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5.0 - 10.0 years
4 - 7 Lacs
Pune
Work from Office
Supervise the dining floor to guarantee smooth service flow and guest satisfaction. Verify each order for accuracy, monitor progress, and coordinate with the kitchen to ensure meals are served promptly. Contact---7448010777 Required Candidate profile Must be guest service focused and team player Minimum 12th Pass
Posted 1 week ago
5.0 - 10.0 years
0 - 0 Lacs
delhi
On-site
HIRING FOR RESTAURANT MANAGER / VASANT KUNJ JOB LOCATION Vasant Kunj , Delhi SALERY INR 45,000 CTC Qualification - Hotel Management Graduate EXPERIENCE Must have a minimum of 06 years of experience as a Restaurant Manger Must be well spoken in English CONTACT - 9971950060 www.shriramjobs.in
Posted 1 week ago
2.0 - 7.0 years
2 - 4 Lacs
Gurugram
Work from Office
WALKIN Interview Details : Wednesday - Ms. Ekta Singh Venue - Elante Town Center, Sec 67, Sohna Road, opposite Airia Mall Dominos Store Thursday - Mr. Nishaant Venue - Sec 29, Club Market Dominos Store Thursday - Mr. Vikas Tiwari Venue - Paras Trinity, Sec 63 Dominos Store Friday - Mr. Surajpal Bhagel Venue - Sec 12, Prem Nagar Dominos Store Shift Manager : Work Exp. : 1 -5 Years Education : Graduation Mandatory Driving License :Mandatory Should have worked as Shift Manager in QSR/ Retail/ Q-Commerce Store Manager : Work Exp. : 4-10 Years Education : Graduation Mandatory Driving License :Mandatory Should have worked as Store Manager in QSR/ Retail/ Q-Commerce 2. JOB PURPOSE: The shift Manager (AM/ASM) would be responsible for handling the shift. His/her majority of the time is spent in meeting Guest expectations, running smooth operations, motivating the restaurant staff & ensuring product quality. 4. KEY ACCOUNTABILITIES: Description Performance Indicators Leads Operational Excellence and the Guest Experience: 1. Role models expected behavior and coaches team on hospitality standards 3. Executes processes that ensure the restaurant meets safety and sanitation standards 4. Executes processes that ensure inside and outside cleanliness standards are met 5. Ensures self and team handles all Guest concerns utilizing LEADS with a sense of urgency 6. Responds to all Guest feedback with action plans to address opportunities 7. Ensures all shifts are appropriately staffed to achieve service with speed goals 9. Empowers the team to satisfy Guest needs and resolve concerns 10. Removes barriers to delivering Hospitality behaviors 11. Communicates Guest feedback to the team and involve in action plans to resolve issues Builds Team Talent: 1. Handles all employee concerns with a sense of urgency 2. Treats all team members fairly and with respect 3. Ensures no team members is placed in position until all training is complete 4. Provides regular communication to team including goals and results 5. Source, trains, retains, and develops team members that improve the Guest experience 6. Executes team service through effective scheduling, cross training, and deployment 7. Executes development plans for talented team members to grow their career Drives Sales Growth: 1. Owns local store marketing in trade area, becoming integrated into the community 2. Tracks results 3. Involves entire team by communicating goals, results, and action plans 4. Ensures the restaurant is well maintained including cleanliness 5. Ensure all products are available to Guests every shift and execute all products to standard 6.Utilizes appropriate suggestive selling Plans and Communicates: 1. Discusses issues with other managers 2. Discusses shift plan with team 3. Involves entire team by communicating goals, results, and action plans 4. Makes adjustments to assignments during the shift to achieve goals 5. Ensures self and team handles all Guest concerns utilizing LEADS with a sense of urgency 6. Executes travel paths and delegates tasks as required 7. Ensures each shift is appropriately staffed to meet hospitality with speed goals 7. QUALIFICATIONS, EXPERIENCE, & SKILLS: Skills: Speaks/Reads English, Math, On-boarding of new employees, Team building, Conflict management, Root cause analysis, Problem solving, At least 18 years of age Qualification 3 Years Hotel Management Degree/Diploma, Graduate Experience Minimum 0-2 years experience in Food Services or Retail industry & IHM Freshers
Posted 1 week ago
2.0 - 7.0 years
4 - 8 Lacs
Noida, Uttar Pradesh, India
On-site
Supports the smooth running of the food beverage department, where all aspects of the guest food beverage service experience are delivered to the highest levels. Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries. Delivers on plans and objectives where food beverage initiatives hotel targets are achieved. Manages the food beverage team fostering a culture of growth, development and performance within the department. Responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained. Builds and maintains effective working relationships with all key stakeholders. Delivers effective programmes that advance service standards, profitability and cost control. Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required. Requirements of the Restaurant Manager:. Proven experience in food beverage service with excellent problem-solving capabilities. Excellent managerial skills with a hands-on approach and lead-by-example work style. Commitment to exceptional guest service with a passion for the hospitality industry. Ability to find creative solutions, offering advice and recommendations. Personal integrity, with the ability to work in an environment that demands excellence, time and energy. Experienced in using IT systems on various platforms. Strong communication skills.
