RL - Wheels:Zonal Sales Manager - Used Car

Job Description

RL - Wheels:Zonal Sales Manager - Used Car About the Business Group: The Auto Loan department is a part of Retail Lending business of the bank which offers Auto Loans to all categories of customers Pan India. About the Role: Zonal Sales Manager is responsible to achieve business goals and profitability by ensuring a balanced mix of new and used Automobile funding, quality sourcing, and cost management. The incumbent will be responsible for the achievement of Sales volume & Fees along with targets of other key metrics for their team. Details of the Role: Department Retail Lending Grade AVP/ VP Sub-Department RL- Wheels Reporting (Business) VP/ SVP - I Location Mumbai Reporting (Matrix) Key Responsibilities: Business Goals & Profitability Responsible for driving volume targets of Used car Business in the allocated zone by ensuring right channel mix, quality sourcing, yield and fee, cost of acquisition and credit cost and throughput of each resource to reduce processing cost. Responsible for resolution of non-starter and 30+ DPD cases in synergy with Collections Team Ensure PDD collection is within threshold Ensure risk and compliance through timely and satisfactory closure of internal audit and regulatory points Establish relationship and enhance engagement with OEM counterparts at regional level to improve market share Regular engagement with Circle Heads and branches to drive higher business from Branch Channel Adoption of Siddhi Application to enhance efficiency in Sales Team Each relationship to be pitched with liability relationship and getting SI from existing and opening of new accounts Improve contribution of PSL in portfolio Oversee fulfilling customer journey with seamless processing and offering a host of banking solutions leading to customer delight. Make Axis Bank the financier of first choice by ensuring best in class TAT Responsible to increase customer retention and engagement to improve Net Promoter Score and customer satisfaction. Collaborate with cross-functional partners to drive business results Ensure minimum SM and ASM attrition by regular counselling and feedback Drive various people agenda, including but not limited to, values, talent management, internal mobility, culture, learning and developments Audit, Compliance, and Risk Management Sales and Channel Development Customer Experience Collaboration and People Priorities Qualifications: Graduation/post-graduation from a recognized institute 6+ years of work experience (secured loans preferred) Role Proficiencies: Strong sales orientation Proficiency in managing complex client and partner relationships, diverse stakeholders Ability to align with objectives and new initiatives of the bank Skill in managing team efficiently; coaching and mentoring team members Competence in managing within a dynamic, priority-setting environment Strong risk and compliance mindset Adept at communication and interpersonal skills