Expectations from this role 1. Develop and maintain standard operating procedures and processes relevant to GCCs for finance, accounts and compliance functions. 2. To create, establish and maintain governance framework for compliance with contractual terms, develop minimum level of standards of communication to clients and adherence of specific needs to each client. 3. To bring standardization and automation in routine work. 4. Establish and maintain a strong review system for: Accounting of financial transactions in books of account based on Indian GAAP. Establish finance control on all financial transactions (payments, invoicing, collections, documentation) Month close process and record accounting entries and transactions as part of period close activities. Review of local regulatory financial reporting and tax requirements. Compliance to contractual arrangements, direct and indirect taxation, FEMA, FDI etc. Timely and accurate group reporting to the parent organization based on reporting and reconciliation submission calendar. 5. Establish, maintain and report service levels across various sub-processes of the finance function. 6. Ensures quality control over financial transactions, financial reporting, accuracy and integrity of the books of account and the financial information generated. 7. Understand and support the needs to GCC leadership team related to finance function and ensures delivery. 8. Focus and support to GCCs finance team on completion of Statutory, tax audit and tax filings along with finance leader. Expectations from the candidate 1. Self-starter with the ability to work and lead in a fast-paced, complex and challenging environment. 2. Ability to manage multiple priorities simultaneously, with focus on accuracy and adherence to deadlines. 3. Ability to think laterally and challenge the status quo. 4. Ability to manage and deliver value to stakeholders. 5. Excellent communication and interpersonal skills. 6. Big 4 experience for 2-4 years will be an added advantage. Experience required 1) Strong financial aptitude with 8+years of work experience having exposure to General Accounting, Finance control, taxation, reporting, budgeting, forecasting and other transactional Finance activities. 2) Working knowledge of local Indian financial reporting, tax and secretarial compliance requirements 3) Strong proficiency in Microsoft office suite (Word, PowerPoint, Excel) 4) Maturity/handling confidential information 5) The candidate would play a major role in completion of both statutory and tax audit in a timely manner with no audit observation of the GCC’s. 6) Exposure of preparation of deliverables for Leadership and Board meetings. 7) Possesses strong analytical skills. Educational Credentials CA with 8+yrs

Job Title: HR Operations Assistant Manager - HR operations Location: Hyderabad Company Overview: Join ANSR , a global leader in establishing and managing Global Capability Centers (GCCs). With over 90 GCCs launched across industries, ANSR offers unmatched expertise in building world-class teams and HR functions. Job Summary: We are looking for a dynamic and experienced HR Operations professional to manage end-to-end HR processes, ensure compliance with labor laws, and support employee engagement initiatives. The ideal candidate will bring strong HR generalist experience, excellent communication skills, and the ability to handle multiple responsibilities in a fast-paced environment. Key Responsibilities: Manage HR operations including onboarding, payroll, and benefits administration Ensure statutory compliance and labor law adherence Act as point of contact for employee queries and relations Maintain and manage HRMS and personnel records Collaborate with external vendors and internal teams Generate and analyze HR reports for management Desired Candidate Profile: 915 years of experience in HR Operations / Generalist roles Strong understanding of HR policies, payroll, and compliance Excellent communication, interpersonal, and problem-solving skills Graduate with MBA in HR or related field (preferred) High level of integrity and confidentiality Skills Required: HR Operations, Employee Relations, Payroll, Compliance, HRMS, Onboarding, HR Policies, MIS Reporting, Statutory Compliance, Vendor Management

About Smith & Howard: Founded over half a century ago, on the guiding vision of Jim Howard and Joe Smith, Smith + Howard has grown into a family of companies serving clients across the globe through our tax, accounting and advisory solutions. The company has been dedicated to empowering businesses and individuals to achieve their financial goals through their personal and responsive client service. Smith + Howard is proud to have helped countless entrepreneurs find success and build thriving businesses. At Smith + Howard’s integrated Indian hub in Bengaluru, Smith + Howard Advisory LLC, is focused on ushering in the next wave of innovation in the accounting industry. If you’re eager to work on challenging projects in the global audit, tax and accounting space, this is your chance to join a truly remarkable team. Job Title: Senior Accountant Location: Bangalore Reports To: Accounting Manager / Controller Job Type: Full-time Job Summary: We are seeking a detail-oriented and highly organized Senior Accountant to join our team, servicing clients in the education industry. The ideal candidate will be responsible for managing accounts payable, performing key controllership functions, and providing essential financial reporting. This position plays a critical role in ensuring the accuracy of financial data and compliance with internal policies and accounting principles. Key Responsibilities: Accounts Payable: Process accounts payable and expense management using approved software (BILL and Divvy). Ensure all transactions have supporting documentation attached in QuickBooks (QBS), BILL, and Divvy. Accounting and Reconciliations: Manage Accounts Receivable, including receipt of payments and recording deposits in QBS, utilizing multiple pay streams such as Raiser’s Edge, Square, and Homeroom. Reconcile all monthly bank, credit card, and loan payable account statements while managing all bank feed activity. Prepare schedules, maintain supporting documentation, and record month-end entries for: Investments / Liabilities (US Bank monthly, Alternative quarterly, Perpetual Trust, and Bonds) Fixed Assets/Construction in Progress (CIP) tracking Earned Revenue Pledge Receivables Reconcile FACTS and Raiser’s Edge data with QBS monthly. Prepare payroll entries. Track and reconcile Pledge Receivables monthly and review for collectability. Assist treasury management with approved money movements, including working capital transfers, endowment fund transfers, bond escrows, and ACH payments for CIP. Review and reconcile all other ad hoc balance sheet accounts annually, including allowances for doubtful accounts and discounts on pledge receivables. Reporting: Prepare and distribute monthly Budget vs. Actual Reports by department, including: Statement of Activity and Expense level detail for month-end Statement of Activity Year-to-Date Department records with actual transaction details by month for reference Annually, load the full budget by department by account into QBS. Maintain new asset roll-forward schedules throughout the year for each annual audit. Provide support and customized monthly reporting for Home & School, Green & White, and other parent / school programs. Deliver monthly financial reporting with commentary for the Business Office. Qualifications & Skills: B’Com, BBA or similar degree. CPA or CMA certification is a plus. Minimum of 8 years of experience in accounting with US clients. Experience with US school or college accounting a plus. Proficiency in QuickBooks (QBS), BILL, Divvy, and other relevant accounting software a plus. Exceptional attention to detail and accuracy. Ability to analyze financial data and provide strategic recommendations. Excellent organizational, problem-solving, and communication skills. Experience with multiple pay streams, reconciliations, and financial audits. Benefits : Transport Allowance: Convenient transportation options provided to and from the office Meals: Complimentary meals provided during working hours Shift Timings: 2:00 p.m. to 11:00 p.m. (5 days a week in the office, not a remote or hybrid position) Additional Perks: Opportunities for professional growth, skill development, and mentoring within a supportive and dynamic team. Show more Show less

