Sales and Operations Manager

Job Overview

We are seeking a dynamic Sales And Operations Manager for our Delhi office. This is a full-time, mid-level position suitable for candidates with 4 to 6 years of experience in security agency. The ideal candidate will possess strong leadership qualities and be capable of managing sales strategies and operational processes to achieve business objectives.

Qualifications and Skills

• Proven expertise in sales strategy development, with experience in setting and achieving sales targets.
• Demonstrated ability in customer relationship management to enhance client satisfaction and loyalty.
• Exceptional team leadership skills, enabling effective guidance and motivation of sales and operations teams.
• Significant experience in manpower handling to optimize team productivity and resource allocation.
• Proficiency in operations management to streamline business processes and increase efficiency.
• Strong skills in process improvement to identify and implement effective business strategies.
• Proficient in communication, both verbal and written, to convey ideas clearly and persuasively.
• Effective problem-solving and decision-making abilities to lead initiatives and overcome business challenges.

Roles and Responsibilities

• Develop and implement sales strategies that align with company goals and drive new business growth.
• Manage customer relationships to ensure high levels of satisfaction and retention.
• Lead and mentor the sales and operations team, fostering a collaborative and high-performing work environment.
• Oversee manpower and resources to ensure efficient and effective team operations.
• Enhance operational processes to improve efficiency and support the organization's growth objectives.
• Analyze sales performance metrics and report on key trends and insights to senior management.
• Ensure compliance with company policies and industry regulations to maintain operational integrity.
• Collaborate with other departments to align operational strategies with overall business goals.