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2.0 - 6.0 years
0 Lacs
salem, tamil nadu
On-site
We are seeking dynamic and experienced Assistant Restaurant Managers to join our team in Salem. Supporting the Restaurant Manager, you will oversee daily operations, ensure excellent customer service, and manage staff. Your responsibilities will include assisting the Restaurant Manager in daily operations for smooth and efficient service, supervising and managing staff through training, scheduling, and performance management. You will maintain high standards of food quality, presentation, and hygiene, while addressing customer inquiries and complaints to provide excellent customer service. Monitoring and managing inventory levels, including ordering supplies and implementing marketing strategies for increased sales and customer engagement, will be crucial. You will also assist in managing budgets, controlling costs, and maximizing profitability, ensuring compliance with health and safety regulations. Conducting regular staff meetings to keep the team informed and motivated, preparing and analyzing reports on restaurant performance, including sales, expenses, and customer feedback, are key aspects of this role. The ideal candidate will have proven experience as an Assistant Restaurant Manager or in a similar role within the restaurant or hotel industry. Strong leadership, team management, communication, and interpersonal skills are essential. The ability to multitask, manage time effectively, solve problems, and make decisions is required. Proficiency in using restaurant management software and point of sale (POS) systems, knowledge of food safety and sanitation regulations, and flexibility to work evenings, weekends, and holidays are also necessary. If you meet these requirements and are interested in this opportunity, please submit your resume by visiting our website [www.wizaltia.com/careers](http://www.wizaltia.com/careers) and searching for the job title.,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
goa
On-site
The position at The Westin Goa assists with soliciting and handling sales opportunities, ensuring proper turnover for service delivery. Your role involves leading sales activities, focusing on long-term customer relationships to achieve sales objectives and personal goals. You are expected to collaborate with off-property sales channels for coordinated efforts, strengthen customer relationships for future bookings, and expand the customer base within the community. Managing and developing relationships with key stakeholders, you provide effective turnover to Event Management. Participating in sales calls, you acquire new business and support operational aspects of bookings. Leveraging market trends, you identify new business opportunities and understand competitors" strengths, weaknesses, and market conditions to maximize revenue. Your commitment to exceptional customer service drives customer loyalty through service excellence. You engage with customers to grow account share, uphold customer service standards, and set a positive example for guest relations. Gathering feedback on product quality and service levels, you ensure guest satisfaction. Marriott International values diversity and promotes an inclusive culture. At The Westin, we empower guests to enhance their well-being during travel, aiming to be a wellness brand in hospitality. As part of our team, you are encouraged to prioritize your well-being and embrace our unique programming to deliver exceptional guest experiences. If you are passionate, active, optimistic, and adventurous, join us to do your best work, find purpose, belong to a global team, and become the best version of yourself.,
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
jaipur, rajasthan
On-site
You will be responsible for assisting with the efficient operation of the department in accordance with Hyatt International's Corporate Strategies and brand standards. As the Assistant Manager - Event Services, your role includes supporting the Outlet Manager in overseeing the assigned outlet to function as a successful independent profit center. This involves aligning with the outlet's operating concept and Hyatt International standards to ensure maximum guest satisfaction within budget constraints, ultimately contributing to the outlet's financial success. Ideally, you should possess a relevant degree, apprenticeship, or diploma in Hospitality or restaurant management. A minimum of 1 year of experience as an Assistant Manager - Event Service or at least 2 years of work experience as a Team Leader in a hotel with significant event spaces catering to wedding segments with high standards would be beneficial.,
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
ahmedabad, gujarat
On-site