About American Airlines: To Care for People on Life's Journey®. We have a relentless drive for innovation and excellence. Whether you're engaging with customers at the airport or advancing our IT infrastructure, every team member plays a vital role in shaping the future of travel. At American’s Tech Hubs, we tackle complex challenges and pioneer cutting-edge technologies that redefine the travel experience. Our vast network and diverse customer base offer unique opportunities for engineers to solve real-world problems on a grand scale. Join us and immerse yourself in a dynamic, tech-driven environment where your creativity and unique strengths are celebrated. Experience the excitement of being at the forefront of technological innovation, where every day brings new opportunities to make a meaningful impact. About Tech Hub in India: American’s Tech Hub in Hyderabad, India, is our newest location and home to team members who drive technical innovation and engineer unrivalled digital products to best serve American’s customers and team members. With U.S. tech hubs in Dallas-Fort Worth, Texas and Phoenix, Arizona, our new location in Hyderabad, India, positions American to deliver industry-leading technology solutions that create a world-class customer experience. SR MANAGER, TECH SERVICES INTRO: Are you ready to explore a world of possibilities, both at work and during your time off? Join our PSA [LK1] family, grow your expertise, and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop onboard! WHY YOU’LL LOVE THIS JOB: The role is part of the PSA Tech Ops Division of the PSA Tech Services Center. This role will lead a high-performing team in a dynamic environment, driving operational efficiency, safety, and compliance, while contributing to the success and growth of PSA's operations in India and the PSA Tech Services Center (TSC). WHAT YOU’LL DO: This list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Lead the PSA Tech Services team within the TSC, driving performance across key functions, including Engineering, Maintenance Programs, Configuration Control, Technical Publications, and Aircraft Records, to ensure alignment with organizational goals and operational excellence Strategically manage a team of approximately 40 direct reports within a matrix organization, fostering a culture of collaboration, accountability, and high performance, while ensuring alignment with the company’s vision and strategic objectives Champion innovation by proactively identifying and integrating emerging technologies and industry best practices that enhance operational efficiency, elevate the customer experience, and contribute to the long-term success of airline operations Establish and communicate clear priorities, allocating resources effectively to ensure safe, compliant, and reliable operations on the CRJ-700/900, while maintaining a focus on continuous improvement and regulatory adherence Collaborate across departments to harmonize operations with other functional groups, ensuring safety, airworthiness, regulatory compliance, operational reliability, and efficiency are consistently achieved across the organization Develop and oversee the management of the Tech Center's operational budget, ensuring effective resource utilization, cost optimization, and alignment with strategic financial goals Take on additional responsibilities as directed by Tech Services leadership, supporting broader initiatives and contributing to the success of the team and the organization ALL YOU’LL NEED FOR SUCCESS Minimum Qualifications – Education & Prior Job Experience: Bachelor's degree in business administration, engineering, etc. 5+ years of experience in a related field 2+ years of leadership experience FAA 121 Airline Operator and associate FARs or equivalent experience Preferred Qualifications – Education & Prior Job Experience: Master's degree in a relevant field 7+ years of experience in a related field Experience working in aviation or a similar industry Experience leading teams and managing multiple priorities Strong knowledge of regulatory requirements and industry standards Skills, Licenses, and Certifications: Strong knowledge of aviation regulations and industry standards Experience with aircraft maintenance and engineering Familiarity with PSA Tech Services processes and procedures Strong analytical and problem-solving skills Strong leadership and management skills Excellent communication and collaboration skills Ability to work in a fast-paced environment and adapt to changing priorities and deadlines LANGUAGE / COMMUNICATION SKILLS: Ability to effectively communicate both verbally and written with all levels within the organization Physical ability necessary to safely and successfully perform the essential functions of the position, with or without any legally required reasonable accommodations that do not pose an undue hardship. Note: If the Company has reason to question an employee’s physical ability to safely and/or successfully perform the position’s essential job functions, the HR team generally will engage in an interactive process to determine whether a reasonable accommodation is appropriate. HR (working with the operation) ordinarily first speaks with the team member directly and they mutually identify the physical demands of the job that are or may be impacted by the employee’s obvious or known condition. Then, if necessary, HR would request medical documentation from the team member’s treating physician or others to confirm the employee’s ability to perform those essential job functions safely and successfully. FEEL FREE TO BE YOURSELF AT AMERICAN: From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at PSA. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities, and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American. COMPETENCIES: Caring Collaboration Development Future Results Show more Show less

About American Airlines: To Care for People on Life's Journey®. We have a relentless drive for innovation and excellence. Whether you're engaging with customers at the airport or advancing our IT infrastructure, every team member plays a vital role in shaping the future of travel. At American’s Tech Hubs, we tackle complex challenges and pioneer cutting-edge technologies that redefine the travel experience. Our vast network and diverse customer base offer unique opportunities for engineers to solve real-world problems on a grand scale. Join us and immerse yourself in a dynamic, tech-driven environment where your creativity and unique strengths are celebrated. Experience the excitement of being at the forefront of technological innovation, where every day brings new opportunities to make a meaningful impact. About Tech Hub in India: American’s Tech Hub in Hyderabad, India, is our newest location and home to team members who drive technical innovation and engineer unrivalled digital products to best serve American’s customers and team members. With U.S. tech hubs in Dallas-Fort Worth, Texas and Phoenix, Arizona, our new location in Hyderabad, India, positions American to deliver industry-leading technology solutions that create a world-class customer experience. MANAGER, ENGINEERING INTRO: Are you ready to explore a world of possibilities, both at work and during your time off? Join our PSA family, grow your expertise, and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop onboard! WHY YOU’LL LOVE THIS JOB: The role is part of the PSA Tech Ops Division of the PSA Tech Services Center. This role will join a dynamic team focused on ensuring aircraft safety and reliability, while leading engineers and technicians to develop innovative solutions, drive operational efficiency, and ensure regulatory compliance in a fast-paced, growth-oriented environment. WHAT YOU’LL DO: This list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Directly supervise and manage the Fleet Engineering, Reliability Engineering, Component Engineering, Predictive Engineering, and Maintenance Program teams Develop and implement solutions and implementation plans, project justification, cost/benefit analysis, and overall management of project implementation for Service Bulletins issued by the OEM Oversee the development of a robust chronic process and perform routine plus ad-hoc reliability analysis as needed Develop and sustain an entire airline component engineering process and predictive engineering process on the CRJ-700/900 Optimize the CRJ-700/900 maintenance program to ensure PSA operates a Safe and Reliable operation Coordinate work with other operational groups to ensure safety, airworthiness, regulatory compliance, operational reliability, and operational efficiency Perform other duties as assigned by Tech Services leadership Must be willing and able to travel to the PSA Headquarters as needed ALL YOU’LL NEED FOR SUCCESS Minimum Qualifications – Education & Prior Job Experience: Bachelor's degree in a relevant field (e.g., Aerospace Engineering, Mechanical Engineering, Electrical Engineering) 5 years of experience in an engineering role, preferably in the aviation industry Prior leadership experience FAA 121 Airline Operator and associate FARs or equivalent experience Preferred Qualifications – Education & Prior Job Experience: Master's degree in a relevant field (e.g., Aerospace Engineering, Mechanical Engineering, Electrical Engineering) 7+ years of experience in an engineering role, preferably in the aviation industry Experience with aircraft maintenance and repair, preferably on the CRJ-700/900 Familiarity with regulatory requirements and industry standards (e.g., FAA, EASA, ICAO) Skills, Licenses, and Certifications: Strong knowledge of engineering principles and practices Experience with project management tools and methodologies Familiarity with data analysis and interpretation tools (e.g., Excel, Tableau) Strong communication and interpersonal skills Ability to work in a fast-paced environment with multiple priorities and deadlines LANGUAGE / COMMUNICATION SKILLS: Ability to effectively communicate both verbally and written with all levels within the organization Physical ability necessary to safely and successfully perform the essential functions of the position, with or without any legally required reasonable accommodations that do not pose an undue hardship. Note: If the Company has reason to question an employee’s physical ability to safely and/or successfully perform the position’s essential job functions, the HR team generally will engage in an interactive process to determine whether a reasonable accommodation is appropriate. HR (working with the operation) ordinarily first speaks with the team member directly and they mutually identify the physical demands of the job that are or may be impacted by the employee’s obvious or known condition. Then, if necessary, HR would request medical documentation from the team member’s treating physician or others to confirm the employee’s ability to perform those essential job functions safely and successfully. FEEL FREE TO BE YOURSELF AT AMERICAN: From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at PSA. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities, and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American. COMPETENCIES: Caring Collaboration Development Future Results Show more Show less

