Relationship Manager

Job Description

About The Future University The Future University is India's fastest growing live learning community. We offer LIVE cohort-based courses with India's top instructors. Here Is Why, What We Are Doing Is Important We believe community is the cornerstone of learning. Going through a course alongside a group of peers is the best way to achieve transformation. The best way to learn is by doing. That’s why our cohort-based courses focus on active learning through hands-on assignments and projects. Everyone should have access to the best instructors. Removing the limitations of geography means that anyone in the world can access industry experts. Traditional education does not focus on skills relevant in the 21st century. At The Future University, we try to bridge this gap. We're the leading player in a massive and growing market, but are still early enough for you to make a big impact. Key Responsibilities Client Relationship Management – Build and nurture long-term relationships to ensure client satisfaction and retention. Lead Conversion & Revenue Growth – Call potential leads, understand their needs, and convert them into course enrollments. Client Support & Communication – Handle incoming calls, resolve client concerns promptly, and provide regular updates. Collaboration & Coordination – Act as a bridge between clients and internal teams (category, marketing, product) to deliver seamless service. CRM & Data Management – Maintain accurate records, track engagement, and identify upselling/cross-selling opportunities. Requirements 0-1 years of experience in relationship/account management. Strong communication, negotiation, and interpersonal skills. Customer-centric mindset with a proactive attitude. Ability to handle multiple clients and prioritize tasks effectively. Proficiency in CRM software and MS Office tools. Skills: client relationship management,data management,crm software,lead conversion,client support,ms office,customer centric solutions,business relationship management,revenue growth,collaboration,communication Show more Show less