The position of Sales & Marketing Management at Four Points by Sheraton Ahmedabad, located in Ahmedabad, Gujarat, India, requires proactive solicitation and handling of sales opportunities to ensure proper turnover and timely service delivery. Your role involves leading day-to-day sales activities, focusing on cultivating long-term customer relationships to achieve sales objectives and personal sales goals. To qualify for this position, you should hold a 2-year degree in Business Administration, Marketing, Hotel and Restaurant Management, or a related major from an accredited university, along with 3 years of experience in sales and marketing or a related professional area. Alternatively, a 4-year bachelor's degree in the mentioned fields coupled with 1 year of relevant experience is acceptable. Your core work activities will revolve around building successful relationships that drive sales opportunities by collaborating with off-property sales channels, engaging with existing and potential customers through various activities like sales calls, entertainment, and trade shows, and expanding the customer base within the community. Managing and developing relationships with key stakeholders, providing effective turnover to Event Management, and participating in sales calls to acquire new business are essential tasks. Utilizing your knowledge of market trends and customer information, you will identify new business opportunities, understand the market landscape, competitors" strengths and weaknesses, and tailor sales strategies to meet location revenue goals. You will also focus on providing exceptional customer service, driving customer loyalty, and upholding the company's service standards by ensuring excellent customer service and soliciting feedback from guests. As part of the Four Points by Sheraton community within Marriott International, you will contribute to a diverse and inclusive workforce that values a people-first culture. Your role will involve creating an environment where business meets pleasure, and travelers can experience the local essence. If you are passionate about putting guests at ease in a friendly and approachable setting, and wish to be part of a global team that fosters growth and collaboration, this opportunity is ideal for you.,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
pune, maharashtra
On-site
The position you are applying for involves assisting with the soliciting and handling of sales opportunities, ensuring proper turnover of business for timely service delivery. Your role will include leading day-to-day sales activities, focusing on establishing long-term customer relationships to achieve sales objectives and personal sales goals. For this position, you should hold a 2-year degree in Business Administration, Marketing, Hotel and Restaurant Management, or a related major, along with 2 years of experience in sales and marketing or a related field. Alternatively, a 4-year bachelor's degree in the mentioned majors is also acceptable without any work experience requirement. Your responsibilities will revolve around building successful relationships that drive sales opportunities by collaborating with off-property sales channels, strengthening ties with existing and potential customers, and expanding the customer base in the community. Additionally, you will participate in sales calls, develop proposals, and leverage market trends to maximize revenue generation. Customer service will be a key aspect of your role, focusing on delivering exceptional service to drive customer loyalty and satisfaction. You will be expected to interact with guests, gather feedback, and uphold the company's service standards to ensure a positive guest experience. Marriott International values diversity and maintains an inclusive culture, promoting non-discrimination in the workplace. By joining the Courtyard team, you will become part of a brand that is dedicated to enhancing the guest experience for business travelers and continuously striving for excellence while fostering a supportive and fun work environment. If you are passionate about providing exceptional guest experiences, eager to be part of a dynamic team, and committed to personal and professional growth, Courtyard offers you the opportunity to excel, belong to a global team, and unleash your full potential.,
Posted 1 week ago
2.0 - 5.0 years
6 - 9 Lacs
Mumbai
Work from Office
Responsible verifying that operations are in compliance with hygiene and food safety standards. Advises on proper food handling practices and provides food hygiene training for all new hires and trainees. Identifies key areas of risk in various food operations and takes preemptive remedial action. Provides technical advice on product labeling issues for fulfilling government requriements. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major. Preferred: Environmental Health Degree or Culinary Degree CORE WORK ACTIVITIES Managing Hygience and Food Safety Operations Verifies compliance with Brand Standard Audit (BSA) requriements of Marriott International throughout the operations. Advises and monitors food handlers on the proper good handling practices and verifies their observance. Identifies key areas of risk in various food operations and takes preemptive remedial action. Verifies complianace with food and hygiene regulations, licensing conditions and codes of practice relating to food operations. Provides technical advice on product labeling issues for fulfilling government requirements. Provides in-house food hygiene training for all good handlers, (eg new hires and trainees). Handles complaints or enquiries from customers and local food sategey and health departments on food hygiene matters. Conducts and records daily kitchen inspections on the personal, environmental and food hygiene condictions and provides corrective action plans as necessary. Conducts regular vendor inspections in partnership with purchasing and culinary leadership. Conducts regular internal BSA inspections with culinary leadership and kitchen cleaning staff. Conducts regular inspections on the kitchen of kitchen equipment and verifies defects and non-conformities are remedied by the appropriate parties. Coordinates cleaning program in all F&B areas (eg, General clean), identifying trends and making recommendation for improvements. Establishes and maintains open, collaborative relationships with employees. Liases with pest control company for any pest issues and monitors pest control performance. Maintains and makes improvements to hygiene standards. Regularly reviews and refreshes the food safety standards of all food handlers withing the property. Maintains documentation on all hygiene and food safety stadards throughout the operation. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Posted 1 week ago
