Retail Outlet Manager

For more details Call at 9060001331

We are seeking a dynamic and results-driven Store Manager to oversee the daily operations of our retail store in the FMCG (Fast-Moving Consumer Goods) sector. The ideal candidate will have experience in managing a retail environment, with a strong focus on sales growth, customer satisfaction, and operational efficiency. As the Store Manager, you will be responsible for leading a team, driving sales targets, managing inventory, and ensuring exceptional service standards.

Key Responsibilities:

• Retail Operations Management:
• Oversee the daily operations of the store, ensuring it runs smoothly and efficiently.
• Implement store policies, procedures, and best practices to ensure the highest level of customer service.
• Ensure the store meets all safety and regulatory requirements.
• Monitor and maintain store cleanliness, visual merchandising, and stock replenishment.
• Team Leadership and Development:
• Lead, motivate, and manage a team of sales associates, cashiers, and other store staff.
• Conduct training, development, and performance management to ensure the team delivers exceptional customer service and meets store targets.
• Assign tasks, schedule shifts, and ensure optimal staffing levels to meet business needs.
• Foster a positive and productive work environment to enhance team morale and performance.
• Sales and Profitability:
• Develop and execute strategies to meet or exceed sales targets and KPIs (Key Performance Indicators).
• Monitor daily sales performance and take corrective actions as necessary to achieve goals.
• Analyze customer buying trends, product performance, and market conditions to maximize sales.
• Drive promotional campaigns, seasonal events, and product launches to increase sales.
• Inventory and Stock Management:
• Oversee inventory management, including stock ordering, replenishment, and stock rotation to minimize stockouts and overstocks.
• Maintain accurate inventory records and conduct regular stock audits to ensure accuracy.
• Work with suppliers and distributors to manage stock levels and ensure the availability of key products.
• Identify and resolve any stock discrepancies or issues.
• Customer Service:
• Ensure a high standard of customer service is delivered consistently by all team members.
• Handle customer complaints, issues, and feedback in a professional and timely manner.
• Drive customer loyalty programs, promotions, and events to improve customer satisfaction and retention.
• Financial Management:
• Control store expenses, including labor costs, utilities, and supplies, to ensure profitability.
• Prepare and analyze sales reports, budgets, and forecasts to assess the financial performance of the store.
• Monitor cash handling, loss prevention, and store security to reduce shrinkage.
• Reporting and Administration:
• Prepare and submit regular reports on sales, inventory, staffing, and other store-related matters to senior management.

Ensure compliance with company policies and procedures in all aspects of store operations

Job Types: Full-time, Permanent

Pay: ₹14,395.81 - ₹27,000.00 per month

Benefits:

• Provident Fund

Work Location: In person