Guest Service Associate

Fairmont Hotels Resorts

1 - 3 years

1 - 2 Lacs

nashik

Posted:1 hour ago| Platform:

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Skills Required

cleaning guest service food and beverage customer service guest handling housekeeping sales food safety guest relations operations written communication beverage hospitality hotel management restaurant management communication skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

Be the ultimate welcoming committee, greeting guests with a smile that could light up the Taj Mahal
Master the art of mind-reading (okay, just taking orders) with lightning speed and accuracy
Become a food and beverage ninja, serving up deliciousness with style and flair
Channel your inner math whiz to handle payments and keep the cash flowing
Transform into a cleaning superhero, keeping our dining areas sparkling and guest-ready
Flex your muscles (and your organizational skills) setting up and breaking down dining areas
Be the go-to problem solver, tackling guest inquiries faster than you can say "chai"
Team up with our kitchen wizards to ensure orders are fulfilled with magical precision
Embrace your inner germaphobe and become a champion of food safety and hygiene
Unleash your inner salesperson, charming guests with irresistible menu suggestions
Play "I Spy" with inventory, keeping our supplies stocked and ready for action
Turn those frowns upside down by resolving guest concerns with a sprinkle of kindness and a dash of efficiency
High school diploma or equivalent
Strong customer service skills with a friendly and supportive demeanor
Knowledge of food and beverage operations
Excellent verbal and written communication skills
Ability to work efficiently in a fast-paced environment
Basic math skills for handling financial transactions
Strong teamwork and collaboration abilities
Keen attention to detail
Physical stamina to stand and move for extended periods
Food handling certification (preferred)
Previous experience in hospitality or food service industry (preferred)
Proficiency in multiple languages, especially those relevant to Nashik, India (preferred)
Knowledge of local cuisine and cultural preferences
Flexibility to work various shifts, including weekends and holidays

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