About American Airlines: To Care for People on Life's Journey®. We have a relentless drive for innovation and excellence. Whether you're engaging with customers at the airport or advancing our IT infrastructure, every team member plays a vital role in shaping the future of travel. At American’s Tech Hubs, we tackle complex challenges and pioneer cutting-edge technologies that redefine the travel experience. Our vast network and diverse customer base offer unique opportunities for engineers to solve real-world problems on a grand scale. Join us and immerse yourself in a dynamic, tech-driven environment where your creativity and unique strengths are celebrated. Experience the excitement of being at the forefront of technological innovation, where every day brings new opportunities to make a meaningful impact. About Tech Hub in India: American’s Tech Hub in Hyderabad, India, is our newest location and home to team members who drive technical innovation and engineer unrivalled digital products to best serve American’s customers and team members. With U.S. tech hubs in Dallas-Fort Worth, Texas and Phoenix, Arizona, our new location in Hyderabad, India, positions American to deliver industry-leading technology solutions that create a world-class customer experience. SR. ENGINEER, RELIABILITY INTRO: Are you ready to explore a world of possibilities, both at work and during your time off? Join our PSA family, grow your expertise, and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop onboard! WHY YOU’LL LOVE THIS JOB: The Sr. Engineer, Reliability is part of PSA’s Technical Operations team of the PSA Tech Services Center. This role will collaborate with cross-functional teams to drive reliability, performance improvements, and develop solutions that enhance both the bottom line and customer experience. WHAT YOU’LL DO: This list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Mature the PSA Reliability Program to ensure the best technical performance of the CRJ-700/900 while continually performing closed-looped reliability analysis Ensure complete and accurate reporting on the Delays, Cancellations and AOG Aircraft that impact the PSA operation Identify root cause and corrective actions for the top issues that impact PSA’s technical performance Report out on all needed data for reliability meetings / reports Understand, analyze and seek solutions to the design, operation, maintenance, performance or repair of aircraft and their components Develop solutions and implementation plans, project justification, cost/benefit analysis, and overall management of project implementation which can include obtaining FAA approvals and coordinate warranty recovery on SBs that are applicable Other duties as assigned by Tech Services leadership On a rotating basis provide 7 day a week coverage for the Chronic Program within PSA’s fleet Must be willing and able to travel 10% of the time, as needed, to the PSA Headquarters ALL YOU’LL NEED FOR SUCCESS Minimum Qualifications – Education & Prior Job Experience: Bachelor's degree in a relevant field (e.g. Aerospace Engineering, Mechanical Engineering, Electrical Engineering) 4 years of experience in a reliability engineering or related field FAA 121 Airline Operator and associate FARs equivalent experience Preferred Qualifications – Education & Prior Job Experience: Master's degree in a relevant field (e.g. Aerospace Engineering, Mechanical Engineering, Electrical Engineering) 6+ years of experience in a reliability engineering or related field Experience with aircraft maintenance and repair Familiarity with FAA regulations and guidelines Experience with project management tools Skills, Licenses, and Certifications: Strong analytical and problem-solving skills Excellent communication and collaboration skills Ability to work in a fast-paced environment and prioritize multiple projects simultaneously Strong understanding of aircraft systems and components Familiarity with reliability engineering principles and methodologies Experience with data analysis and reporting tools (e.g. Excel, Tableau) LANGUAGE / COMMUNICATION SKILLS: Ability to effectively communicate both verbally and written with all levels within the organization Physical ability necessary to safely and successfully perform the essential functions of the position, with or without any legally required reasonable accommodations that do not pose an undue hardship. Note: If the Company has reason to question an employee’s physical ability to safely and/or successfully perform the position’s essential job functions, the HR team generally will engage in an interactive process to determine whether a reasonable accommodation is appropriate. HR (working with the operation) ordinarily first speaks with the team member directly and they mutually identify the physical demands of the job that are or may be impacted by the employee’s obvious or known condition. Then, if necessary, HR would request medical documentation from the team member’s treating physician or others to confirm the employee’s ability to perform those essential job functions safely and successfully. COMPETENCIES: Caring Collaboration Development Future Results Show more Show less

About American Airlines: To Care for People on Life's Journey®. We have a relentless drive for innovation and excellence. Whether you're engaging with customers at the airport or advancing our IT infrastructure, every team member plays a vital role in shaping the future of travel. At American’s Tech Hubs, we tackle complex challenges and pioneer cutting-edge technologies that redefine the travel experience. Our vast network and diverse customer base offer unique opportunities for engineers to solve real-world problems on a grand scale. Join us and immerse yourself in a dynamic, tech-driven environment where your creativity and unique strengths are celebrated. Experience the excitement of being at the forefront of technological innovation, where every day brings new opportunities to make a meaningful impact. About Tech Hub in India: American’s Tech Hub in Hyderabad, India, is our newest location and home to team members who drive technical innovation and engineer unrivalled digital products to best serve American’s customers and team members. With U.S. tech hubs in Dallas-Fort Worth, Texas and Phoenix, Arizona, our new location in Hyderabad, India, positions American to deliver industry-leading technology solutions that create a world-class customer experience. ENGINEER, COMPONENT RELIABILITY INTRO: Are you ready to explore a world of possibilities, both at work and during your time off? Join our PSA family, grow your expertise, and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop onboard! WHY YOU’LL LOVE THIS JOB: The Engineer, Component Reliability is part of the PSA Tech Ops Division of the PSA Tech Services Center. This role involves developing and implementing operational efficient solutions, working with component OEMs (Original Equipment Manufacturers) and repair facilities, and supporting aircraft systems and maintenance programs. WHAT YOU’LL DO: This list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Provide engineering support for aircraft systems, maintenance programs, and operational engineering functions with a focus on CRJ-700/900 components Must be able to understand, analyze and seek solutions to the design, operation, maintenance, performance or repair of aircraft with a special focus on component Work with Supply Chain team and component repair facilities to establish Component Build Standards on rotables components that drive operational issues Ensure correct Service Bulletins (SBs) are incorporated into Top Ten rotables Collaborate with Technical Operations and Technical Services teams to ensure safe and reliable airline operations Develop solutions and implementation plans, project justification, cost/benefit analysis, and overall management of project implementation Review Service Bulletins (SBs) from airframe manufacture or component manufacture for effectivity to PSA Fleet Work with component OEMs and Repair facilities to ensure PSA understands technical challenges that impact PSA's fleet Other duties as assigned by Tech Services leadership Must be willing and able to travel 10% of the time, as needed, to the PSA Headquarters ALL YOU’LL NEED FOR SUCCESS Minimum Qualifications – Education & Prior Job Experience: Bachelor's degree in Aerospace Engineering, Mechanical Engineering, or related field 3 years of experience in aircraft maintenance, engineering, or a related field FAA 121 Airline Operator and associate FARs or equivalent experience Preferred Qualifications – Education & Prior Job Experience: Master's degree in Aerospace Engineering, Mechanical Engineering, or related field 5+ years of experience in aircraft maintenance, engineering, or a related field Experience with CRJ-700/900 aircraft systems and components Experience with Service Bulletins (SBs) and component repair facilities Skills, Licenses, and Certifications: Strong understanding of aircraft systems, maintenance programs, and operational engineering functions Excellent analytical and problem-solving skills Ability to work collaboratively with cross-functional teams Strong communication and project management skills Proficiency in Microsoft Office and project management software LANGUAGE / COMMUNICATION SKILLS: Ability to effectively communicate both verbally and written with all levels within the organization Physical ability necessary to safely and successfully perform the essential functions of the position, with or without any legally required reasonable accommodations that do not pose an undue hardship. Note: If the Company has reason to question an employee’s physical ability to safely and/or successfully perform the position’s essential job functions, the HR team generally will engage in an interactive process to determine whether a reasonable accommodation is appropriate. HR (working with the operation) ordinarily first speaks with the team member directly and they mutually identify the physical demands of the job that are or may be impacted by the employee’s obvious or known condition. Then, if necessary, HR would request medical documentation from the team member’s treating physician or others to confirm the employee’s ability to perform those essential job functions safely and successfully. COMPETENCIES: Caring Collaboration Development Future Results Show more Show less

