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2.0 - 6.0 years

5 - 8 Lacs

visakhapatnam

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Location - Vizag Exp: 3-6 yrs Audit sales calls & CRM entries Track conversion & compliance metrics Provide QA feedback & training inputs Must know English + Telugu CRM tools (Zoho/Salesforce) Ensure process adherence & quality reports Perks and benefits ESOPs, PF, ESIC, Health Insurance, etc

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1.0 - 5.0 years

3 - 4 Lacs

navi mumbai

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Position Title: Quality Analyst Banking/BFSI Contact Centre Location: Turbhe, Navi Mumbai Role Overview: We are hiring a Quality Analyst with hands-on experience in auditing banking/BFSI sales or service calls . The role involves monitoring interactions, ensuring compliance, and driving improvements in service quality and customer satisfaction. Key Responsibilities: Audit sales/service calls, chats, and emails to ensure compliance and quality standards. Evaluate agent performance using quality metrics and provide feedback. Prepare reports highlighting trends, gaps, and improvement areas. Collaborate with managers/trainers to implement corrective actions. Support process improvement initiatives to enhance customer experience. Requirements: Minimum 3+ years of QA experience in a Banking/BFSI contact centre. Strong analytical and reporting skills. Attention to detail with good verbal & written communication. Knowledge of banking products, compliance, and CRM tools.

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8.0 - 13.0 years

8 - 12 Lacs

bengaluru

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The candidates primary responsibilities will be to manage teams in charge of performing Sales audit, accounting (journal entries, reconciliations, analyses, etc) and operational (sales-to-cash reconciliations and processing, etc) Additionally, the candidate will support functional area Managers with projects and ad-hoc requests The candidate will be responsible for providing guidance and expertise to the teams and business partners, ensuring the teamsKPIs are being tracked and necessary actions are put in place to address any deviation and/or improve performance, streamlining procedures , and assisting in the ongoing review of the SOX internal control process, as well as provide support and require documentation for internal and external audits for the areas of responsibilities The candidate will be involved in various ad-hoc projects and will contribute to the development of continuous process improvement initiatives and best practices through leverage of technology and effective collaboration/communication Key Performance Indicators: -Accurate, efficient and timely close for areas of responsibilities (journal entries, reconciliations, checklists, etc.), from both US GAAP and Statutory perspectives -Cash and Credit card receivables are reconciled timely and any outstanding balance is monitored, explained and resolved in a timely manner -Store projectsare reconciled timely and corresponding invoices are issued within agreed timelines -Compliance with the Companys policies, procedures, internal controls and SOX requirements -Value added analysis supporting business decisions and process improvements -Team building and talent development -Effective communication and strong relationships with internal and external customers Main accountabilities: -Support functional area Managers based in Europe with the team management of Bangalore based resources -Team management in collaboration with the functional area Managers: prioritize work, coordinate deliverables, monitor team workload and performance and escalate and address issues timely, coach and develop team members, provide regular feedbacks -Support the preparation and review of teamsKPIs and follow-up / coordinate action plans resulting from the review -Ensure Cash and Credit card receivables are reconciled timely and that any outstanding balance is monitored, explained and resolved in a timely manner -Provide guidance on accounting regarding recurring activities, projects and ad-hoc requests -Review monthly GL reconciliations for accounts in the areas of responsibilities -Review journal entries related to monthly close for areas of responsibilities -Maintain and review documented procedures and ensure compliance with internal policy and SOX requirements. -Support coordination with auditors and to prepare and manage execution of European statutory audits -Support internal and external audits (US GAAP, SOX and Statutory). -Identify and support process improvement and efficiency enhancement opportunities. -Assist with ad-hoc assignments and special projects as required. Experience, Skills & Knowledge -Leadership and project management skills -Excellent English communication skills (written and verbal) -Results orientated, flexible, resourceful, and self-motivated with the ability to manage multiple deliverables -Advanced analytical skills/out of the box thinking to logically question and proactively flag potential issues -Strong problem solving abilities -Experienced in driving improvements and change within a finance function -Strong time-management skills, ability to adhere to tight deadlines -Ability to work independently, to deliver under pressure in a complex/matrix-type environment -Strong customer service to the business, can-doattitude -Detail oriented and experienced in follow through and completion of projects Education and Experience: -8 + .years of experience in finance, accounting and/or audit (mix of a Big 4 and private industry a plus) -Proficiency in Excel and solid understanding of general ledger applications (SAP experience a plus) -University degree in accounting, audit, finance -CA/ CPA / ACCA or equivalent will be given preference -Knowledge of US GAAP / European statutory experience

