Relationship Manager

Position: Relationship Manager – Corporate Travel

Location: Toronto, ON (Remote)

Employment Type: Full-time

Salary: INR 50k-90k (Negotiable)

We are seeking an experienced and relationship-driven Relationship Manager – Corporate Travel to manage and expand partnerships with corporate clients who rely on premium travel solutions, including private aviation and executive ground transportation. The ideal candidate will bring a strong understanding of corporate travel dynamics, exceptional interpersonal skills, and a passion for delivering personalized, high-touch service experiences for senior executives and VIP clients.

Key Responsibilities

• Serve as the main point of contact for assigned corporate accounts, ensuring consistent, reliable, and exceptional service across both air and ground travel.
• Build and nurture relationships with executive assistants, travel managers, event planners, and procurement teams.
• Identify and pursue opportunities to grow existing accounts through customized travel programs and value-added offerings.
• Coordinate closely with internal operations and partner networks to ensure seamless trip execution and client satisfaction.
• Handle client requests, feedback, and service recovery with professionalism and discretion.
• Prepare account performance summaries, track KPIs, and present insights for continuous improvement.
• Collaborate with the sales, marketing, and partnership teams on new business development and client acquisition initiatives.
• Represent the company at industry events, trade shows, and corporate meetings as required.

Qualifications

• Minimum 3 years of experience in corporate travel, private aviation, hospitality, or luxury transportation account management.
• Strong knowledge of executive travel logistics, including private jet charters, airport operations, and VIP ground transfers.
• Proven ability to manage high-value client relationships with attention to detail and confidentiality.
• Excellent communication, negotiation, and relationship management skills.
• Proficiency in CRM software (e.g., Salesmate, HubSpot, Salesforce) and Microsoft Office Suite.
• Ability to thrive in a fast-paced, client-focused environment and manage multiple priorities.
• Flexibility to accommodate time-sensitive client needs and cross-border operations.
• Previous experience in luxury travel, aviation brokerage, or concierge services is an asset.

Why Join Us

• Competitive compensation package with performance incentives.
• Opportunity to work with high-profile clients and leading partners in the luxury travel industry.
• Growth potential within an expanding international brand.
• Supportive, collaborative, and flexible work culture.