About American Airlines: To Care for People on Life's Journey®. We have a relentless drive for innovation and excellence. Whether you're engaging with customers at the airport or advancing our IT infrastructure, every team member plays a vital role in shaping the future of travel. At American’s Tech Hubs, we tackle complex challenges and pioneer cutting-edge technologies that redefine the travel experience. Our vast network and diverse customer base offer unique opportunities for engineers to solve real-world problems on a grand scale. Join us and immerse yourself in a dynamic, tech-driven environment where your creativity and unique strengths are celebrated. Experience the excitement of being at the forefront of technological innovation, where every day brings new opportunities to make a meaningful impact. About Tech Hub in India: American’s Tech Hub in Hyderabad, India, is our newest location and home to team members who drive technical innovation and engineer unrivalled digital products to best serve American’s customers and team members. With U.S. tech hubs in Dallas-Fort Worth, Texas and Phoenix, Arizona, our new location in Hyderabad, India, positions American to deliver industry-leading technology solutions that create a world-class customer experience. ENGINEER, FLEET INTRO: Are you ready to explore a world of possibilities, both at work and during your time off? Join our PSA family, grow your expertise, and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop onboard! WHY YOU’LL LOVE THIS JOB: The Engineer, Fleet is part of the PSA Tech Ops Division of the PSA Tech Services Center. This role involves working with a wide range of aircraft systems, maintenance programs and engines, developing solutions to maintaining the safety of PSA’s fleet, and collaborating cross-functionally to drive continuous improvement, WHAT YOU’LL DO: This list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Provide engineering support for a wide range of aircraft systems, maintenance programs, engines, and operational engineering functions Analyze and seek solutions to design, operation, maintenance, performance, or repair of aircraft and their components Develop solutions and implementation plans, project justification, cost/benefit analysis, and overall management of project implementation Coordinate with FAA for approvals and warranty recovery on Service Bulletins (SBs) Review SBs from airframe and component manufacturers for effectivity to PSA Fleet Provide 24/7/365 Engineering support for the PSA Liaison Engineering team on a rotational basis Other duties as assigned by Tech Services leadership Must be willing and able to travel 10% of the time, as needed, to the PSA Headquarters ALL YOU’LL NEED FOR SUCCESS Minimum Qualifications – Education & Prior Job Experience: Bachelor's degree in Aerospace Engineering, Mechanical Engineering, Electrical Engineering, or related field 3 years of experience in aircraft maintenance, engineering, or a related field FAA 121 Airline Operator and associate FARs or equivalent experience Preferred Qualifications – Education & Prior Job Experience: Master's degree in Aerospace Engineering, Mechanical Engineering, Electrical Engineering, or related field 5+ years of experience in aircraft maintenance, engineering, or a related field Experience with FAA regulations and guidelines or equivalent experience Experience with project management tools and software Skills, Licenses, and Certifications: Strong understanding of aircraft systems, maintenance programs, and engines Excellent analytical, problem-solving, and communication skills Ability to work in a fast-paced environment and prioritize multiple tasks Strong project management skills and ability to manage multiple projects simultaneously Proficiency in Microsoft Office and project management software LANGUAGE / COMMUNICATION SKILLS: Ability to effectively communicate both verbally and written with all levels within the organization Physical ability necessary to safely and successfully perform the essential functions of the position, with or without any legally required reasonable accommodations that do not pose an undue hardship. Note: If the Company has reason to question an employee’s physical ability to safely and/or successfully perform the position’s essential job functions, the HR team generally will engage in an interactive process to determine whether a reasonable accommodation is appropriate. HR (working with the operation) ordinarily first speaks with the team member directly and they mutually identify the physical demands of the job that are or may be impacted by the employee’s obvious or known condition. Then, if necessary, HR would request medical documentation from the team member’s treating physician or others to confirm the employee’s ability to perform those essential job functions safely and successfully. COMPETENCIES: Caring Collaboration Development Future Results Show more Show less

About American Airlines: To Care for People on Life's Journey®. We have a relentless drive for innovation and excellence. Whether you're engaging with customers at the airport or advancing our IT infrastructure, every team member plays a vital role in shaping the future of travel. At American’s Tech Hubs, we tackle complex challenges and pioneer cutting-edge technologies that redefine the travel experience. Our vast network and diverse customer base offer unique opportunities for engineers to solve real-world problems on a grand scale. Join us and immerse yourself in a dynamic, tech-driven environment where your creativity and unique strengths are celebrated. Experience the excitement of being at the forefront of technological innovation, where every day brings new opportunities to make a meaningful impact. About Tech Hub in India: American’s Tech Hub in Hyderabad, India, is our newest location and home to team members who drive technical innovation and engineer unrivalled digital products to best serve American’s customers and team members. With U.S. tech hubs in Dallas-Fort Worth, Texas and Phoenix, Arizona, our new location in Hyderabad, India, positions American to deliver industry-leading technology solutions that create a world-class customer experience. ANALYST, RECORDS MAINTENANCE INTRO: Are you ready to explore a world of possibilities, both at work and during your time off? Join our PSA family, grow your expertise, and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop onboard! WHY YOU’LL LOVE THIS JOB: The Analyst, Records Maintenance is part of PSA’s Tech Ops Division in the PSA Tech Services Center. This role will utilize technical writing and records management skills to ensure safe, reliable operations and compliance with regulatory requirements. WHAT YOU’LL DO: This list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Provide technical writing, revision, and electronic management services for all PSA manuals, forms, and work instructions Author and revise Job Instruction Cards as required Distribute internal communications, OEM manuals, and PSA controlled manuals to the frontline team per GMM requirements Collect and resolve RFTSs for publication changes submitted by the frontline Ensure all Tech Ops records are audited, stored, and indexed properly to ensure GMM compliance Perform ad-hoc records reviews as assigned Serve as a transaction redundancy in case the MRO system is unavailable within PSA's GMM guidelines Other duties as assigned by Tech Services leadership ALL YOU’LL NEED FOR SUCCESS Minimum Qualifications – Education & Prior Job Experience: Bachelor's degree in an operations management, industrial engineering, mechanical engineering, or related field 3 years of experience in Tech Ops or a related field FAA 121 Airline Operator and associate FARs or equivalent experience Preferred Qualifications – Education & Prior Job Experience: Experience in technical writing and editing Familiarity with aviation industry regulations and compliance Experience with electronic document management systems Skills, Licenses, and Certifications: Strong technical writing and editing skills Excellent communication and collaboration skills Familiarity with regulatory requirements and compliance Proficiency in Microsoft Office and electronic document management systems Ability to work in a fast-paced environment and prioritize multiple tasks LANGUAGE / COMMUNICATION SKILLS: Ability to effectively communicate both verbally and written with all levels within the organization Physical ability necessary to safely and successfully perform the essential functions of the position, with or without any legally required reasonable accommodations that do not pose an undue hardship. Note: If the Company has reason to question an employee’s physical ability to safely and/or successfully perform the position’s essential job functions, the HR team generally will engage in an interactive process to determine whether a reasonable accommodation is appropriate. HR (working with the operation) ordinarily first speaks with the team member directly and they mutually identify the physical demands of the job that are or may be impacted by the employee’s obvious or known condition. Then, if necessary, HR would request medical documentation from the team member’s treating physician or others to confirm the employee’s ability to perform those essential job functions safely and successfully. COMPETENCIES: Caring Collaboration Development Future Results Show more Show less

