Reservation Manager- M/F

5 - 7 years

5 - 6 Lacs

Posted:5 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Role & responsibilities

Ensuring that quality of reservation is maintained in terms of Guest details rates, payment methods etc. Supervise the reservation team, ensuring clear communication and service focused environment. Organise training for all staff , passion for leadership and teamwork . Build a strong relationships with Corporate clients , travel agents and third party partners. Support revenue optimization by monitoring availability ,yield and demand trends. Handle & resolve reservation related issues in Professional and Guest centric manner.

Identify Potential Business and communicate leads to the sales team. Ensure guest privacy &information confidentiality is strictly maintained.

Knowledge of Reservation and Revenue Management is must.

Preferred candidate profile

QUALIFICATION-

EXPERIENCE: MINIMUM 5 TO 6 YEARS EXPERIENCE FROM FIVE STAR /REPUTED HOTELS OR HOTEL INDUSTRY- AS A RESERVATION EXECUTIVE OR SIMILAR POSITION.

CANDIDATE SHOULD HAVE KNOWLEDGE OF IDS , STAAH, SIMPLOTEL & SYNIX .

WELL VERSED WITH HANDLINGS OF OTA'S & THEIR EXTRANETS. knowledge of MICROSOFT EXCEL is MUST.

APPLY : hr@ramadaplaza-juhu.com

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