2.0 - 7.0 years
5 - 6 Lacs
Chandigarh
Work from Office
The position assists with the soliciting and handling of sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required CORE WORK ACTIVITIES Building Successful Relationships that Generate Sales Opportunities Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include participating on sales calls, entertainment, FAM trips, trade shows, etc Develops relationships within community to strengthen and expand customer base for sales opportunities. Assists with managing and developing relationships with key internal and external stakeholders. Provides accurate, complete and effective turnover to Event Management. Managing Sales Activities Participates in sales calls with members of sales team to acquire new business and/or close on business. Supports the operational aspects of business booked (eg, generating proposal, writing contract, customer correspondence). Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue Identifies new business to achieve personal and location revenue goals. Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc and knows how to sell against them. Assists in closing the best opportunities for the location based on market conditions and location needs. Gains understanding of the location s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution. Providing Exceptional Customer Service Supports the company s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Services our customers in order to grow share of the account. Executes and supports the company s customer service standards. Provides excellent customer service consistent with the daily service basics of the company. Sets a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Posted 1 week ago
1.0 - 4.0 years
3 - 4 Lacs
Mumbai, Bengaluru
Work from Office
Take food orders Serve Guests Take Reservation Clear Tables Good English Communication Skills Prior Experience in Fine Dining
Posted 1 week ago
12.0 - 22.0 years
5 - 7 Lacs
Surat
Work from Office
Having excellent experience in: - Front office Operations – Different type of Hotels, Reservation Procedures, Guest Tracking Hospitality Software’s – Fidelio / Opera F&B Service, Banquets, Dining Etiquettes, Table Manners and Table layout Housekeeping Operations Basics of French Language and terms used Different types of Menu F&B Production, Menu Planning, Alcoholic and Non Alcoholic Beverages Various types of cutlery Room servicing and different type of rooms Roles and Responsibilities Having excellent experience in: - Front office Operations – Different type of Hotels, Reservation Procedures, Guest Tracking Hospitality Software’s – Fidelio / Opera F&B Service, Banquets, Dining Etiquettes, Table Manners and Table layout Housekeeping Operations Basics of French Language and terms used Different types of Menu F&B Production, Menu Planning, Alcoholic and Non Alcoholic Beverages Various types of cutlery Room servicing and different type of rooms
Posted 1 week ago
1.0 - 4.0 years
4 - 8 Lacs
Ahmedabad, Bengaluru
Work from Office
Take Reservation Take Food Orders Ensure all customers are served appropriately Lead the team of Stewards Ensure Food Safety standards are met Address Customer feedback
Posted 1 week ago
4.0 - 7.0 years
5 - 6 Lacs
Bangalore/ Bengaluru
Work from Office
Job Description and Responsibilities Top Line & bottom line Responsible for achieving weekly, monthly & annual budget sales targets for the restaurants. Responsible for achieving budgeted profitability for the restaurants. Food cost and wastage control Controlling food cost by ensuring the correct in house recipe is followed. Portion control, Recipe checks and Minimizing Wastage. Team Management - Managing the complete manpower of various department (front office, kitchen, housekeeping, delivery, valet services & security) Leading, mentoring & monitoring the performance of the team to ensure efficiency in process operations and Keeping team motivated all the time. Identifying, training, coaching and preparing possible good staff to take on more responsibility within the Company. Setting up individual & team targets and helping them to achieve the same. Doing manpower planning / shift schedule and Leave calendar planning and leave approvals for restaurant staff. Accounting - Insuring safety of cash deposit & safety in the restaurant. Preparing monthly & weekly petty cash expense vouchers. Monitoring petty cash expense voucher submission & reimbursement as per schedule so that restaurants do not short of patty cash advance Cost Control - Controlling and monitoring general restaurants and ensuring the same within the approved budget. Monitoring consumption of gas, electricity, delivery bike fuel, generator diesel etc. Minimize local raw material purchase to reduce cost of purchase Inventory Management - Forecasting inventory needs and liaising with the procurement teams for the