Posted 1 week ago
0.0 - 3.0 years
0 - 1 Lacs
Jaipur
Work from Office
Responsibilities: Open and set up the caf daily Serve food and clear trays Maintain cleanliness and hygiene Assist in cooking instant noodles (training provided) Greet guests and handle them politely Performance bonus
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
haryana
On-site
The position at The Westin Sohna Resort & Spa is responsible for proactively seeking and managing sales opportunities. You will ensure that business is transferred efficiently and in a timely manner for effective service delivery. Your role will involve leading day-to-day sales activities, focusing on nurturing long-term, value-based customer relationships to meet sales objectives and achieve personal sales targets. Education And Experience - Possess a 2-year degree in Business Administration, Marketing, Hotel and Restaurant Management, or a related field from an accredited university along with 3 years of experience in sales and marketing or a related professional area. OR - Hold a 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or a related field, with at least 1 year of experience in sales and marketing or a related professional area. Core Work Activities Building Successful Relationships that Generate Sales Opportunities - Collaborate with off-property sales channels to ensure coordinated and complementary sales efforts. - Strengthen relationships with existing and new customers through various activities such as sales calls, entertainment, FAM trips, and trade shows. - Develop community relationships to expand the customer base for potential sales opportunities. - Manage relationships with key internal and external stakeholders effectively. - Provide accurate turnover to Event Management for seamless service delivery. Managing Sales Activities - Participate in sales calls with the sales team to secure new business or finalize existing deals. - Support operational aspects of booked business, including proposal generation, contract writing, and customer correspondence. Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue - Identify new business opportunities to meet personal and location revenue targets. - Understand market trends, competitor analysis, economic factors, and customer expectations to capitalize on sales opportunities. - Close the most suitable opportunities based on market conditions and location requirements. - Serve customers by addressing their business needs, issues, and concerns with appropriate solutions. Providing Exceptional Customer Service - Uphold the company's service and relationship strategy to drive customer loyalty and deliver service excellence. - Grow account share by servicing customers effectively. - Maintain high customer service standards and interact with guests to gather feedback on product quality and service levels. Marriott International is an equal opportunity employer that values diversity and inclusion. We celebrate the unique backgrounds of our associates and are committed to non-discrimination based on any protected basis. Westin is dedicated to empowering guests to enhance their well-being while traveling, and we are seeking passionate and engaged associates to bring our unique wellness brand to life. As an ideal Westin candidate, you are passionate, active, optimistic, and adventurous. Join us to do your best work, embrace your well-being, and become the best version of yourself.,
Posted 1 week ago
15.0 - 23.0 years
0 - 0 Lacs
Coimbatore
Work from Office
AREAS OFRESPONSIBILITY Assists in the development and implementation of business strategies for the hotel which are aligned with Merlis overall mission, vision values and strategies Participates in the development of the hotels business strategies Develops and implements strategies for Food and Beverage operations, marketing and sales that support achievement of the hotels goals Monitors status regularly and adjusts strategies as appropriate Assists with the development of the annual budget in conjunction with the Executive Committee, implements the approved budget; monitors revenues and costs on a daily basis, taking corrective action when necessary Create F&B Road Map and F&B Event Calendar for the F&B Outlets in coordination with Exec Chef. Interact with guests for all major Banquet events menu planning and execution Introduce concepts in F&B in coordination with Exe.Chef Achieves revenue goals by assisting in the development and management of the food & beverage marketing, sales and product strategies Analyzes sales and competition on a regular basis and develops strategies to increase market share Assists with the development and implementation of the food and beverage marketing and sales plan Assists with the development and implementation of the menu offerings and pricing based on competition, market trends, costs, etc. Takes monthly inventories for supplies and maintains optimum stock levels to meet customer demand, detect waste and avoid excess expense for optimal profit without adversely affecting hotel performance. Establish matrices and systems to