SaaS SDR Manager (Hybrid, New Delhi, 8-10 LPA)

Job Title: SDR Manager

Location: Hybrid | Kashmere Gate, New Delhi

Experience: 2-4 Years in Sales/SDR Roles

Qualification: B.Tech/BCA (preferred)

Job Type: Full-Time

About Us

We are a fast-growing SaaS company revolutionizing business communication by integrating WhatsApp with CRMs. Our platform streamlines sales workflows, enhances customer engagement, and drives faster conversions. As we expand, we’re looking for a proactive and technically sound SDR Manager to lead and scale our Sales Development team.

Role Overview

This is a pivotal role for a hands-on leader who has recently transitioned into management and still enjoys being involved in daily sales activities. The ideal candidate has 2–4 years of experience in SDR/Sales roles, strong leadership instincts, and a technical background. In the early stages, you’ll contribute individually while building, training, and optimizing a high-performing SDR team.

Key Responsibilities

• Lead and manage a team of SDRs handling inbound, outbound, and follow-up sales motions.
• Actively contribute to lead generation and qualification alongside the team during ramp-up.
• Establish, document, and refine sales development workflows and qualification criteria.
• Track and analyze key SDR performance metrics to ensure individual and team targets are met.
• Collaborate with Sales, Marketing, and Product teams to enhance lead quality and targeting strategies.
• Provide regular coaching, feedback, and structured training to develop SDR skills.
• Drive recruitment, onboarding, and continuous development of new SDRs.
• Align daily operations with broader revenue goals and sales strategy.

Requirements

• 2–4 years of experience in SDR or sales-related roles, with recent leadership exposure.
• Bachelor’s degree in a technical field is mandatory (e.g., B.Tech in Computer Science, IT, Engineering).
• Hands-on mindset with the ability to perform and manage simultaneously.
• Strong command over team management, sales coaching, and motivation.
• Comfortable working in LATAM time zones and coordinating across time boundaries.
• Highly process-driven and analytical, with a focus on continuous improvement.
• Excellent communication, interpersonal, and problem-solving skills.
• Energetic, self-motivated, and eager to learn and evolve in a dynamic environment.

Preferred Skills

• Familiarity with CRMs and sales tools (e.g., HubSpot, Salesforce, Apollo).
• Understanding of full-funnel sales processes (inbound and outbound).
• Experience working with or targeting LATAM markets.
• Multilingual proficiency (Spanish/Portuguese) is a plus.