SailPoint ISC / NERM Engineer

Job Description SailPoint ISC / NERM Engineer (with Epic Provisioning )

Position Title:SailPoint Identity Security Cloud (ISC) & NERM Engineer – Epic ProvisioningLocation:Onsite from Hyderabad OfficeRole Type:Full-timeSummary:We are seeking an experienced SailPoint ISC and NERM Engineer with hands-on expertise in Epic provisioning and healthcare identity workflows. The ideal candidate will be responsible for designing, configuring, implementing, and supporting Identity Governance & Administration (IGA) solutions across SailPoint’s cloud ecosystem, with a focus on workforce, non-employee lifecycle management, and Epic access automation.Key ResponsibilitiesSailPoint Identity Security Cloud (ISC)

• Design, implement, and support SailPoint ISC solutions for user lifecycle management, access request workflows, birthright provisioning, and automated onboarding/offboarding.
• Configure and maintain connectors, including Epic EHR, Azure AD, AD, and other enterprise applications.
• Develop and maintain custom rules, transformations, roles, policies, and identity profiles in ISC.
• Monitor and optimize IAM processes such as certification campaigns, access request flows, and separation-of-duties controls.
• Troubleshoot provisioning errors, integration issues, and service disruptions.

Non-Employee Risk Management (NERM)

• Implement and support SailPoint NERM for contractors, students, vendors, research staff, affiliates, and other non-employees.
• Configure NERM workflows for onboarding, approvals, sponsorship, compliance, and timely access removal.
• Build and manage non-employee identity profiles, forms, data ingestion systems, and integrations with HR/contractor management systems.
• Ensure governance, risk, and compliance standards for non-employee identities.

Epic Provisioning

• Implement automated provisioning and de-provisioning for Epic EMP, SER, DEP, and Subsystems.
• Integrate SailPoint with Epic’s identity and security modules to fully automate role, template, and security class assignment.
• Partner with Epic analysts to design accurate role-based access aligned to clinical and operational workflows.
• Troubleshoot Epic identity issues, user mismatches, and provisioning failures.

General IAM Responsibilities

• Work closely with security, IT, HR, and compliance teams to align IAM strategy with organizational objectives.
• Assist with audits, governance documentation, access attestation, and regulatory reporting (HIPAA, SOX, ISO).
• Provide production support, root-cause analysis, and continuous improvement recommendations.
• Contribute to roadmap planning and upgrades across SailPoint modules.

Required Qualifications

• 3–7+ years of experience in Identity and Access Management (IAM).
• 2–5+ years hands-on experience with SailPoint Identity Security Cloud (ISC)
• Demonstrated experience with SailPoint NERM configuration and support
• Strong hands-on Epic provisioning experience, including:

• EMP / SER records
• Epic user templates
• Epic role/security class design
• Integration with IAM tools

• Proficiency with:

• REST APIs
• SCIM integrations
• Identity lifecycle automation

• Experience with Active Directory, Azure AD, SSO, MFA, and authentication services.

Preferred Skills

• SailPoint Professional/Engineer Certification.
• Experience with PowerShell, Python, or Java for identity automation.
• Healthcare industry experience (clinical or operational).
• Knowledge of ITIL framework and ticketing tools (ServiceNow, Jira).
• Experience with GRC, audit controls, and compliance frameworks.

Soft Skills

• Strong communication and documentation skills.
• Ability to work cross-functionally with clinical, business, and technology teams.
• Analytical mindset with strong troubleshooting capabilities.
• Ability to manage multiple priorities and meet deadlines.

Job Types: Full-time, Permanent

Pay: ₹800,000.00 - ₹2,500,000.00 per year

Benefits:

• Paid sick time
• Paid time off
• Provident Fund

Experience:

• SailPoint ISC: 4 years (Required)
• SailPoint NERM: 3 years (Required)
• Active Directory: 2 years (Preferred)

License/Certification:

• SailPoint Professional/Engineer Certification (Required)

Location:

• Hyderabad, Telangana (Required)

Work Location: In person