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4.0 - 5.0 years

6 - 7 Lacs

hyderabad

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About the Role: We are looking for a driven and detail-oriented Tele Sales Trainer & Call Auditor to lead the development of our telesales team through effective training and ongoing call quality monitoring. This dual-role position requires strong communication and sales skills along with the ability to evaluate sales calls and ensure adherence to scripts, compliance, and quality standards. Key Responsibilities: Training Responsibilities: Design and deliver tele sales training programs (sales techniques, product knowledge, objection handling, soft skills, etc.). Conduct new hire onboarding, refresher training, and skill enhancement workshops. Organize role-plays, mock calls, and live coaching sessions to improve performance. Develop and update training content, scripts, and learning materials. Track training effectiveness and provide performance reports to leadership. Call Auditing Responsibilities: Monitor and audit outbound/inbound sales calls to evaluate adherence to scripts, sales process, tone, and compliance standards. Identify gaps in communication, product knowledge, or soft skills and address them through coaching or training. Prepare regular call audit reports, highlight areas for improvement, and recommend action plans. Work with team leaders and QA to align on quality standards and sales targets. Share feedback with individual agents to continuously improve call quality and sales effectiveness. Required Skills & Qualifications: Bachelors degree in Business, Sales, Communications, or related field. 4+ years of experience in telesales, sales training, or call quality monitoring. Strong understanding of telesales KPIs, customer lifecycle, and quality assurance metrics. Experience with CRM systems, call center tools, and call recording platforms. Excellent verbal and written communication skills. Strong analytical and observation skills. Ability to give constructive feedback in a positive and motivating manner. Preferred Skills: Experience in industries like real estate, insurance, BPO, or EdTech (if applicable). Familiarity with call calibration, call scoring sheets, and coaching frameworks. Knowledge of sales compliance norms and customer data handling policies. Why Join Us? Opportunity to play a key role in improving both sales outcomes and customer experience. Fast-paced environment with a focus on growth and learning. Collaborative team and leadership support. Competitive salary and performance-based rewards.

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5.0 - 10.0 years

6 - 13 Lacs

noida

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About Info Edge InfoEdge's mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU - Job Hai Job Hai is new venture by Info Edge. Info Edge is successfully running businesses like Naukri.com, Jeevansathi.com, 99 acres.com etc. Job Hai portal focused on Blue and grey collar hiring. Job Hai is serving jobs for Sales/ Business Development, Marketing, Field Sales, Back Office, Customer Support, Housekeeping, Warehouse etc. Job Hai is in 7 metro cities, Mumbai, Delhi, Noida, Gurgaon, Ghaziabad, Faridabad, Greater Noida. The Group Manager will be responsible for overseeing and driving excellence across three critical functions Customer Experience (CX), Fraud Control, and Sales Audit . Key Responsibilities Lead 3 Team Leaders (CX, Fraud, Sales Audit) and their respective teams. Define and monitor KPIs for each vertical aligned to business goals. Mentor and upskill Team Leaders to strengthen managerial bandwidth. 2. Customer Experience (CX) Management Ensure timely and effective handling of recruiter/client queries, complaints, and escalations. Drive VOC (Voice of Customer) initiatives to capture feedback and improve service quality. Monitor TAT, resolution quality, and CSAT/NPS scores. Implement process improvements to enhance recruiter experience. 3. Fraud Control & Compliance Oversee fraud detection, prevention, and redressal mechanisms. Ensure robust monitoring of suspicious activities Maintain governance through regular audits, blacklisting SOPs, and maker-checker validations. 4. Sales Audit & Quality Assurance Supervise the auditing of sales calls and processes to ensure compliance with pitch guidelines. Track and report defect rates, audit accuracy, and adherence to sales quality benchmarks. 5. Performance Monitoring & Reporting Review daily/weekly/monthly dashboards across all three functions. Analyze trends, highlight risks, and present actionable insights to senior leadership. Establish governance cadence through structured review mechanisms (daily huddles, WBRs, MBRs). 6. Strategic Initiatives & Cross-Functional Collaboration Act as a bridge between Operations, Sales, Product, and Compliance teams. Drive automation and digitization initiatives across CX, Fraud, and Audit processes. Qualifications & Skills Graduate/Postgraduate with 8–10 years of experience in Operations/Customer Experience/Fraud Control/Sales Quality. Proven experience in managing multiple teams/functions simultaneously. Expertise in governance, compliance, and process improvement. Strong problem-solving, decision-making, and conflict management skills.

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5.0 - 9.0 years

0 Lacs

agra, uttar pradesh

On-site

As a Business Development and Sales Operations professional in the jewellery industry, you will be responsible for creating and executing business plans on a yearly, quarterly, and monthly basis. Your role will involve managing distribution channels, ensuring smooth operations, tracking primary and secondary sales, and generating revenue from sales. Key aspects of your role will include managing key accounts, focusing on retaining a percentage of key accounts and driving revenue growth from these accounts. You will also be tasked with brand and customer relationship management, measuring customer satisfaction ratings, and increasing brand recognition. In terms of project and team management, you will be expected to ensure projects are completed on time and monitor the output per team member. Additionally, you will play a critical role in new product and market launches, monitoring the time taken to launch new products and reaching target markets effectively. Your responsibilities will also include market revivals with volume and value targets, brand enlistment with retail and e-commerce platforms, managing high-value high-margin SKU contributions, and conducting sales audits. Furthermore, you will be involved in market and sales potential mapping, commercial transactions accountability, coaching and training employees, and conducting periodic reviews of the sales team to enhance performance. Timely achievement of business goals, effective communication with channel members, and strategic management to identify new sales opportunities will be crucial aspects of your role. This position requires a Bachelor's degree and at least 5 years of experience in sales. The role is full-time and permanent, with benefits including provident fund, day shifts, and performance bonuses. Your work location will be in-person. If you are passionate about driving sales growth, managing key accounts, launching new products, and improving team performance, this role offers a dynamic and challenging opportunity to make a significant impact in the jewellery industry.,

