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Naukri Hospitality Jobs
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Reservation Executive

Reservation Executive

Naukri Hospitality Jobs

2 - 5 years

|

1 - 4 Lacs

Posted:1 day ago| Platform:

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Skills Required

project management ticketing reservation guest service opera sabre international ticketing guest handling tourism air ticketing telephone handling holiday packages guest relations iata front office hotel booking domestic ticketing

Work Mode

Work from Office

Job Type

Full Time

Job Description

Reservations Executive

This role is essential for converting inquiries into confirmed reservations and ensuring accurate guest data management.

Key Responsibilities

Booking Management:
Handle all reservation channels (phone, email, online systems) with efficiency and professionalism.
Revenue Generation:
Apply upselling techniques and offer package deals to maximize room revenue.
Data Accuracy:
Accurately input and maintain all booking details, special requests, and payment information in the
Property Management System (PMS)
.
Communication:
Confirm, modify, and cancel reservations, clearly communicating hotel policies and rates to guests and travel partners.
Rate Knowledge:
Maintain expert knowledge of all room types, current rates, promotions, and packages.

Requirements

Experience:
2-5 years in a Reservations or Front Office role (Hotel Management background preferred).
Skills:
Exceptional telephone etiquette, strong organizational skills, and proficiency with hotel PMS and reservations software.
Attribute:
A strong sales-oriented approach and an understanding of revenue management principles.

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