* Answer phone calls, emails, chats, or social media messages from customers. * Log all customer interactions, feedback, and issues into CRM systems. * Ensure timely follow-up with customers to confirm issue resolution and satisfaction.
Key Responsibilities: Handle day-to-day accounting operations using Tally (mandatory). Record and manage sales, purchase, journal, and payment entries. Coordinate with auditors and management for reporting requirements. Required Candidate profile Candidates from CA Firm experience is must
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