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0.0 - 2.0 years

2 - 3 Lacs

ahmedabad, jaipur, vadodara

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Role & responsibilities Job Title: Sales Auditor (Any BBA/MBA Fresher OR Experienced) Location: Various locations (requires travel) Department: Consumer Insights & Analytics Job Summary: We are seeking an enthusiastic and driven MBA fresher to join our team as a Sales Auditor. This role involves working closely with the sales team to audit and analyze sales processes, identify gaps, and provide insights for improving efficiency. The ideal candidate will have a passion for learning, a willingness to travel extensively, and the ability to work collaboratively in a dynamic sales environment. Key Responsibilities: Conduct sales audits in various territories to evaluate sales performance and processes. Collaborate with the sales team to understand and document sales workflows. Identify inconsistencies or inefficiencies in sales operations and report findings. Analyze sales data to assess compliance with company policies and objectives. Provide actionable insights and recommendations for process improvements. Ensure that the sales team adheres to the company's standards and goals. Prepare detailed audit reports and present findings to senior management. Assist in developing strategies for optimizing sales operations. Requirements Any BBA/MBA Graduates Fresher OR Experienced. Strong analytical and problem-solving skills. Excellent communication and interpersonal abilities. Zeal for travel and working in the field with sales teams. Ability to work independently and manage multiple tasks efficiently. Proficiency in MS Office (Excel, PowerPoint, Word). Eagerness to learn and grow within the organization. Preferred Skills: Prior internship or project experience in sales or auditing is a plus. Basic understanding of sales processes and key performance metrics. What We Offer: Hands-on experience working with a dynamic sales team. Exposure to real-world sales challenges and problem-solving. Opportunity to travel and gain field experience. A supportive work environment with career growth opportunities. Required Skills: BBA/MBA Good Communication Skills We are seeking an enthusiastic and driven MBA fresher Ready to Travel Benefits - Salary+Pf+Bonus+Gratuity+Medical Insurance. About Company- HEPL ( Hema's Enterprises Pvt Ltd is a group company of CavinKare and we are providing a complete operation support to CavinKare (CavinKare which is a 40 year old FMCG Organization found in year 1983 Head Office is in Chennai they are the manufacturer of Personal Care, Food & Professional Care products like Chik Shampoo, Indica Hair colour, Nyle Hair Oil, Cavins Milkshake,Spinz Deo etc.) Preferred candidate profile Any BBA/MBA Fresher OR Experienced. Good in MS Excel. Good Communication Skills. Immediate Joiner. Ready to Travel Interested candidates please share a updated copy of your resume along with the details Current location to Priyanka.s@stancosolutions.com OR Whats App CV to 8979971462 Do NOT Call (Note Only candidates mentioning the details will be contacted by the HR).

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7.0 - 12.0 years

9 - 14 Lacs

bengaluru

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SAP IS Retail Consultant at N Consulting Ltd | Jobs at N Consulting Ltd Experience: 7-12 years Location: PAN India Notice Period: Immediate to 30 Days Job Description: Consultant- DTC works with Retail business partners within a global SAP program to align SAP CAR and Retail solutions with business needs. Will primarily support the business processes associated with the integration between a core merchandising solution (SAP S4 Fashion) and store POS systems. Specifically, the business processes associated with collection of multichannel POS data through CAR into SAP S4; Retail price and markdown management; and Sales Audit. Demonstrates an in-depth knowledge of this business area to identify, analyze and resolve problems on an ongoing basis. Serves as a project team member. Directly interfaces with business leadership (Directors/Sr. Directors) to clarify business needs, priorities, and strategies possibly with consultant s support. Will have the opportunity to work within the most updated SAP cloud technology, build upon your SAP Retail / CAR knowledge and gain significant experience in the technological ecosystem of a mature SAP environment. EXPERIENCE: 7-10 years of experience designing and implementing SAP Customer Activity Repository (CAR) for the capture and processing of POS data into SAP Retail, AFS or S4 Fashion. Mandatory to have experience on CAR + FMS (Fashion Industry). Experience in designing and implementing solutions for the management of retail price data and the transmission to POS systems. Experience with design, development and deployment of business processes associated with POS data management, sales audit. Must have an understanding on how POS data (sales, inventory, receipts, tenders, financial transactions) are processed within the SAP ERP solution At least 1 or 2 full cycle experience of ERP Transformation programs. Ability to work both independently and in a team-oriented, collaborative environment is essential Must be able to learn, understand, and apply new technologies to solving business problems. Must be able to meet deadlines of a dynamic, growing business. Should be strong team player who can build relationships across functions to mediate and resolve problems Ability to work with senior business partners to capture detailed requirements and deliver innovative solutions. Understanding of technical components required to support business processes, including integration effort within different functional tracks. Good knowledge of associated S4/Hana FIORI Tiles, Launch Pad, Transactional apps, Personas.. KEY RESPONSIBILITIES : 80% - Design, build / configure and test 10% Business Relationship Management: Partner with key Executive and Director level leaders. 10% Incident and Request escalation. EDUCATION: Bachelor/Master s degree in Computer Science or commensurate experience. SKILLS: Strong knowledge of SAP CAR and integration with SAP Retail / AFS / S4 Fashion Experience in retail price management within SAP Retail and publishing to POS systems Must be a team player, must be able to work with colleagues globally in a diverse environment, with good upward and downward management skills. Strong IT skills general computing and office software skills.