About American Airlines: To Care for People on Life's Journey®. We have a relentless drive for innovation and excellence. Whether you're engaging with customers at the airport or advancing our IT infrastructure, every team member plays a vital role in shaping the future of travel. At American’s Tech Hubs, we tackle complex challenges and pioneer cutting-edge technologies that redefine the travel experience. Our vast network and diverse customer base offer unique opportunities for engineers to solve real-world problems on a grand scale. Join us and immerse yourself in a dynamic, tech-driven environment where your creativity and unique strengths are celebrated. Experience the excitement of being at the forefront of technological innovation, where every day brings new opportunities to make a meaningful impact. About Tech Hub in India: American’s Tech Hub in Hyderabad, India, is our newest location and home to team members who drive technical innovation and engineer unrivalled digital products to best serve American’s customers and team members. With U.S. tech hubs in Dallas-Fort Worth, Texas and Phoenix, Arizona, our new location in Hyderabad, India, positions American to deliver industry-leading technology solutions that create a world-class customer experience. ENGINEER, PREDICTIVE MAINTENANCE INTRO: Are you ready to explore a world of possibilities, both at work and during your time off? Join our PSA family, grow your expertise, and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop onboard! WHY YOU’LL LOVE THIS JOB: The Engineer, Predictive Maintenance is part of PSA’s Technical Operations Division of the PSA Tech Services Center. This role will work on cutting-edge projects that directly impact the reliability and performance of our fleet and will collaborate with cross-functional teams to drive innovation and excellence. WHAT YOU’LL DO: This list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Analyze and seek solutions to design, operation, maintenance, performance, and repair of aircraft and their components Understand and navigate the data landscape of aircraft data, specifically for the CRJ-700/900 Develop and implement a predictive program based on aircraft data to improve the technical performance of the PSA fleet Translate complex aircraft data into actionable insights and operationalize concise actions to ensure reliable operations Perform other duties as assigned by Tech Services leadership Must be willing and able to travel 10% of the time, as needed, to the PSA Headquarters ALL YOU’LL NEED FOR SUCCESS Minimum Qualifications – Education & Prior Job Experience: Bachelor's degree in operations management, industrial management, industrial engineering, mechanical engineering, or a related field 3 years of experience in a related field FAA 121 Airline Operator and associate FARs or equivalent experience Preferred Qualifications – Education & Prior Job Experience: Master's degree in a relevant field Experience with predictive maintenance or data-driven decision-making Familiarity with aircraft data systems and CRJ-700/900 operations Skills, Licenses, and Certifications: Proficiency in data analysis tools and programming languages (e.g., Python, R, SQL) Experience with data visualization tools (e.g., Tableau, Power BI) Knowledge of aircraft systems and components Strong analytical and problem-solving skills Excellent communication and collaboration skills Ability to work in a fast-paced environment and adapt to changing priorities LANGUAGE / COMMUNICATION SKILLS: Ability to effectively communicate both verbally and written with all levels within the organization Physical ability necessary to safely and successfully perform the essential functions of the position, with or without any legally required reasonable accommodations that do not pose an undue hardship. Note: If the Company has reason to question an employee’s physical ability to safely and/or successfully perform the position’s essential job functions, the HR team generally will engage in an interactive process to determine whether a reasonable accommodation is appropriate. HR (working with the operation) ordinarily first speaks with the team member directly and they mutually identify the physical demands of the job that are or may be impacted by the employee’s obvious or known condition. Then, if necessary, HR would request medical documentation from the team member’s treating physician or others to confirm the employee’s ability to perform those essential job functions safely and successfully. COMPETENCIES: Caring Collaboration Development Future Results Show more Show less

About American Airlines: To Care for People on Life's Journey®. We have a relentless drive for innovation and excellence. Whether you're engaging with customers at the airport or advancing our IT infrastructure, every team member plays a vital role in shaping the future of travel. At American’s Tech Hubs, we tackle complex challenges and pioneer cutting-edge technologies that redefine the travel experience. Our vast network and diverse customer base offer unique opportunities for engineers to solve real-world problems on a grand scale. Join us and immerse yourself in a dynamic, tech-driven environment where your creativity and unique strengths are celebrated. Experience the excitement of being at the forefront of technological innovation, where every day brings new opportunities to make a meaningful impact. About Tech Hub in India: American’s Tech Hub in Hyderabad, India, is our newest location and home to team members who drive technical innovation and engineer unrivalled digital products to best serve American’s customers and team members. With U.S. tech hubs in Dallas-Fort Worth, Texas and Phoenix, Arizona, our new location in Hyderabad, India, positions American to deliver industry-leading technology solutions that create a world-class customer experience. SR ANALYST, MAINTENANCE PROGRAMS INTRO: Are you ready to explore a world of possibilities, both at work and during your time off? Join our PSA family, grow your expertise, and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop onboard! WHY YOU’LL LOVE THIS JOB: The Sr Analyst, Maintenance Programs is part of the PSA Tech Ops Division of the PSA Tech Services Center. This role involves development and implementation of maintenance programs to ensure quality and safety, dedication to ensuring safety and reliability of PSA’s fleet, and working cross-functionally to drive continuous improvement. WHAT YOU’LL DO: This list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Manage and revise the CRJ-700/900 Maintenance Program, ensuring compliance with FAA regulations and PSA's GMM Analyze reliability data to adjust recurring inspection and maintenance task intervals, ensuring safety, efficiency, and reliability objectives are met Collaborate with Tech Services leadership to identify and implement process improvements and best practices Ensure compliance with all FAA maintenance program requirements and PSA's GMM Perform other duties as assigned by Tech Services leadership Must be willing and able to travel 10% of the time, as needed, to the PSA Headquarters ALL YOU’LL NEED FOR SUCCESS Minimum Qualifications – Education & Prior Job Experience: Bachelor's degree in Engineering or a related field 4 years of experience in aircraft maintenance, with a focus on maintenance program management FAA 121 Airline Operator and associate FARs experience or equivalent Preferred Qualifications – Education & Prior Job Experience: Master's degree in a relevant field 6+ years of experience in aircraft maintenance, with a focus on maintenance program management Experience with reliability-centered maintenance and maintenance program development Familiarity with PSA's GMM and FAA regulations Skills, Licenses, and Certifications: Strong analytical and problem-solving skills Excellent communication and collaboration skills Strong knowledge of FAA regulations and industry standards Experience with data analysis and interpretation Familiarity with maintenance program management software and tools LANGUAGE / COMMUNICATION SKILLS: Ability to effectively communicate both verbally and written with all levels within the organization Physical ability necessary to safely and successfully perform the essential functions of the position, with or without any legally required reasonable accommodations that do not pose an undue hardship. Note: If the Company has reason to question an employee’s physical ability to safely and/or successfully perform the position’s essential job functions, the HR team generally will engage in an interactive process to determine whether a reasonable accommodation is appropriate. HR (working with the operation) ordinarily first speaks with the team member directly and they mutually identify the physical demands of the job that are or may be impacted by the employee’s obvious or known condition. Then, if necessary, HR would request medical documentation from the team member’s treating physician or others to confirm the employee’s ability to perform those essential job functions safely and successfully. COMPETENCIES: Caring Collaboration Development Future Results Show more Show less