ensure smooth functioning hotel outlets. Adheres to Merlis marketing and sales standards Maximizes profitability by managing Food & Beverage operations Analyzes business results on a regular basis and takes actions to improve results as appropriate Ensures that there is smooth coordination between the kitchen staff/stewards and the front-house serving staff Plans new and popular menus and monitors to ensure top-notch quality and prompt service Promotes Food and Beverage outlets through advertising and public relations campaigns through local sources Evaluates food & beverage service quality and service levels regularly and implements strategies to improve areas of concern Ensures outlets meet or exceed brand standards Develops and implements strategies and practices which support employee engagement Communicates performance expectations and provides employees with on-going feedback and implement daily briefings in all F&B Outlets and led by respective managers, Also cross audit the briefings Provides employees with coaching and counselling as needed to achieve performance objectives and reach their fullest potential REQUIREMENTS Minimum five years management experience Highschool diploma required, bachelors degree preferred Excellent oral and written communication skills Collaborate effectively with other hotel employees and managers to ensure teamwork Able to resolve conflicts guests, supervisor and employee Ability to multitask and work well under pressure In-depth knowledge of all areas of food and beverage including wines and liqueurs Knowledge of local liquor laws and regulations Strong floor presence with focus and energy Basic computer skills in MS Office, reservation systems, and point of sales systems
Posted 1 week ago
0.0 - 4.0 years
2 - 3 Lacs
Kochi, Gurugram
Work from Office
About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective Essential Job Tasks Areas of Responsibility Required Qualifications Work Experience Languages Needed in Position Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Effective Communication Resilience Accountability Teamwork Judgement & Analysis Learning Agility Equal Opportunities Employment at IHCL .
Posted 1 week ago
1.0 - 4.0 years
2 - 3 Lacs
Kolkata
Work from Office
About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective Essential Job Tasks Areas of Responsibility Required Qualifications Work Experience Languages Needed in Position Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Effective Communication Resilience Accountability Teamwork Judgement & Analysis Learning Agility Equal Opportunities Employment at IHCL .
Posted 1 week ago
0.0 - 4.0 years
2 - 3 Lacs
Kochi
Work from Office
About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective Essential Job Tasks Areas of Responsibility Required Qualifications Work Experience Languages Needed in Position Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Effective Communication Resilience Accountability Teamwork Judgement & Analysis Learning Agility Equal Opportunities Employment at IHCL .
Posted 1 week ago
10.0 - 15.0 years
12 - 14 Lacs
Bengaluru
Work from Office
About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective Essential Job Tasks Areas of Responsibility Required Qualifications Work Experience Languages Needed in Position Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Process Excellence Result Orientation Collaborative Engagement Change Championship Growth Mindset Talent Enrichment Guest Centricity Personal Effectiveness Equal Opportunities Employment at IHCL .
Posted 1 week ago
8.0 - 16.0 years
7 - 8 Lacs
Tirupati
Work from Office
About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective Essential Job Tasks Areas of Responsibility Required Qualifications Work Experience Languages Needed in Position Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Process Excellence Result Orientation Collaborative Engagement Change Championship Growth Mindset Guest Centricity Personal Effectiveness Equal Opportunities Employment at IHCL .
Posted 1 week ago
3.0 - 13.0 years
5 - 15 Lacs
Kolkata
Work from Office
About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective Essential Job Tasks Areas of Responsibility Required Qualifications Work Experience Languages Needed in Position Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Process Excellence Result Orientation Collaborative Engagement Change Championship Growth Mindset Guest Centricity Personal Effectiveness Equal Opportunities Employment at IHCL .
Posted 1 week ago
1.0 - 4.0 years
2 - 3 Lacs
Kochi, Aluva
Work from Office
About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective Essential Job Tasks Areas of Responsibility Required Qualifications Work Experience Languages Needed in Position Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Effective Communication Resilience Accountability Teamwork Judgement & Analysis Learning Agility Equal Opportunities Employment at IHCL
Posted 1 week ago
5.0 - 10.0 years
11 - 13 Lacs
Gurugram
Work from Office
Our jobs aren t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None .