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7.0 - 12.0 years

9 - 14 Lacs

bengaluru

Work from Office

Experience: 7-12 years Location: PAN India Notice Period: Immediate to 30 Days Job Description: Consultant- DTC works with Retail business partners within a global SAP program to align SAP CAR and Retail solutions with business needs. Will primarily support the business processes associated with the integration between a core merchandising solution (SAP S4 Fashion) and store POS systems. Specifically, the business processes associated with collection of multichannel POS data through CAR into SAP S4; Retail price and markdown management; and Sales Audit. Demonstrates an in-depth knowledge of this business area to identify, analyze and resolve problems on an ongoing basis. Serves as a project team member. Directly interfaces with business leadership (Directors/Sr. Directors) to clarify business needs, priorities, and strategies possibly with consultant s support. Will have the opportunity to work within the most updated SAP cloud technology, build upon your SAP Retail / CAR knowledge and gain significant experience in the technological ecosystem of a mature SAP environment. EXPERIENCE: 7-10 years of experience designing and implementing SAP Customer Activity Repository (CAR) for the capture and processing of POS data into SAP Retail, AFS or S4 Fashion. Mandatory to have experience on CAR + FMS (Fashion Industry). Experience in designing and implementing solutions for the management of retail price data and the transmission to POS systems. Experience with design, development and deployment of business processes associated with POS data management, sales audit. Must have an understanding on how POS data (sales, inventory, receipts, tenders, financial transactions) are processed within the SAP ERP solution At least 1 or 2 full cycle experience of ERP Transformation programs. Ability to work both independently and in a team-oriented, collaborative environment is essential Must be able to learn, understand, and apply new technologies to solving business problems. Must be able to meet deadlines of a dynamic, growing business. Should be strong team player who can build relationships across functions to mediate and resolve problems Ability to work with senior business partners to capture detailed requirements and deliver innovative solutions. Understanding of technical components required to support business processes, including integration effort within different functional tracks. Good knowledge of associated S4/Hana FIORI Tiles, Launch Pad, Transactional apps, Personas.. KEY RESPONSIBILITIES : 80% - Design, build / configure and test 10% Business Relationship Management: Partner with key Executive and Director level leaders. 10% Incident and Request escalation. EDUCATION: Bachelor/Master s degree in Computer Science or commensurate experience. SKILLS: Strong knowledge of SAP CAR and integration with SAP Retail / AFS / S4 Fashion Experience in retail price management within SAP Retail and publishing to POS systems Must be a team player, must be able to work with colleagues globally in a diverse environment, with good upward and downward management skills. Strong IT skills general computing and office software skills. Strong oral and written communication skills.

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2.0 - 6.0 years

0 Lacs

karnataka

On-site

As a Quality Analyst for the Sales Team, you will play a crucial role in ensuring high standards of performance and customer satisfaction. Your responsibilities will include monitoring and evaluating interactions between sales representatives and customers, conducting quality audits, tracking key performance indicators, and implementing process improvements. You will collaborate with cross-functional teams, provide feedback and coaching to sales reps, and gather customer feedback to drive continuous improvement. Key Responsibilities - Monitor sales calls, emails, and chat interactions to ensure adherence to company standards and customer satisfaction. - Conduct quality audits of sales processes and CRM records, track KPIs, and prepare reports on quality trends. - Identify issues and inefficiencies, collaborate with teams to implement corrective actions and process improvements. - Provide coaching and feedback to sales team members, assist in training programs, and gather customer feedback for improvements. - Work closely with Sales, Marketing, Customer Success, Product, and Operations teams to align on quality standards and goals. - Ensure compliance with regulatory requirements and maintain documentation of quality processes and improvement initiatives. Preferred Qualifications - Experience working with sales teams in fast-paced environments. - Familiarity with sales enablement tools and techniques. - Certification in Quality Assurance or Six Sigma methodology is a plus. - Experience in process optimization and continuous improvement. Key Competencies - Attention to detail in evaluating sales interactions. - Strong communication skills for providing feedback and delivering reports. - Analytical thinking to interpret sales data and identify areas for improvement. - Problem-solving skills to proactively address issues and implement solutions. - Team collaboration to work effectively with cross-functional teams. Why Join Us - Impactful Role: Shape the performance and success of the sales team for customer satisfaction and business growth. - Career Development: Gain exposure to a dynamic sales environment with opportunities for professional growth. - Collaborative Culture: Work in a supportive, team-oriented atmosphere where your input is valued. If you are passionate about quality assurance and eager to make a direct impact on the success of our sales team, we invite you to apply for this exciting opportunity.,