About American Airlines: To Care for People on Life's Journey®. We have a relentless drive for innovation and excellence. Whether you're engaging with customers at the airport or advancing our IT infrastructure, every team member plays a vital role in shaping the future of travel. At American’s Tech Hubs, we tackle complex challenges and pioneer cutting-edge technologies that redefine the travel experience. Our vast network and diverse customer base offer unique opportunities for engineers to solve real-world problems on a grand scale. Join us and immerse yourself in a dynamic, tech-driven environment where your creativity and unique strengths are celebrated. Experience the excitement of being at the forefront of technological innovation, where every day brings new opportunities to make a meaningful impact. About Tech Hub in India: American’s Tech Hub in Hyderabad, India, is our newest location and home to team members who drive technical innovation and engineer unrivalled digital products to best serve American’s customers and team members. With U.S. tech hubs in Dallas-Fort Worth, Texas and Phoenix, Arizona, our new location in Hyderabad, India, positions American to deliver industry-leading technology solutions that create a world-class customer experience. SPECIALIST, MEL COMPLETION INTRO: Are you ready to explore a world of possibilities, both at work and during your time off? Join our PSA family, grow your expertise, and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop onboard! WHY YOU’LL LOVE THIS JOB: The role is part of the PSA Tech Ops Division of the PSA Tech Services Center. This role involves developing and implementing process improvements, collaborating with various departments on technical issues, and maintaining technical documentation. WHAT YOU’LL DO: This list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Analyze and resolve Minimum Equipment List (MEL) discrepancies Coordinate with Maintenance, Engineering, and Operations teams to resolve technical issues and implement solutions Develop and maintain technical documentation, including MELs, repair schemes, and other maintenance-related documents Conduct research and analysis to identify root causes of technical issues and implement corrective actions Develop and implement process improvements to increase efficiency and productivity in MEL completion and maintenance operations On a rotating basis provide 7 day a week coverage for the program within PSA’s fleet ALL YOU’LL NEED FOR SUCCESS Minimum Qualifications – Education & Prior Job Experience: Bachelor's degree in a technical field, such as Aerospace Engineering, Mechanical Engineering, or a related field 3 years of experience in aircraft maintenance, engineering, or a related field Strong knowledge of Federal Aviation Regulations (FARs) and FAA guidelines FAA 121 Airline Operator and associated FARs or equivalent experience Preferred Qualifications – Education & Prior Job Experience: Experience with MEL completion and maintenance operations Knowledge of PSA' maintenance procedures and policies Experience with technical documentation and record-keeping Skills, Licenses, and Certifications: Strong technical knowledge of aircraft systems and maintenance procedures Excellent analytical and problem-solving skills Strong communication and collaboration skills Ability to work in a fast-paced environment with a sense of urgency and attention to detail LANGUAGE / COMMUNICATION SKILLS: Ability to effectively communicate both verbally and written with all levels within the organization Physical ability necessary to safely and successfully perform the essential functions of the position, with or without any legally required reasonable accommodations that do not pose an undue hardship. Note: If the Company has reason to question an employee’s physical ability to safely and/or successfully perform the position’s essential job functions, the HR team generally will engage in an interactive process to determine whether a reasonable accommodation is appropriate. HR (working with the operation) ordinarily first speaks with the team member directly and they mutually identify the physical demands of the job that are or may be impacted by the employee’s obvious or known condition. Then, if necessary, HR would request medical documentation from the team member’s treating physician or others to confirm the employee’s ability to perform those essential job functions safely and successfully. COMPETENCIES: Caring Collaboration Development Future Results Show more Show less

About American Airlines: To Care for People on Life's Journey®. We have a relentless drive for innovation and excellence. Whether you're engaging with customers at the airport or advancing our IT infrastructure, every team member plays a vital role in shaping the future of travel. At American’s Tech Hubs, we tackle complex challenges and pioneer cutting-edge technologies that redefine the travel experience. Our vast network and diverse customer base offer unique opportunities for engineers to solve real-world problems on a grand scale. Join us and immerse yourself in a dynamic, tech-driven environment where your creativity and unique strengths are celebrated. Experience the excitement of being at the forefront of technological innovation, where every day brings new opportunities to make a meaningful impact. About Tech Hub in India: American’s Tech Hub in Hyderabad, India, is our newest location and home to team members who drive technical innovation and engineer unrivalled digital products to best serve American’s customers and team members. With U.S. tech hubs in Dallas-Fort Worth, Texas and Phoenix, Arizona, our new location in Hyderabad, India, positions American to deliver industry-leading technology solutions that create a world-class customer experience. ANALYST, MAINTENANCE PROGRAMS INTRO Are you ready to explore a world of possibilities, both at work and during your time off? Join our PSA family, grow your expertise, and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop onboard! WHY YOU WILL LOVE THIS JOB: The Analyst, Maintenance Programs is part of the PSA Tech Ops Division of the PSA Tech Services Center. This role involves development and implementation of maintenance programs to ensure quality and safety, dedication to ensuring safety and reliability of PSA’s fleet, and working cross-functionally to drive continuous improvement. WHAT YOU WILL DO: This list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Review and analyze the CRJ-700/900 Maintenance Program to ensure compliance with FAA regulations and industry standards Evaluate reliability data to adjust recurring inspection and maintenance task intervals, ensuring safety, efficiency, and reliability objectives are met Perform data review to connect found faults to maintenance program tasks, aligning maintenance program intervals for optimal performance Ensure compliance with all FAA maintenance program requirements as documented within PSA's GMM Collect and resolve RFTSs for Maintenance Program changes submitted by the frontline Perform other duties as assigned by Tech Services leadership ALL YOU WILL NEED FOR SUCCESS: Minimum Qualifications – Education & Prior Job Experience: Bachelor's degree in operations management, industrial engineering, mechanical engineering, or a related field 3 years of experience in maintenance planning, reliability engineering, or a related field FAA 121 Airline Operator and associate FARs or equivalent experience Preferred Qualifications – Education & Prior Job Experience: Master's degree in a relevant field 5+ years of experience in maintenance planning, reliability engineering, or a related field Experience with maintenance program development and implementation Familiarity with FAA regulations and industry standards Skills, Licenses, and Certifications: Strong analytical and problem-solving skills Excellent communication and collaboration skills Proficiency in Microsoft Office, with experience in data analysis and reporting tools (e.g., Excel, Tableau) Familiarity with FAA regulations and industry standards LANGUAGE / COMMUNICATION SKILLS: Ability to effectively communicate both verbally and written with all levels within the organization Physical ability necessary to safely and successfully perform the essential functions of the position, with or without any legally required reasonable accommodations that do not pose an undue hardship. Note: If the Company has reason to question an employee’s physical ability to safely and/or successfully perform the position’s essential job functions, the HR team generally will engage in an interactive process to determine whether a reasonable accommodation is appropriate. HR (working with the operation) ordinarily first speaks with the team member directly and they mutually identify the physical demands of the job that are or may be impacted by the employee’s obvious or known condition. Then, if necessary, HR would request medical documentation from the team member’s treating physician or others to confirm the employee’s ability to perform those essential job functions safely and successfully. COMPETENCIES: Caring Collaboration Development Future Results Show more Show less

About American Airlines: To Care for People on Life's Journey®. We have a relentless drive for innovation and excellence. Whether you're engaging with customers at the airport or advancing our IT infrastructure, every team member plays a vital role in shaping the future of travel. At American’s Tech Hubs, we tackle complex challenges and pioneer cutting-edge technologies that redefine the travel experience. Our vast network and diverse customer base offer unique opportunities for engineers to solve real-world problems on a grand scale. Join us and immerse yourself in a dynamic, tech-driven environment where your creativity and unique strengths are celebrated. Experience the excitement of being at the forefront of technological innovation, where every day brings new opportunities to make a meaningful impact. About Tech Hub in India: American’s Tech Hub in Hyderabad, India, is our newest location and home to team members who drive technical innovation and engineer unrivalled digital products to best serve American’s customers and team members. With U.S. tech hubs in Dallas-Fort Worth, Texas and Phoenix, Arizona, our new location in Hyderabad, India, positions American to deliver industry-leading technology solutions that create a world-class customer experience. Analyst, Configuration Management: INTRO: Are you ready to explore a world of possibilities, both at work and during your time off? Join our PSA [LK1] family, grow your expertise, and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop onboard! WHY YOU WILL LOVE THIS JOB: The Analyst, Configuration Management is part of the PSA Tech Ops Division of the PSA Tech Services Center. This role involves dedication to ensure safety and efficiency of PSA’s fleet, collaborating cross-functional to drive continuous improvement, and growth opportunities through development of expertise in aircraft configuration management. WHAT YOU WILL DO: This list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Manage all configurations/part numbers and subsequent revisions to ensure accurate documentation in OEM, PSA Manuals, and MRO systems, as required by the General Maintenance Manual (GMM) Complete rules area runs for Technical Services and Configuration Control, and initiate action on identified issues Initiate Airworthiness Directive (AD) assessment process, as outlined in the GMM, upon receipt from the Chief Inspector Prepare and revise Aircraft Configuration Drawings, as necessary, to reflect the PSA-approved configuration of the CRJ-700/900 Collect and resolve all Requests for Technical Services (RFTSs) for configuration changes submitted by frontline staff Perform other duties as assigned by Technical Services leadership ALL YOU’LL NEED FOR SUCCESS: Minimum Qualifications – Education & Prior Job Experience: Bachelor's degree in management information systems, information technology, or a related field 3 years of experience in aircraft configuration management, maintenance, or a related field FAA 121 Airline Operator and associate FARs or equivalent experience Preferred Qualifications – Education & Prior Job Experience : Experience with PSA' systems and processes Familiarity with the General Maintenance Manual (GMM) and Airworthiness Directives (ADs) Knowledge of aircraft configuration management software and tools Certification in aircraft configuration management or a related field Skills, Licenses, and Certifications: Strong analytical and problem-solving skills Excellent communication and interpersonal skills Ability to work in a fast-paced environment, with multiple priorities and deadlines Proficiency in Microsoft Office, with experience in document management and control systems Certification in aircraft configuration management or a related field (e.g., FAA, EASA, or equivalent) LANGUAGE / COMMUNICATION SKILLS: Ability to effectively communicate both verbally and written with all levels within the organization Physical ability necessary to safely and successfully perform the essential functions of the position, with or without any legally required reasonable accommodations that do not pose an undue hardship. Note: If the Company has reason to question an employee’s physical ability to safely and/or successfully perform the position’s essential job functions, the HR team generally will engage in an interactive process to determine whether a reasonable accommodation is appropriate. HR (working with the operation) ordinarily first speaks with the team member directly and they mutually identify the physical demands of the job that are or may be impacted by the employee’s obvious or known condition. Then, if necessary, HR would request medical documentation from the team member’s treating physician or others to confirm the employee’s ability to perform those essential job functions safely and successfully. COMPETENCIES: Caring Collaboration Development Future Results Show more Show less