Posted 1 week ago
3.0 - 8.0 years
10 - 11 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Position responsible for assigned food and beverage/culinary operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. CANDIDATE PROFILE Education and Experience High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Assisting in Food and Beverage Operations Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service. Provides excellent customer service to all employees. Responds quickly and proactively to employees concerns. Uses coaching skills throughout the property. Demonstrates self confidence, energy and enthusiasm. Motivates and encourages staff to solve guest and employee related concerns. Ensuring Exceptional Customer Service Provides excellent customer service. Responds quickly and proactively to guests concerns. Understands the brands service culture. Sets service expectations for all guests internally and externally. Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee. Follows up to ensure complaints have been addressed to the guests satisfaction. Develops a relationship with all guests to build repeated clientele internally and externally. Additional Responsibilities as Assigned Complies with all corporate accounting procedures. Assists GM as needed with annual Quality audit. .
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
thrissur, kerala
On-site
You will be responsible for assisting with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, while ensuring that employee, guest, and owner expectations are met. As the Assistant Manager - Outlet, your role involves assisting the Outlet Manager in managing the assigned outlet as a successful independent profit center. This includes adhering to the outlet's operating concept and Hyatt International standards, with a focus on maximizing guest satisfaction while operating within budget to contribute to the financial success of the outlet. Ideally, you should have a relevant degree, apprenticeship, or diploma in Hospitality or restaurant management. Additionally, a minimum of 2 years of work experience as an Assistant Outlet Manager or Team Leader/Captain in a hotel or large restaurant with good standards is required.,
Posted 1 week ago
2.0 - 11.0 years
4 Lacs
Ahmedabad
Work from Office
The Indian Hotels Company Limited is looking for Assistant Restaurant Manager to join our dynamic team and embark on a rewarding career journey Assist in managing restaurant operations Ensure high levels of customer service Supervise and train restaurant staff Handle customer inquiries and complaints Monitor inventory and order supplies Implement sales and promotional strategies Ensure compliance with health and safety regulations
Posted 1 week ago
0.0 - 7.0 years
2 - 3 Lacs
Bengaluru
Work from Office
About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective Essential Job Tasks Areas of Responsibility Required Qualifications Work Experience Languages Needed in Position Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Effective Communication Resilience Accountability Teamwork Judgement & Analysis Learning Agility Equal Opportunities Employment at IHCL .
Posted 1 week ago
2.0 - 7.0 years
6 - 9 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Responsible verifying that operations are in compliance with hygiene and food safety standards. Advises on proper food handling practices and provides food hygiene training for all new hires and trainees. Identifies key areas of risk in various food operations and takes preemptive remedial action. Provides technical advice on product labeling issues for fulfilling government requriements. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major. Preferred: Environmental Health Degree or Culinary Degree CORE WORK ACTIVITIES Managing Hygience and Food Safety Operations Verifies compliance with Brand Standard Audit (BSA) requriements of Marriott International throughout the operations. Advises and monitors food handlers on the proper good handling practices and verifies their observance. Identifies key areas of risk in various food operations and takes preemptive remedial action. Verifies complianace with food and hygiene regulations, licensing conditions and codes of practice relating to food operations. Provides technical advice on product labeling issues for fulfilling government requirements. Provides in-house food hygiene training for all good handlers, (e.g. new hires and trainees). Handles complaints or enquiries from customers and local food sategey and health departments on food hygiene matters. Conducts and records daily kitchen inspections on the personal, environmental and food hygiene condictions and provides corrective action plans as necessary. Conducts regular vendor inspections in partnership with purchasing and culinary leadership. Conducts regular internal BSA inspections with culinary leadership and kitchen cleaning staff. Conducts regular inspections on the kitchen of kitchen equipment and verifies defects and non-conformities are remedied by the appropriate parties. Coordinates cleaning program in all F&B areas (e.g., General clean), identifying trends and making recommendation for improvements. Establishes and maintains open, collaborative relationships with employees. Liases with pest control company for any pest issues and monitors pest control performance. Maintains and makes improvements to hygiene standards. Regularly reviews and refreshes the food safety standards of all food handlers withing the property. Maintains documentation on all hygiene and food safety stadards throughout the operation. .