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6.0 - 11.0 years

8 - 13 Lacs

bengaluru

Work from Office

JOB DESCRIPTION Calling all originals: At Levi Strauss & Co., you can be yourself and be part of something bigger. We re a company of people who like to forge our own path and leave the world better than we found it. Who believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit and your future. Summary of the role: Sr. Business Analyst will work with Retail partners within a global SAP programme to align SAP CAR and Retail solutions with our needs. Will support the business processes associated with the integration between a core merchandising solution (SAP S4 Fashion) and store POS systems. Specifically, the business processes associated with collection of multichannel POS data through CAR into SAP S4; Retail price and markdown management; and Sales Audit. Demonstrate an in-depth knowledge of this industry to identify, analyze and resolve problems on an ongoing basis. Be a project team member. Directly partner with business leadership (Directors/Sr. Directors) to clarify our needs and priorities with consultants support. Will work within the most updated SAP cloud technology, build upon your SAP Retail / CAR knowledge and gain experience in the technological ecosystem of a mature SAP environment. About the role: 75% Design/ configure and test 15% - Requirements analysis and design 10% Incident and Request resolution/escalation About you: 6+ years of experience designing and implementing SAP Customer Activity Repository (CAR) for the capture and processing of POS data into SAP Retail, AFS or S4 Fashion. Experience designing and implementing solutions for managing retail price data and the transmission to POS systems. Experience with design and deployment of business processes associated with POS data management, sales audit. Must have an understanding on how POS data (sales, inventory, receipts, tenders and financial transactions) are processed within the SAP ERP solution At least 1 or 2 full cycle experience of ERP Transformation programmes. Meet deadlines of a dynamic, growing business. Team player who can partner across departments to mediate and resolve issues. Work with senior partners to capture detailed requirements and provide solutions. Understanding of technical components required to support business processes, including integration effort within different functional tracks. Knowledge of associated S4/Hana FIORI Tiles, Launch Pad, Transactional apps, Personas. Benefits: We put a lot of thought into our programs to provide you with a benefits package that matters. Whether it is for medical care, taking time off, improving your health or planning for retirement, weve got you covered. Heres a small snapshot: Complimentary preventive health check-up for you & your spouse OPD coverage Best in class leave plan including paternity & family care leaves Counselling sessions to prioritize mental well-being Exclusive discount vouchers on Levi s products We are an Equal Opportunity Employer committed to empowering individuals from all walks of life to achieve their professional goals with us, regardless of race, religion, gender, gender identity, pregnancy, disability, sexual orientation, age, national origin, citizenship status, or genetic information. We actively seek and encourage applications from diverse candidates, including those with disabilities, and offer accommodations throughout the selection process upon request. To ensure that our products and culture continue to incorporate everyones perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. LOCATION Bengaluru, India FULL TIME/PART TIME Full time Current LS&Co Employees, apply via your Workday account.

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2.0 - 7.0 years

3 - 5 Lacs

gurugram

Work from Office

[Australian Process/Immediate Joiners with excellent English Communication Skills Preferred] Job Title: Quality Analyst cum Trainer Location: Sector 48, Gurugram Department: Sales Process Reports To: Operations Manager Employment Type: Full-Time Job Summary: We are seeking a detail-oriented and proactive Quality Analyst cum Trainer to join our team. The ideal candidate will be responsible for evaluating team performance, identifying quality issues, and delivering effective training sessions to improve productivity and ensure compliance with company standards. This dual role requires strong analytical skills, excellent communication, and a passion for continuous improvement. Key Responsibilities: Quality Assurance (QA): Monitor and evaluate daily interactions of calls for adherence to quality standards. Analyze performance data and identify trends, gaps, and areas for improvement. Create and maintain QA reports, scorecards, and dashboards. Provide regular feedback and coaching to team members to enhance quality performance. Assist in developing and updating quality checklists and SOPs. Collaborate with Sales Leads and Managers to address quality concerns and drive improvements. Training: Develop and deliver onboarding and refresher training programs for new and existing employees. Conduct training needs analysis using performance data and feedback. Create training content, manuals, and e-learning modules tailored to business requirements. Maintain training records, assessments, and feedback forms. Evaluate training effectiveness and implement improvements. Coordinate cross-functional training sessions and workshops. Qualifications & Skills: Bachelors degree in any discipline. 2+ years of experience in a Quality Analyst or Trainer role (preferably both). Excellent English communication and presentation skills as its an Australian Process. Strong analytical and problem-solving skills. Proficiency in MS Office and QA tools (e.g., CRM systems, LMS, QA software). Ability to manage multiple priorities and work in a fast-paced environment. High attention to detail and commitment to continuous improvement. Preferred: Experience in [Industry: e.g., BPO, Customer Service, Healthcare]. Certification in Quality Assurance or Training (e.g., Six Sigma, TTT, or equivalent). Salary: As per industry standards Shift Timing: Shift Timings is from 06:00 AM to 03:30 PM IST, as we operate within the Australian International Process. Office Location: Our office is located at Gurugram, Sector 48. Transportation Services: Please note that we do not provide any transportation services such as cab facilities, nor do we offer any reimbursement for transportation expenses. Company Website: For more information about our company, please visit veye.com.au Note :- Please share your resume to WhatsApp +91 892-941-7366 / +91 892-940-5554

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1.0 - 3.0 years

2 - 4 Lacs

chennai

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Looking for Audit Assistant (Internal Audit) for leading manufacturing company in chennai (Mylapore )location. Interested candidates may share updated resume to this whatsapp number: 6381343150 or email : renuga.d@prometoconsulting.com Job Title: Audit Assistant Education: B.Com or M.Com Years of exp: 1+ years CTC - upto 3.50 - 4.50 Lakhs This position involves travel 15 - 20 days in a month *Interested candidates may share updated resume to this whatsapp number: 6381343150 or email : renuga.d@prometoconsulting.com