same To ensure that supplies are properly used and accounted for to prevent wastage and loss and to keep them within budget limit. Preparing & authorization of all GRN for complete Raw material purchase at restaurant level. Continuously monitoring Food cost, Wastage, Staff Food consumption & cleaning materials. Maintaining FIFO (First In First Out) policy. Monitoring restaurants food ordering & stock level. Monitoring quality of raw material (Vegetables, Fruits & other food items) supply. Doing surprise stock checks. Doing physical stock verification every month end and ensuring correct physical stock entry in the software. Validating system v/s physical stock after inventory is done. Formats, Checklist & Reports- Monitoring format, checklist & Reports for better operational control. Maintaining and verification of daily, Weekly & monthly reports. Monitoring of all checklists from various departments Cleaning & Hygiene- Maintaining & monitoring cleaning checklist scheduling & monitoring daily, weekly & monthly cleaning schedule. Ensuring that the restaurant's entire area is clean all the time & kept tidy. Restaurant Sales & Operation Working with and driving the restaurant team. Continuously monitoring service standards & sharing feedback with the team. Sharing sales data and sales trends with the team and doing effective planning. Sharing all findings with the team on sales, service, food quality & quantity, stock management, guest feedback & general upkeep of the restaurant. Setting up daily staff meeting guidelines & monitoring. Taking direct guest feedback on the floor as much as possible and to have a direct dialogue with Guests on food and services Dealing with and resolving guest complaints. Consistency on production and services. Ensuring timely communication with reporting manager for renewal of restaurants all license
Posted 1 week ago
2.0 - 7.0 years
2 - 3 Lacs
Hyderabad
Work from Office
Kitchen Supervisor oversees daily kitchen operations, ensuring food quality, staff coordination, inventory control, and strict compliance with health and safety standards.
Posted 1 week ago
2.0 - 6.0 years
1 - 3 Lacs
Hyderabad
Work from Office
We are looking for a passionate and experienced Shift Manager to join our HIAL (Hyderabad International Airport, Hyderabad) store. As a Shift Manager, you will be responsible for overseeing all shift operations, delivering exceptional guest experiences, and driving team performance. Job Position: Shift Manager (Full Time) Job Location: Hyderabad International Airport (HIAL), Hyderabad Essential Skills for your mission: Guest Service/Quality Food and Beverages Welcomes and connects with Guests. Determines Guest needs and suggests appropriate product, offering demonstrations and samples. Remains focused on Guest satisfaction and thank every Guest. Regularly asks Guests for feedback Follows food, health, safety, and sanitation guidelines for all our products. Regularly identifies operational improvements that drive customer satisfaction and minimize waste and inefficiency Restaurant Operations Follows and takes a lead in directing others to follow policies and procedures for operational flows at each station, and applying standards for merchandising stock rotation and storing of all products. Performs and directs others to complete cleaning tasks in accordance with duty roster and cleaning schedules. Places orders to assist shift operators. Assists in Team scheduling and in adjusting staffing to meet business requirements/patterns. Flawlessly executes store plans to increase sales and control costs Executes consistently on all store operating standards Profitability Follows and guides others in following cash handling procedures and till point policies. Follows inventory stocking and recording guidelines. Contributes to store goals for increasing sales and improving profits. Assists store management with accounting and banking responsibilities. Records and is accountable for store funds while running a shift. People Development Acts as a role model, providing guidance and training to store Team Members on all performance expectations. Ensures Team Members adhere to food and beverage quality and requirement. Demonstrates and ensures all policies and procedures are followed. Communicates store and employee concerns to store management Provides ongoing coaching to strengthen the performance of other employees, improving skills in needed areas Cash Handling, Stock Control and Add-On Sales: Follows cash handling procedures and till point policies. Follows inventory stocking and recording guidelines. Contributes to store goals for increasing sales/add-on sales Working with the Team: Building strong working relationships with team and Store Manager Demonstrating support for team/store decisions and seeking to understand the rationale behind decisions Effectively communicating timely and important information to Store Manager and team Actively seek and act on feedback Delivers difficult messages with confidence and compassion Works collaboratively with team and motivates team members to meet goals Responds calmly and professionally when his/her authority is challenged Why should you work with us? Tim Hortons is one of the fastest-growing coffee chains in India. Our leadership roles offer structured career development and exposure to dynamic, high-volume environments such as airports. As the face of our HIAL store, you will represent the brand to thousands of travelers and help build a legacy of excellence.
