Relationship Manager

Job Description

Roles and Responsibilities: Actively sell the Petpooja Restaurant Billing Platform and associated Value-Added Services (VAS). Generate leads through cold calling, field visits, and market references; proactively approach restaurants to onboard them onto Petpooja. Build and nurture strong relationships with restaurant owners by understanding their business needs and offering tailored solutions. Sign up restaurants by closing contracts and responding to inquiries from both new and existing clients. Organize and participate in promotional events and local marketing activities to boost brand visibility and drive referrals. Take ownership of operational and administrative aspects of sales, including reporting, process optimization, and system improvements. Regularly update management with performance insights and recommendations for enhancing business relationships and improving service delivery. Meet and exceed sales targets (product and VAS), demos, and visit goals through strategic daily planning and execution. Establish a strong reference market by maintaining long-term relationships with onboarded clients. Resolve client issues effectively using the escalation matrix and ensure high levels of customer satisfaction. During field visits, you will be the first point of contact for potential clients, and you will represent Petpooja professionally at all times. Be the face of Petpooja in the market, upholding and promoting the company's values and mission. Additional Qualifications and Skills: Bachelor's degree is preferable. Professional experience of 1-5 years in Sales. Problem-solving attitude Customer-oriented mindset Knowledge of customer relationship management (CRM) practices Influencing Skills Presentability is required Fluent in communication Eligibility Criteria: Two-Wheeler along with Driving License Laptop for Client Demo