Talent500 is hiring for one of its client. Title: Global Delivery IT Support Lead Role: Support the technology needs of Stout’s extended Global Delivery team members in India and Greece (employed by ANSR and other partners) and potentially handle after-hours support requests from Stout’s U.S. team. Major Duties and Responsibilities: Manage user-centric tasks, including laptop imaging, application support, Azure Virtual Desktop, basic troubleshooting, and monitoring Microsoft Azure IAAS/PAAS services using tools like Azure Monitor Monitor and resolve support requests and escalations to ensure timely, high-quality outcomes Monitor and optimize application performance, collaborating on bottleneck solutions. Manage and maintain systems, infrastructure, and devices (laptops, Azure Virtual Desktops) for maximum availability Install, configure, and troubleshoot Windows Server (2016+) and Windows 11 environments Leverage RMM tools (e.g., Action1 , NinjaRMM) and Microsoft Intune for device management Collaborate with Stout’s IT Leadership and vendors to resolve problems, design and improve operational support systems, and develop frameworks to enhance user experience and system efficiency Requirements : Must have: Bachelor's Degree in an Information Technology related field with at least 5 years of relevant experience Experience administering a Windows domain environment. Proven working experience in installing, configuring, and troubleshooting Windows Server (2016 and newer) and Windows 11 Experience administering Microsoft 365 solutions Experience with Azure Virtual Desktop management and troubleshooting Experience with RMM tools (Action1, NinjaRMM, etc.) Functional knowledge of Network administration and Active Directory Services (DNS, DHCP, DFS) Ability to handle multiple projects from inception to completion Strong communication skills to collaborate with management, staff, user support teams, and vendors Detail-oriented and team-focused with a sharp learning temperament to stay updated on IT trends Nice to have: Experience planning, migrating, and managing solutions in Azure Cloud Experience with leveraging Microsoft Intune for device management, policy enforcement, and security compliance Solid scripting skills, preferably PowerShell Show more Show less

Talent500 is hiring for one of its client. The position involves but is not limited to: Provide technical support for hardware, software, applications, and network issues via telephone or online to end-users, logging calls made to IT Support team and keep track of response time and outcomes Identifying, diagnosing, and resolving the level 1/2 issues in computer hardware and software in a mainframe system such as Laptops/Desktops/Tablets/Printers/Mobiles within given SLAs When On-Call during after hours, act as the single point of contact for the high priority Incidents and if required escalate them to the respective team within given SLAs Manage IT Support team’s tickets, planning and prioritizing systematically to minimize backlog and ensure operational efficiency and escalate when necessary Undertaking Problem Management to investigate the root causes of incidents for the proactive prevention of problems Assist with IT onboarding for new employees, including device setup, access provisioning, and orientation on IT systems Handle offboarding processes, ensuring secure deactivation of accounts and retrieval of IT assets Manage user accounts and permissions in Active Directory, Microsoft 365, and enterprise applications Document solutions, create user guides, and contribute to the IT knowledge base Educate users on IT policies, security best practices, and self-service resources Participate in IT projects and assist with system rollouts and upgrades Manage group policies and access-related issues Mandatory (critical for the Role): Bachelor’s degree in computer science, Information Technology, or related field, or equivalent work experience Proven at least 2 years of experience in providing technical support and troubleshooting for hardware, software, and network issues in a similar role Knowledge and experienced with remote access methods and troubleshooting methodologies Excellent experience supporting and troubleshooting Windows 10, 11, M365 Applications including Outlook, Office, OneDrive and SharePoint, Enterprise Applications, and hardware within the Microsoft infrastructure Proficiency in Active Directory for user management, password resets, and group membership administration Experience in troubleshooting user account issues in Microsoft 365 Admin Center, Entra ID, and Microsoft Endpoint Manager Knowledge of networking concepts, protocols, and troubleshooting methodologies including VPN, Wi-Fi, and DNS Strong problem-solving skills and attention to details Skills (Technical, Business, Leadership): Strong hardware support knowledge (laptops, desktops, printers, routers, etc) Exceptional customer service Great communication, both oral and written Excellent problem-solving skills and the ability to work independently or as part of a team. Attention to detail and ability to prioritize tasks in a fast-paced environment. Familiarity with ITSM tools (e.g., ServiceNow, Jira, or similar) Ability to create clear technical documentation and user guides Show more Show less

ANSR is hiring for one of its client. The position involves but is not limited to: Provide technical support for hardware, software, applications, and network issues via telephone or online to end-users, logging calls made to IT Support team and keep track of response time and outcomes Identifying, diagnosing, and resolving the level 1/2 issues in computer hardware and software in a mainframe system such as Laptops/Desktops/Tablets/Printers/Mobiles within given SLAs When On-Call during after hours, act as the single point of contact for the high priority Incidents and if required escalate them to the respective team within given SLAs Manage IT Support team’s tickets, planning and prioritizing systematically to minimize backlog and ensure operational efficiency and escalate when necessary Undertaking Problem Management to investigate the root causes of incidents for the proactive prevention of problems Assist with IT onboarding for new employees, including device setup, access provisioning, and orientation on IT systems Handle offboarding processes, ensuring secure deactivation of accounts and retrieval of IT assets Manage user accounts and permissions in Active Directory, Microsoft 365, and enterprise applications Document solutions, create user guides, and contribute to the IT knowledge base Educate users on IT policies, security best practices, and self-service resources Participate in IT projects and assist with system rollouts and upgrades Manage group policies and access-related issues Mandatory (critical for the Role): Bachelor’s degree in computer science, Information Technology, or related field, or equivalent work experience Proven at least 2 years of experience in providing technical support and troubleshooting for hardware, software, and network issues in a similar role Knowledge and experienced with remote access methods and troubleshooting methodologies Excellent experience supporting and troubleshooting Windows 10, 11, M365 Applications including Outlook, Office, OneDrive and SharePoint, Enterprise Applications, and hardware within the Microsoft infrastructure Proficiency in Active Directory for user management, password resets, and group membership administration Experience in troubleshooting user account issues in Microsoft 365 Admin Center, Entra ID, and Microsoft Endpoint Manager Knowledge of networking concepts, protocols, and troubleshooting methodologies including VPN, Wi-Fi, and DNS Strong problem-solving skills and attention to details Skills (Technical, Business, Leadership): Strong hardware support knowledge (laptops, desktops, printers, routers, etc) Exceptional customer service Great communication, both oral and written Excellent problem-solving skills and the ability to work independently or as part of a team. Attention to detail and ability to prioritize tasks in a fast-paced environment. Familiarity with ITSM tools (e.g., ServiceNow, Jira, or similar) Ability to create clear technical documentation and user guides Show more Show less