Posted 1 week ago
0.0 - 2.0 years
2 - 4 Lacs
Mumbai
Work from Office
Complete final breakdown of function, by cleaning the room, and cleaning and returning equipment to its proper location. Complete closing duties, including storing all reusable goods, locking doors, breaking down goods, etc. Set up, stock, and maintain work areas. Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas. Transport dirty linen to correct area to be cleaned, separate napkins from tablecloths, and restock linen shelves with clean linens. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Assist other departments when needed to ensure optimum service to guests. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None .
Posted 1 week ago
2.0 - 6.0 years
4 - 7 Lacs
Mumbai, Nagpur, Thane
Work from Office
Our jobs aren t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience. No matter what position you are in, there are a few things that are critical to success ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts to get it right for our guests and our business each and every time. .
Posted 1 week ago
4.0 - 9.0 years
6 - 7 Lacs
Bengaluru
Work from Office
Entry level management position that focuses on successfully accomplishing the daily objectives in the kitchen. Assists in leading staff while personally assisting in all areas of the kitchen, including food production; purchasing and kitchen sanitation. Position contributes to ensuring guest and employee satisfaction while maintaining the operating budget. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area. OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area. CORE WORK ACTIVITIES Ensuring Culinary Standards and Responsibilities are Met Maintains food handling and sanitation standards. Performs all duties of Culinary and related kitchen area employees in high demand times. Oversees production and preparation of culinary items. Ensures employees keep their work areas clean and sanitary. Works with Restaurant and Banquet departments to coordinate service and timing of events and meals. Complies with loss prevention policies and procedures. Strives to improve service performance. Communicates areas in need of attention to staff and follows up to ensure follow through. Leads shifts while personally preparing food items and executing requests based on required specifications. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Supervises and coordinates activities of cooks and workers engaged in food preparation. Checks the quality of raw and cooked food products to ensure that standards are met. Assists in determining how food should be presented and creates decorative food displays. Supporting Culinary Team Activities Supervises daily shift operations. Ensures all employees have proper supplies, equipment and uniforms. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures completion of assigned duties. Participates in the employee performance appraisal process, giving feedback as needed. Handles employee questions and concerns. Communicates performance expectations in accordance with job descriptions for each position. Participates in an on-going employee recognition program. Conducts training when appropriate. Monitors employees progress towards meeting performance expectations. Maintaining Culinary Goals Participates in department meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results. Supports and assists with new menus, concepts and promotions for the Restaurant outlets and Banquets. Providing Exceptional Customer Service Sets a positive example for guest relations. Handles guest problems and complaints seeking assistance from supervisor as necessary. Empowers employees to provide excellent customer service within guidelines. Additional Responsibilities Reports malfunctions in department equipment. Purchases appropriate supplies and manages food and supply inventories according to budget. Attends and participates in all pertinent meetings. .
Posted 1 week ago
1.0 - 6.0 years
6 - 12 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Entry level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. CANDIDATE PROFILE Education and Experience High school diploma or GED; 1 year experience in the housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Managing Housekeeping Operations and Budgets Ensures knowledge and understanding of OSHA regulations are up to date. Oversees all lost and found procedures. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Inventories stock to ensure adequate supplies. Ensures guest room status is communicated to the Front Desk in a timely and efficient manner. Works effectively with the Engineering department on guest room maintenance needs. Understands and complies with loss prevention policies and procedures. Ensures all employees have proper supplies, equipment and uniforms. Assists in supervising an effective inspection program for all guestrooms and public space. Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary. Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager. Observes service behaviors of employees and provides feedback to individuals; continuously strives to improve service performance. Ensuring Exceptional Customer Service Handles guest problems and complaints seeking assistance from supervisor as necessary. Assists in the review of comment cards and guest satisfaction results with employees. Sets a positive example for guest relations. .