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20.0 - 22.0 years

20 - 22 Lacs

chennai

Work from Office

Designation: GM-Sales Audit Qualification: MBA(Marketing) Experience: 20+yrs Work Location: Chennai Should have experience in Sales Audit, Sales Advisory, Field Sales IF YOU ARE INTERESTED TO APPLY FOR THIS JOB SHARE YOUR RESUME TO careers@leadhr.net Contact No: 99406 32343

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1.0 - 3.0 years

3 - 4 Lacs

gurugram

Work from Office

Position: Quality Analyst We are looking for an innovative and experienced Quality Analyst to join our team. The Quality Analyst is responsible for conducting call quality checks and execution of plans as per programme standards. The successful candidate will work closely with the sales team and management to understand call parameters based on requirements, recommend and implement changes to help grow the team and revenue for the organization. Quality Analyst Responsibilities: Audit pre-recorded calls along with cross-checking the end-to-end details based on parameters. Analyze the quality process and procedure to ensure it meets customer requirements. Ensuring that the agents follow guidelines to meet high call quality standards. Train and perform quality checks on mock calls for freshers to improve performance. Providing periodic feedback to advisors and to their reporting manager for the scope of improvement. To identify gaps and rectify them by sharing feedback and conducting refresher sessions with agents to improve the quality of calls. Closely monitoring quality parameters as per needs and sharing ideas to improve quality standards. Quality Analyst Requirements: Bachelors degree. Minimum 2 years of experience in Edtech sales or in Quality Auditing. Detail-oriented, solution-driven, growth-minded and results-oriented This position is 5.5 days working. 2 Saturday are off

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2.0 - 7.0 years

3 - 5 Lacs

Kolkata

Work from Office

Role & responsibilities Lead Audit Engagements: Lead and execute complex internal audit engagements in accordance with the annual audit plan and professional auditing standards (e.g., IIA standards), ensuring timely completion and high-quality deliverables. Risk and Control Assessment: Rigorously review and evaluate financial, operational, and compliance processes, identifying critical risks and assessing the design and operating effectiveness of internal controls across various business units. Procure-to-Pay (P2P) Process Review: Oversee and conduct in-depth reviews of end-to-end Procure-to-Pay (P2P) processes, including purchase requisitions, orders, goods receipt notes (GRNs), and vendor payments, identifying control gaps and areas for optimization. Audit Recommendation Follow-up: Drive the follow-up process on audit recommendations, actively engaging with stakeholders to ensure timely and effective implementation of corrective actions and process enhancements. Statutory Compliance Review: Ensure comprehensive review of adherence to statutory and regulatory requirements, including Goods and Services Tax (GST) and Tax Deducted at Source (TDS), proactively identifying potential compliance gaps and proposing remedial actions. Documentation and Reporting: Maintain meticulous and comprehensive audit documentation and working papers, ensuring compliance with internal and external audit standards and best practices. Prepare detailed audit reports and present findings and actionable recommendations to senior management and relevant stakeholders. External Audit Support: Act as a primary point of contact and provide comprehensive support to external auditors, facilitating their reviews with accurate and timely documentation and information. Advanced Risk Assessment: Lead and conduct advanced risk assessments of key business processes and controls, contributing significantly to the development of the annual audit plan and identifying emerging risks. Tax Compliance & Exposure: Proactively assess compliance with applicable tax laws, identifying and evaluating potential areas of exposure or risk, and recommending robust strategies for mitigation. Brand Performance Control Evaluation: Evaluate the effectiveness of internal controls related to brand performance tracking and reporting against established criteria, ensuring data integrity and reliable insights. Strategic Collaboration & Feedback: Collaborate strategically and proactively with business units to gain a deep understanding of their processes, providing expert, constructive feedback and actionable recommendations for process improvement and control enhancement. Methodology Enhancement: Contribute to the continuous improvement of the internal audit methodology, tools, and processes, driving efficiency and effectiveness within the department. Mentorship and Guidance: Mentor and guide junior audit staff, fostering their professional development and ensuring adherence to audit standards and best practices. Continuous Learning: Stay abreast of industry best practices, regulatory changes, and emerging risks relevant to internal audit and the organization's operations. Technical Skills: Strong understanding of internal control frameworks (e.g., COSO). Proficiency in auditing principles, practices, and standards. In-depth knowledge of financial processes, operational controls, and compliance requirements. Experience with ERP systems (e.g., SAP, Oracle, Microsoft Dynamics) and data analytics tools is highly desirable. Solid understanding of GST, TDS, and other relevant statutory requirements.

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4.0 - 8.0 years

20 - 25 Lacs

Gurugram

Work from Office

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at Job Function: MedTech Sales Job Sub Function: Clinical Sales Surgeons (Commission) Job Category: Professional All Job Posting Locations: Gurgaon, Haryana, India Job Description: Completes more complex tasks for Clinical Sales - Hospital/Hospital Systems, and follows processes to ensure accuracy, timeliness, and quality of deliverables.Implements objective-driven clinical sales training program inclusive of strategy, process, and collateral.Updates sales audit database by entering, verifying, and securing data.Leverages strategic partnerships for customer acquisition and reviews customer demands and feedback.Responds to customer needs and complaints regarding products and services, and escalates unusual cases to manager.Helps track information resulting from clinical, procedural, and technical discussions for reference.Demonstrates Johnson & Johnson s Leadership Imperatives and Credo.Job is eligible for sales incentive / sales commissions.