Posted 1 week ago
3.0 - 5.0 years
4 - 5 Lacs
Kochi
Work from Office
Role & responsibilities Oversee the day-to-day operations of the F&B restaurants Ensure smooth service delivery, quality control, and adherence to hygiene and safety standards. Ensure exceptional guest service, promptly addressing any complaints or concerns. Ensure the maintenance and aesthetic upkeep of the restaurant in close coordination with housekeeping. Ensure all F&B operations comply with health and safety regulations. Train staff on food safety and hygiene practices. Ensuring Exceptional Customer Service . Attend to guest complaints and ensure guest satisfaction through immediate action Monitor staff performance and provide regular feedback and training. Coordinate with the kitchen and other departments to meet special guest requests. Allot daily duties to subordinate staff to meet work exigencies ensuring equity of work. Develop restaurant sales through upselling and ensuring good service. Supervise food service with a view to ensure speed, quality of service Preferred candidate profile 2+ years of experience in Hotel Industry Graduation in BHM - Hotel Management/Diploma - Hotel Management. Leadership skills and ability to coordinate with multiple locations and enable the staff to perform better. Problem solving and reporting skills.
Posted 1 week ago
1.0 - 2.0 years
1 - 2 Lacs
Noida
Work from Office
Join our cafe team as a Restaurant Captain! Lead staff, ensure top service, manage orders, maintain quality. Must have 12th pass, hospitality experience, leadership & communication skills. Apply at guptabrother007.pvtltd@gmail.com or call 9911982423. Perks and benefits attractive salary,Employee discounts,career growth
Posted 1 week ago
3.0 - 11.0 years
8 - 9 Lacs
Gurugram
Work from Office
The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area. CORE WORK ACTIVITIES Building Successful Relationships that Generate Sales Opportunities Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc Develops relationships within community to strengthen and expand customer base for sales opportunities. Manages and develops relationships with key internal and external stakeholders. Provides accurate, complete and effective turnover to Event Management. Managing Sales Activities Participates in sales calls with members of sales team to acquire new business and/or close on business. Executes and supports the operational aspects of business booked (eg, generating proposal, writing contract, customer correspondence). Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue Identifies new business to achieve personal and location revenue goals. Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc and knows how to sell against them. Closes the best opportunities for the location based on market conditions and location needs. Gains understanding of the location s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution. Providing Exceptional Customer Service Supports the company s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Services our customers in order to grow share of the account. Executes and supports the company s customer service standards. Provides excellent customer service consistent with the daily service basics of the company. Sets a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Posted 1 week ago
2.0 - 3.0 years
2 - 3 Lacs
Thane
Work from Office
Roles and Responsibilities Manage kitchen operations to ensure high-quality food production, meeting customer expectations. Oversee inventory management, ordering supplies, and maintaining stock levels. Implement waste reduction strategies to minimize environmental impact. Ensure compliance with health and safety regulations, maintaining a clean and organized kitchen environment. Collaborate with other departments (QSR, Cloud Kitchen) to optimize overall restaurant performance. Desired Candidate Profile 2-3 years of experience in Kitchen Management or related field. Strong knowledge of Inventory Management, Wastage Control, and Restaurant Management principles. Ability to work effectively in a fast-paced QSR environment with attention to detail.
Posted 1 week ago
1.0 - 3.0 years
2 - 3 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Role & responsibilities Able to manage a group of people. Achieving Kitchen Top Line & Bottom Line Creating a great customer pool and maintaining high retention and ratings in own and aggregator platforms. Recruiting, Training and developing the people in the kitchen to the next level using the right tools. Managing P&L, Controlling the expenses within the budget and delivering profitability. Maintaining the inventory at the kitchen level without any discrepancies. Ensuring the compliance of team health and safety. Managing the marketing promotion at kitchen level to ensure better customer ratings. Handling customer complaints and giving the right solution on TAT. Managing SLM brands to make the direct profit in the kitchen Managing the internal process & new launch audits to show the best operation excellence. Maintain license of the kitchen to handle the external audits (Gov.) Maintaining and tracking the employee attendance at the kitchen Plan & complete the kitchen level Training Good Communication skills & able to respond to mails. Preferred candidate profile Preferred candidate profile QSR Role & responsibilities
Posted 1 week ago
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