Job
Description
About American Airlines: To Care for People on Life's Journey®. We have a relentless drive for innovation and excellence. Whether you're engaging with customers at the airport or advancing our IT infrastructure, every team member plays a vital role in shaping the future of travel. At American’s Tech Hubs, we tackle complex challenges and pioneer cutting-edge technologies that redefine the travel experience. Our vast network and diverse customer base offer unique opportunities for engineers to solve real-world problems on a grand scale. Join us and immerse yourself in a dynamic, tech-driven environment where your creativity and unique strengths are celebrated. Experience the excitement of being at the forefront of technological innovation, where every day brings new opportunities to make a meaningful impact. About Tech Hub in India: American’s Tech Hub in Hyderabad, India, is our newest location and home to team members who drive technical innovation and engineer unrivalled digital products to best serve American’s customers and team members. With U.S. tech hubs in Dallas-Fort Worth, Texas and Phoenix, Arizona, our new location in Hyderabad, India, positions American to deliver industry-leading technology solutions that create a world-class customer experience. SPECIALIST, MEL COMPLETION INTRO: Are you ready to explore a world of possibilities, both at work and during your time off? Join our PSA family, grow your expertise, and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop onboard! WHY YOU’LL LOVE THIS JOB: The role is part of the PSA Tech Ops Division of the PSA Tech Services Center. This role involves developing and implementing process improvements, collaborating with various departments on technical issues, and maintaining technical documentation. WHAT YOU’LL DO: This list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Analyze and resolve Minimum Equipment List (MEL) discrepancies Coordinate with Maintenance, Engineering, and Operations teams to resolve technical issues and implement solutions Develop and maintain technical documentation, including MELs, repair schemes, and other maintenance-related documents Conduct research and analysis to identify root causes of technical issues and implement corrective actions Develop and implement process improvements to increase efficiency and productivity in MEL completion and maintenance operations On a rotating basis provide 7 day a week coverage for the program within PSA’s fleet ALL YOU’LL NEED FOR SUCCESS Minimum Qualifications – Education & Prior Job Experience: Bachelor's degree in a technical field, such as Aerospace Engineering, Mechanical Engineering, or a related field 3 years of experience in aircraft maintenance, engineering, or a related field Strong knowledge of Federal Aviation Regulations (FARs) and FAA guidelines FAA 121 Airline Operator and associated FARs or equivalent experience Preferred Qualifications – Education & Prior Job Experience: Experience with MEL completion and maintenance operations Knowledge of PSA' maintenance procedures and policies Experience with technical documentation and record-keeping Skills, Licenses, and Certifications: Strong technical knowledge of aircraft systems and maintenance procedures Excellent analytical and problem-solving skills Strong communication and collaboration skills Ability to work in a fast-paced environment with a sense of urgency and attention to detail LANGUAGE / COMMUNICATION SKILLS: Ability to effectively communicate both verbally and written with all levels within the organization Physical ability necessary to safely and successfully perform the essential functions of the position, with or without any legally required reasonable accommodations that do not pose an undue hardship. Note: If the Company has reason to question an employee’s physical ability to safely and/or successfully perform the position’s essential job functions, the HR team generally will engage in an interactive process to determine whether a reasonable accommodation is appropriate. HR (working with the operation) ordinarily first speaks with the team member directly and they mutually identify the physical demands of the job that are or may be impacted by the employee’s obvious or known condition. Then, if necessary, HR would request medical documentation from the team member’s treating physician or others to confirm the employee’s ability to perform those essential job functions safely and successfully. COMPETENCIES: Caring Collaboration Development Future Results Show more Show less