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5.0 - 10.0 years

0 - 0 Lacs

bangalore, pune, mumbai city

On-site

Job Title : SAP CAR Consultant Experience : 4+ Years Location : Mumbai / Pune / Bangalore Employment Type : Full-Time / Permanent Job Summary : We are seeking a skilled and experienced SAP Customer Activity Repository (CAR) Consultant to join our dynamic team. The ideal candidate will have hands-on experience in SAP CAR modules such as POSDTA , Sales Audit , and Unified Demand Forecast (UDF) , with a strong understanding of retail business processes and SAP Retail integration . Key Responsibilities : Implement and support SAP CAR solutions, especially Sales Audit and POS Data Transfer & Audit (POSDTA) . Collaborate with business stakeholders to gather requirements and translate them into functional and technical specifications. Configure and customize SAP CAR components to meet business needs. Integrate SAP CAR with SAP ECC/S4 HANA , POS systems , and SAP BW . Perform data validation, reconciliation, and audit of POS transactions. Support testing, training, and go-live activities. Troubleshoot and resolve issues related to CAR data flows and performance. Required Skills : Minimum 4 years of experience in SAP CAR implementation/support. Strong knowledge of POSDTA , Sales Audit , and CAR Analytics . Experience with SAP HANA , SAP Retail , and SAP SD/MM integration. Familiarity with data modeling , HANA views , and SLT/ETL tools . Good understanding of retail business processes and store operations . Preferred Qualifications : Exposure to SAP Fiori and SAP Analytics Cloud (SAC) . SAP Certification in CAR or Retail modules is a plus. Work Location : Openings available in Mumbai , Pune , and Bangalore . Hybrid or onsite options based on project requirements.

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2.0 - 5.0 years

3 - 5 Lacs

Bengaluru

Work from Office

Key Responsibilities: Review and manage the daily meeting pipeline and ensure all client meetings are assigned to the correct Outside Sales (OS) representatives. Monitor schedules and workloads to balance meeting distribution among OS team members. Coordinate with the city and operations teams to resolve scheduling conflicts or discrepancies promptly. Track meeting outcomes and maintain accurate records of scheduled, completed, and rescheduled meetings. Provide daily and weekly reports on meeting assignments, attendance, and performance metrics. Communicate changes, feedback, or scheduling issues to the relevant team members in a timely manner. Continuously optimize scheduling processes to improve OS team efficiency and client coverage. Ensure compliance with internal policies regarding scheduling, client communication, and data entry. Requirements: Previous experience in scheduling, sales coordination, or administrative support (preferably in a field sales or operations environment). Strong organizational and time-management skills with the ability to multitask effectively. Proficiency in scheduling and CRM tools (e.g., Salesforce, HubSpot, Google Calendar, MS Outlook). Excellent communication skills to coordinate with multiple teams and stakeholders. Analytical mindset with attention to detail and a proactive approach to problem-solving. Ability to work in a fast-paced environment and manage tight deadlines.

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2.0 - 5.0 years

2 - 5 Lacs

Noida

Work from Office

Walkin Drive For Sales Auditor- InfoEdge-Job Hai Date : 21st July (Friday) Timings: 9.30 am - 4.00 pm Venue: : ETT 9th Floor Sector 132 Noida. About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU: Job Hai Job Hai is InfoEdge's latest endeavor to create a Digital Ecosystem and Simplify Hiring for Blue Collar Job Seekers and the SMEs & Enterprises who hire them. Our vision is to make Jobs accessible to every Blue Collar worker in a Hyperlocal, Fraud-free environment and help Employers connect with relevant candidates for all grassroot level jobs quickly and seamlessly. Title : Senior executive, Sales Auditor Desired Experience : 2-5 years Required Educational Qualification : Graduate in any field Job Description Listen to and analyze recorded or live sales calls. Evaluate calls based on predefined quality metrics, including adherence to scripts, product knowledge, customer engagement, and closing techniques. Track and report on individual and team performance metrics, identifying trends and areas for improvement. Provide weekly, monthly, and quarterly reports on call quality and key performance indicators. Conduct regular feedback sessions with sales representatives, offering constructive insights and actionable improvement tips. Assist in developing and enhancing call scripts, quality checklists, and sales playbooks. Partner with team leaders (TL) in leading team meetings for metrics improvement Participate in strategic projects for the campaign/line of business (LOB) Identify and escalate any potential quality issues per defined process Suggest process/system improvements based on common customer concerns Accomplish other responsibilities assigned by management Ensure all sales calls adhere to company standards, regulatory requirements, and legal guidelines. Drive quality initiatives, contests, and campaigns for the assigned span Work closely with the training department to align quality findings with training programs and sales development initiatives.