Posted 1 week ago
4.0 - 6.0 years
3 - 4 Lacs
Ahmedabad, Mumbai (All Areas)
Work from Office
PEBBLE STREET HOSPITALITY Pebble Street Hospitality, founded by the Tham brothers, is a pioneer in modern Asian food and nightlife experiences in Pune. Each venture under the Pebble Street umbrella celebrates the finest and freshest in Asian cuisine, offering unique gastronomic experiences. KOKO-Asian Gastropub and Foo-Asian Tapas are two of the culinary concepts that redefine Asian dining with contemporary flair. Position: Assistant Restaurant Manager Location: Mumbai Preferred candidate: Experienced professional with relevant experience in Mid senior level in Hospitality (Pan Asian restaurant preferred.) Educational qualification: Bachelors in Hospitality or equivalent Key Responsibilities: Staff Management: Training and supervising employees, ensuring they adhere to company policies and procedures. Customer Service: Maintaining high standards of customer service, addressing guest complaints, and ensuring a positive dining experience. Operational Support: Assisting with inventory management, food quality control, and ensuring the restaurant meets health and safety regulations. Administrative Tasks: Processing payroll, managing costs, and preparing reports. Team Leadership: Motivating and supporting staff to achieve operational goals, while also mentoring and developing team members. Financial Management: Tracking costs, sales, and losses, and assisting with budgeting and financial planning. Compliance: Ensuring the restaurant complies with all relevant food safety standards and regulations. Communication: Effectively communicating with staff, guests, and management to ensure smooth operations. Skills and Qualifications: Leadership and Management Skills: Ability to effectively lead, motivate, and supervise staff. Customer Service Skills: Strong ability to handle customer interactions and resolve issues professionally. Communication Skills: Excellent verbal and written communication skills for effective interaction with staff and customers. Problem-Solving Skills: Ability to identify and resolve issues quickly and efficiently. Organizational Skills: Ability to prioritize tasks and manage multiple responsibilities effectively. Food Safety Knowledge: Understanding of food safety regulations and procedures. Experience in the hospitality industry: Previous experience in restaurant management or a related field is highly desirable. Interested candidates can share their resume on sagar@pshpl.com.
Posted 1 week ago
1.0 - 2.0 years
1 - 2 Lacs
Mumbai
Work from Office
Position: Restaurant Captain . Outlet: FOO Asian Tapas. Location: Lower Parel, Churchgate, Thane. Preferred candidates: Young & enthusiastic hospitality professionals with 1-2 years of experience. Key Responsibilities: Guest Interaction: Greetings and welcoming guests, explaining menu items, offering recommendations, and answering questions. Order Taking and Service: Receiving and processing orders, ensuring timely delivery of food and beverages, and serving meal accompaniments. Customer Satisfaction: Addressing any guest complaints or requests, ensuring a positive dining experience. Team Management: Training and supervising servers, assigning tasks, and ensuring smooth team coordination. Restaurant Operations: Overseeing restaurant operations, maintaining cleanliness, and managing inventory. Financial Management: Taking responsibility for financial management activities, including budget control and staff wages. Essential Skills: Customer Service: Excellent communication and interpersonal skills to ensure guest satisfaction. Leadership: Ability to guide and motivate staff, create a positive team environment, and lead by example. Knowledge of Food and Beverage Service: Understanding of restaurant service standards, food preparation, and beverage service. Time Management: Ability to manage multiple tasks efficiently and ensure smooth service. Problem-solving: Ability to handle customer complaints and resolve any issues that may arise during service. Interested candidates can share their resume on HR- 9324909992/ sagar@pshpl.com
Posted 1 week ago
3.0 - 5.0 years
3 - 3 Lacs
Neemrana
Work from Office
Responsibilities: * Manage staff performance & development * Ensure guest satisfaction * Oversee restaurant operations * Collaborate with hotel team on events & promotions * Maintain budget & profitability Food allowance Provident fund Annual bonus
Posted 1 week ago
3.0 - 4.0 years
5 - 6 Lacs
Mangaluru, Manipal
Work from Office
Roles and Responsibilities Manage daily operations of the restaurant, ensuring seamless service delivery to guests. Oversee inventory management, food costing, and stock control to minimize waste and optimize profitability. Develop and implement strategies to improve customer satisfaction, loyalty, and retention through exceptional guest experiences. Collaborate with team members to achieve sales targets, manage labor costs, and maintain high standards of quality control. Ensure compliance with company policies, procedures, and regulatory requirements.
