quality issues, and propose solutions for continuous improvement. Stay Informed: Stay updated on industry best practices, emerging trends, and new technologies relevant to sales techniques and communication channels. Training Support: Collaborate with training teams to develop training materials and programs tailored to address identified sales training needs based on audit findings. Participate in Cross-Functional Projects: Contribute insights and recommendations for enhancing the overall sales experience by actively participating in cross-functional meetings and projects. Foster a Culture of Excellence: Promote a culture of accountability, excellence, and continuous improvement within the sales team to drive performance and achieve sales targets effectively. Core Competencies Bachelor’s degree in Business Administration, Communications, or related field. Minimum 3 years of proven experience in quality assurance or auditing within customer service or SaaS. Exceptional analytical skills for data interpretation and trend identification. Strong grasp of customer service principles, practices, and industry standards. Excellent communication and interpersonal skills for effective feedback and coaching. Proficiency in using quality monitoring tools and software. Detail-oriented with a focus on accuracy in interaction assessment. Ability to work independently and collaboratively in a fast-paced environment. Certification as a Quality Auditor (CQA) or similar is advantageous. Familiarity with Lean or Six Sigma methodologies for process improvement is desirable. Why CEDCOSS? CEDCOSS stands tall as a vanguard of innovation, an aggregator of possibilities, and an enabler of technological prowess. Our expert team under the roof of CEDCOSS is a collective force dedicated to delivering cutting-edge products that redefine industry standards. Specializing in e-commerce development, mobile app development, progressive web apps, API integration, CRM and ERP development, cloud architecture, DevOps, AWS-SaaS development, Artificial Intelligence (AI), Machine Learning, Virtual Intelligence, Chatbots, and Cross-Platform Development Tools, we craft comprehensive products that serve as the technical backbone for online ventures. Our impact extends globally, catering to a diverse clientele that includes big tech companies, MSMEs, and ambitious entrepreneurs. As partners, we stride alongside Fortune 500 organizations and Global 2000 enterprises, forging alliances with tech giants such as Google, Meta, and Amazon. In the realm of digital transformation, CEDCOSS isn't just a digital product creator; we are architects of digital excellence. And the PERKS | The good stuff you get for working hard Flexible working for a better work-life balance The five-day workweek for more time off A plethora of industry exposure and self-growth opportunities JOIN US to maximize your impact on strategy and performance.