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1.0 - 3.0 years

3 - 5 Lacs

Noida

Work from Office

JOB DESCRIPTION 1) Conducting thorough audits of all company expenses to ensure accuracy and compliance with policies. 2) Reviewing fixed costs such as salaries, rent, and insurance to verify their accuracy and appropriateness. 3) Assessing variable costs, including purchases of raw materials and operational expenses, ensuring that they are processed correctly and factually accurate. 4) Auditing all SAP entries related to relevant departments to ensure proper recording and adherence to internal controls. 5) Identifying cost-effective solutions and recommending them to the relevant departments to enhance financial efficiency. 6) Preparing detailed periodic audit reports for all departments, summarizing findings and providing actionable insights. 7) Assisting with the end-of-month financial closure process and reconciling the General Ledger to ensure accuracy and completeness. 8) Preparing comprehensive reports and recording cost information to effectively manage and control expenditures. 9) Auditing manufacturing costs to ensure they are accurately recorded and justified. 10) Reviewing and verifying costs associated with raw materials and other supplies to ensure proper financial management. 11) Suggesting policy changes that could improve overall company operations and financial performance. 12) Providing expert guidance during the audit process to ensure compliance and address any issues that arise. 13) Reviewing and auditing tour bills and local conveyance expenses to ensure they are legitimate and within policy guidelines. 14) Preparing and presenting monthly reports related to tour bills and local conveyance expenses. 15) Updating tour claims in the system ledger to maintain accurate and up-to-date records. 16) Maintaining detailed records of tour claims in Excel to ensure proper tracking and reporting. 17) Verifying and checking payment clearance files to ensure all payments are processed correctly. 18) Auditing monthly Management Information System (MIS) reports to ensure accuracy and compliance with reporting standards. 19)Auditing the monthly filing of GST returns and producing reports for management to ensure timely and accurate tax compliance. 20)Conducting quarterly audits of the trial balance and producing detailed reports for management review. JOB SPECIFICATIONS 1) Bachelors degree in Finance, Accounting, or a related field is preferred. 2) Proven experience in purchase auditing to identify discrepancies and improve processes. 3) Experience with ERP software, preferably SAP Business One, for purchase order processing and auditing. 4) Effective communication skills, both written and verbal. For more information visit our company website: https://tak-technologies.com/

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9.0 - 14.0 years

12 - 18 Lacs

Hyderabad

Work from Office

Position: Quality Manager Budget: Up to 17.5 LPA Experience: Minimum 2 years on paper experience required as Manager, International BPO experience required, Sales experience will be add on

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9.0 - 13.0 years

30 - 35 Lacs

Ahmedabad

Work from Office

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at Job Function: MedTech Sales Job Sub Function: Clinical Sales - Hospital/Hospital Systems (Commission) Job Category: Professional All Job Posting Locations: Ahmedabad, Gujarat, India Job Description: Completes more complex tasks for Clinical Sales - Surgeons, and follows processes to ensure accuracy, timeliness, and quality of deliverables. Assists with the development of Clinical Sales - Surgeons area implementation plans, activities, and next steps required to close key opportunities. Implements objective-driven clinical sales training program inclusive of strategy, process, and collateral. Updates sales audit database by entering, verifying, and securing data. Leverages strategic partnerships for customer acquisition and reviews customer demands and feedback. Responds to customer needs and complaints regarding products and services, and escalates unusual cases to manager. Helps track information resulting from clinical, procedural, and technical discussions for reference. Demonstrates Johnson & Johnson s Leadership Imperatives and Credo. Job is eligible for sales incentive / sales commissions. Location - Ahmedabad

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4.0 - 9.0 years

7 - 10 Lacs

Gurugram

Work from Office

Responsibilities Team management and closely working with internal control, Risk team and product team of the bank. Regulatory reporting of Business correspondents and related KPIs. Ensuring compliance with regulations, tracking frauds and anomalies by monitoring of sales data, analyzing performance data, identifying areas for improvement, and collaborating with sales teams to enhance efficiency and effectiveness. The role often requires strong analytical, communication, and organizational skills to maintain accurate records and facilitate informed decision-making within the bank's sales operations. Supporting in sales Audits and closure of audit observations. Checking the accuracy of Data and timely submission of RBI Reports and SLBC related reports to ales team. Encourage adherence to policies, rules, regulations, and laws. Helping risk team in investigations and timely closure of all fraud related transactions such as chargebacks, Pre-arbitration and Arbitration cases with the help of sales team. Close coordination with product team and give valuable suggestions on processes and automation. Skills Good Communication skills both written and verbal Good in interpersonal skills Should be very comfortable with handling lots of data & numbers Should have good working knowledge of using Excel and Access Ability to manage and coordinate multiple assignments simultaneously in a deadline-driven, fast-paced environment required Good analytical and quantitative skills and the ability to see trends and patterns in data and translate data into decisions is required Excellent analytical skills with ability to problem solving Good in analytical skills Qualifications - Graduate Microsoft Excel/Access SQL Database, Access Automation Presentation Skills

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0.0 - 2.0 years

3 - 6 Lacs

Surat

Work from Office

We are looking for a qualified CA, Inter CA or M.Com graduate to support the Operations Team in areas such as cost control, process improvement, financial analysis, inventory management, and MIS reporting to ensure overall operational efficiency. Key Responsibilities: Ensure compliance with internal controls and audit requirements Conduct stock audits across locations Prepare and maintain operational MIS reports and dashboards Collaborate with cross-functional teams to improve cost structures and processes Support inventory planning and financial forecasting activities Requirements: CA or M.Com qualification, with 02 years of relevant experience Strong understanding of financial and operational functions Proficient in Excel and experience with ERP systems Excellent analytical skills and attention to detail Must be open to travel as part of operational and audit duties

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