Posted 1 week ago
5.0 - 9.0 years
2 - 3 Lacs
Ludhiana, New Delhi, Gurugram
Work from Office
Role Description This is a full-time, on-site role for a Assistant Restaurant Manager located in Gurugram, Ludhiana and Rajpura. The Assistant restaurant Manager will be responsible for managing day-to-day operations, assisting the restaurant manager, ensuring customer satisfaction and managing food and beverage operations of the store. The Restaurant Manager will also be responsible for hiring, training, and overseeing the restaurant staff while maintaining open communication. Qualifications Customer Satisfaction and Customer Service skills Significant experience in the food and beverage industry Strong communication skills Ability to hire, train, and manage staff Bachelor's degree in Hospitality, Business Management or related field Experience in managing restaurant operations is preferred Worked with a QSR, Cafe and Bakery outlets.
Posted 1 week ago
5.0 - 7.0 years
3 - 5 Lacs
Ludhiana
Work from Office
This is a full-time, on-site role for a Restaurant Manager located in Gurugram, Ludhiana and Rajpura. The Restaurant Manager will be responsible for managing day-to-day operations, ensuring customer satisfaction and managing food and beverage operations of the store. The Restaurant Manager will also be responsible for hiring, training, and overseeing the restaurant staff while maintaining open communication. Qualifications * Customer Satisfaction and Customer Service skills * Significant experience in the food and beverage industry * Strong communication skills * Ability to hire, train, and manage staff * Bachelor's degree in Hospitality, Business Management or related field * Experience in managing restaurant operations is preferred * Worked with a QSR, Cafe and Bakery outlets.
Posted 1 week ago
5.0 - 10.0 years
3 - 6 Lacs
Ludhiana, New Delhi, Gurugram
Work from Office
Role Description This is a full-time, on-site role for a Restaurant Manager located in Gurugram, Ludhiana and Rajpura. The Restaurant Manager will be responsible for managing day-to-day operations, ensuring customer satisfaction and managing food and beverage operations of the store. The Restaurant Manager will also be responsible for hiring, training, and overseeing the restaurant staff while maintaining open communication. Qualifications Customer Satisfaction and Customer Service skills Significant experience in the food and beverage industry Strong communication skills Ability to hire, train, and manage staff Bachelor's degree in Hospitality, Business Management or related field Experience in managing restaurant operations is preferred Worked with a QSR, Cafe and Bakery outlets.
Posted 1 week ago
1.0 - 5.0 years
1 - 1 Lacs
Ludhiana, New Delhi, Rajpura
Work from Office
Role Description This is a full-time on-site role as a Commis at Delifrance India located in Ludhiana/Rajpura/New Delhi. The Commis will assist the chef and other senior kitchen staff in the preparation and production of all food items as per Delifrance standards. The role also includes maintaining a sanitized work area and assisting with cleaning duties as assigned. Qualifications The ideal candidate should possess the following: Basic understanding of cooking methods, ingredients, and equipment Good hygiene and cleanliness practices Ability to lift heavy objects and remain on your feet for extended periods of time Attention to detail and strong communication skills Ability to follow instructions and work as part of a team Prior experience in a professional kitchen is a plus, but not required Culinary education or certification is a plus, but not required
Posted 1 week ago
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