ANSR is hiring for one of our client Title: Global Delivery IT Support Lead Role: Support the technology needs of Stout’s extended Global Delivery team members in India and Greece (employed by ANSR and other partners) and potentially handle after-hours support requests from Stout’s U.S. team. Major Duties and Responsibilities: Manage user-centric tasks, including laptop imaging, application support, Azure Virtual Desktop, basic troubleshooting, and monitoring Microsoft Azure IAAS/PAAS services using tools like Azure Monitor Monitor and resolve support requests and escalations to ensure timely, high-quality outcomes Monitor and optimize application performance, collaborating on bottleneck solutions. Manage and maintain systems, infrastructure, and devices (laptops, Azure Virtual Desktops) for maximum availability Install, configure, and troubleshoot Windows Server (2016+) and Windows 11 environments Leverage RMM tools (e.g., Action1 , NinjaRMM) and Microsoft Intune for device management Collaborate with Stout’s IT Leadership and vendors to resolve problems, design and improve operational support systems, and develop frameworks to enhance user experience and system efficiency Requirements : Must have: Bachelor's Degree in an Information Technology related field with at least 5 years of relevant experience Experience administering a Windows domain environment. Proven working experience in installing, configuring, and troubleshooting Windows Server (2016 and newer) and Windows 11 Experience administering Microsoft 365 solutions Experience with Azure Virtual Desktop management and troubleshooting Experience with RMM tools (Action1, NinjaRMM, etc.) Functional knowledge of Network administration and Active Directory Services (DNS, DHCP, DFS) Ability to handle multiple projects from inception to completion Strong communication skills to collaborate with management, staff, user support teams, and vendors Detail-oriented and team-focused with a sharp learning temperament to stay updated on IT trends Nice to have: Experience planning, migrating, and managing solutions in Azure Cloud Experience with leveraging Microsoft Intune for device management, policy enforcement, and security compliance Solid scripting skills, preferably PowerShell Show more Show less

Senior Director – Software Engineering Bengaluru, India | Hybrid Work Model Confidential Global Tech Company: Are you an experienced engineering leader passionate about building empowered teams, driving large-scale technology transformation, and shaping omnichannel customer experiences? A leading global retail technology organization is looking for a Senior Director of Software Engineering to lead highly skilled teams and build innovative, enterprise-grade solutions. This leadership role offers the opportunity to work with global stakeholders and cutting-edge technologies, including public cloud platforms, omnichannel systems, and AI-driven engagement tools. You’ll lead the development of high-impact software platforms while championing engineering best practices and fostering an inclusive, high-performance culture. Key Responsibilities: Build and lead multiple engineering teams and deliver large scale software products in partnership with key stakeholders with company-wide impacts and outcomes Connect the larger organization strategic goals directly to their team's goals and can effectively communicate that to their teams Guide production support for complex and high-priority issues Provide strategic direction aligned with broader business goals Build a high-performing organization by mentoring senior managers and engineering leaders Drive continuous improvement in software development lifecycle (SDLC) quality, tools, and innovation Partner with global executive stakeholders on long-term initiatives and priorities Architect and modernize solutions with a customer-first mindset Excellent communication and leadership skills, with the ability to influence both technical and non-technical stakeholders Champion a test/learn/iterate culture focused on progress and outcomes What You Bring: 18+ years of experience in technology, including: 8+ years of experience managing engineering leaders 7+ years building SaaS applications at enterprise scale 7+ years of experience in cloud-native architecture (AWS or GCP preferred) 3+ years of experience in omnichannel technology (e.g., contact center platforms, digital communication tools) Experience with Google Customer Engagement Suite (e.g., DialogFlow, Agent Assist) Exposure to LLMs, Gen AI technologies, and responsible AI practices About the Opportunity: Location: Bengaluru, India Work Mode: Hybrid (in-office 3 days/week) Compensation & Benefits: Industry leading; based on experience and expertise Confidential Company: A Fortune 500 multinational leader in retail technology and digital transformation Why Apply: Join a purpose-driven company at the forefront of redefining customer experience through technology. You’ll work with visionary leaders, world-class talent, and next-gen tools to help shape the future of omnichannel engagement and commerce. Note: This is a confidential posting. Details about the company and the team will be shared with shortlisted candidates. Show more Show less

About American Airlines: To Care for People on Life's Journey®. Together with our American Eagle regional partners, we offer thousands of flights daily to more than 350 destinations in more than 60 countries. American Airlines is transforming the way it delivers technology to its customers and team members worldwide. American’s Tech Hub in Hyderabad, India, is our latest technology office location and home to team members who drive technical innovation and engineer unrivalled digital products to best serve American’s customers and team members. With U.S. tech hubs in Dallas-Fort Worth, Texas and Phoenix, Arizona, our new team in Hyderabad, India enables better support of our 24/7 operation and positions American to deliver industry-leading technology solutions that create a world-class customer experience. Cloud Engineering What you'll do: As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Be a part of Business Intelligence Platform team and ensure all our systems up and running and performing optimally- Cognos, PowerBI, Tableau, Alteryx and Grafana. Support automation of Platform Infrastructure related processes using PowerShell, Python, other tools to help platform stability and scalability. Perform troubleshooting of platform related issues and other complex issues with cloud BI solutions. Windows & Linux servers, IIS, Application Gateways, Firewall and Networks, Complex SQL, etc. Perform multiple aspects involved in the development lifecycle – design, cloud engineering (Infrastructure, network, security, and administration, data modeling, testing, performance tuning, deployments, consumption, BI, alerting, prod support. Provide technical leadership and collaborate within a team environment as well as work independently. Be a part of a DevOps team that completely owns and supports their product. Leads development of coding standards, best practices and privacy and security guidelines. Make sure the systems are security compliant and patched as per Cybersecurity guidelines All you'll need for success: Minimum Qualifications - Education & Prior Job Experience: Bachelor’s degree in computer science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training 3 years business intelligence development using agile, DevOps, operating in a product model that includes designing, developing, and implementing large-scale applications or data engineering solutions. 3 years data analytics experience using SQL. 2 years of cloud development and data lake experience (prefer Microsoft Azure) including Azure EventHub, Azure Data Factory, Azure Databricks, Azure DevOps, Azure Blob Storage, Azure Data Lake, Azure Power Apps and Power BI. Combination of Development, Administration & Support experience in several of the following tools/platforms required: Scripting: Python, SQL, PowerShell Basic Azure Infrastructure Experience: Servers, Networking, Firewall, Storage Account, App Gateways etc. CI/CD: GitHub, Azure DevOps, Terraform BI Analytics Tool Administration on anyone of the platforms - Cognos, Tableau, Power BI, Alteryx Preferred Qualifications - Education & Prior Job Experience: 3+ years data analytics experience specifically in Business Intelligence Development, Requirements gathering and training end users. 3+ years administering data platforms (Tableau or Cognos or Power BI) at scale. 3+ years analytics solution development using agile, dev ops, product model that includes designing, developing, and implementing large-scale applications or data engineering solutions. Airline Industry Experience Skills, Licenses & Certifications: Certification in any BI tools - Administration Expertise with the Azure Technology stack for data management, data ingestion, capture, processing, curation and creating consumption layers. Expertise in providing practical direction within the Azure Native cloud services. Show more Show less