5 Salesmate Jobs

Ways of Working - Office / Field: Employees are expected to work from the office on all days out of their respective base locations. About The Team - Swiggy Dineout is building India’s largest dining out platform that processes more than 100M diners for its partner restaurants across its network for 21000 restaurants in 34 cities and growing. We are striving to augment our consumer promise of enabling unparalleled convenience by helping diners explore restaurants across all categories - from QSRs, cafes, casual dining, premium, fine dining and more and offer the widest range of offers on restaurant bills through easy payments on the app. We are on a mission to change the way India dines out. If you are a foodie and equally passionate to redefine the experience of dining out, join our team to be a part of the Swiggy ride! Dineout is present in 34 cities across India and we have partnerships with more than 21,000 restaurant partners where users can save up to 40% on their dining bills when they pay their restaurant bills using the dine out feature on the Swiggy app Role Summary - The role holder is expected to oversee the onboarding and account management activities of the team on the ground regularly. Meet top accounts consistently to understand partner mindset, investment appetite, growth goals to grow the business. Resolve queries and objections posed by the partners and support the front line in meeting their targets. Review Team performance periodically, provide inputs and timely feedback for course correction. Responsibilities - Account & Partner Relationship Management Discuss the P & L of the top restaurant partners to enable them see performance opportunities/misses; analyze revenue expectations and investment capability. Structure the commercial understanding between the account and Swiggy for existing and new accounts and propose revisions/changes seasonally or when agreed upon. Articulate insights that can help partners in taking necessary corrective actions for growth by activating the right growth metrics/levers Meet the competitor's top accounts to gather insights on competitor actions and propose counter measure Data Interpretation & Performance Management Track Daily Salesmate / Physical Meetings done by each sales POC Track Weekly performance of Account Growth / Degrowth at portfolio /city level and RCA the reasons of it Tack performance of Low Counter Share Outlets on the platform & Build plans along with sales poc to grow them to desired levels Track Daily Performance wrt key metrics such as Ads RPO for their accounts Team Management Present the plan of action to the team with timelines and key parameters for execution. Ensure the team Implements the initiatives to meet the individual revenue line items on the P & L - Advertisements, RPO targets, marketing activities etc. by monitoring progress constantly. Ensure direct field engagement and engage the team to communicate expectations and coach them on best practices. Interaction With Stakeholders Interact with partner support (discount change, Restaurant Display page etc.), sales operations (competition comparison data, or any ongoing festival data etc.) and finance team ( reconciliation of payouts, queries on GST etc, amount not credited to partner accounts etc.). Functional Competencies Understand Dine Out offerings and gain clarity of growth levers. Knowledge of basic metrics such as operating hours of restaurants , ADs revenue per order (Ads RPO) , Commission Revenue per order and its constituents such as Average Order Value (AOV) Knowledge of the partner app features and user interface. Elements of data dashboards such as CMS/ PowerBi/Compass/Salesmate Understanding of Conversion Funnel - Advanced Level Week Wise /Month Wise/Day Wise transactions across accounts , denial rates, supply metrics vs competition Desired Skill Graduate with 4-6 years of field sales experience; Fluency in local language and working knowledge of English Good working knowledge and experience of e-commerce activities and all online marketing channels Confident, Pleasing, and a go-getter personality Effective communication skills Attitude & Aptitude for Sales Should be a team player, working alongside people from all walks of life. Analytical, good Excel skills. The candidate has to be flexible, restaurant owners do not operate on 9-to-5 schedules Leadership and Influencing skills: Identify, build, and use a wide network of contacts with people at all levels, internally and externally. Achieves a good result through a well-planned approach. Initiative & Flexibility : Recognizes the need to adapt to change & implement appropriate solutions. Be able to identify opportunities and recommend/influence change to increase the effectiveness and success of campaigns. Creativity & Initiative : Demonstrate creativity & originality in your work and have the personal drive and initiative to bring about change and help drive the business forward. "We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, color, religion, sex, disability status, or any other characteristic protected by the law" Show more Show less

Ways of Working - Office / Field: Employees are expected to work from the office on all days out of their respective base locations. About The Team - Swiggy Dineout is building India’s largest dining out platform that processes more than 100M diners for its partner restaurants across its network for 21000 restaurants in 34 cities and growing. We are striving to augment our consumer promise of enabling unparalleled convenience by helping diners explore restaurants across all categories - from QSRs, cafes, casual dining, premium, fine dining and more and offer the widest range of offers on restaurant bills through easy payments on the app. We are on a mission to change the way India dines out. If you are a foodie and equally passionate to redefine the experience of dining out, join our team to be a part of the Swiggy ride! Dineout is present in 34 cities across India and we have partnerships with more than 21,000 restaurant partners where users can save up to 40% on their dining bills when they pay their restaurant bills using the dine out feature on the Swiggy app. Role Summary - The role holder is expected to onboard and build relationships with70-80 partner accounts in the given territory to grow the Dine-out business and service offerings and generate 80-90 lacs Gross Merchandise Value (GMV) per month. The exact number of partners and revenue targets will be based on the India 1 and India 2 markets and specific geographies assigned Responsibilities - Account & Partner Relationship Management Onboard new accounts by explaining the requirements to the partners and coordinating with internal stakeholders Meet the existing partners periodically and ensure Restaurant Display Page(RDP) content is correct and image coverage is high Make persuasive presentations on the benefits and goodness of Dine Out plans & promotions for month-on-month growth and ensure partners invest consistently. Execute growth forward activities such as offer alignments, marketing operations alignments, etc. to ensure go live on events and activities as planned. Resolve issues such as 'diner denied payout' and ensure seamless transactions for customers and partners at the restaurants Prepare the growth plans for each account being managed and gather competitor action insights. Data Interpretation & Business Performance Management Filter relevant data from the Restaurant facing dashboard and explain the key performance metrics to the partner Seek necessary support or actions from the partner to ensure the right RDP view to enable conversions and grow the business. Stay updated on the partner's investment in competition through observations at the point of sale, conversations with the partner and competition sales teams, delivery persons, etc. Ensure partner investments are equal or higher than competition with respect to discounts, commissions, and advertisements by highlighting relevant inferences from the dashboard and explaining the gains/benefits to the partner. Interaction With Stakeholders Interact with partner support (discount change, Restaurant Display page, etc.), sales operations (competition comparison data, or any ongoing festival data, etc.), and finance team ( reconciliation of payouts, queries on GST, etc, amount not credited to partner accounts, etc.). Functional Competencies Understand Dine Out offerings and gain clarity of growth levers. Knowledge of basic metrics such as operating hours of restaurants , ADs revenue per order (Ads RPO) , Commission Revenue per order and its constituents such as Average Order Value (AOV) Elements of data dashboards such as CMS/ PowerBi/Compass/Salesmate Understanding of Conversion Funnel - Advanced Level Week Wise /Month Wise/Day Wise transactions across accounts , denial rates, supply metrics vs competition Desired Skills - Graduate with 1.5-3 year of field sales experience; Fluency in local language and working knowledge of English Good working knowledge and experience of e-commerce activities and all online marketing channels Confident, Pleasing, and a go-getter personality Effective communication skills Attitude & Aptitude for Sales Should be a team player, working alongside people from all walks of life. Analytical, good Excel skills. The candidate has to be flexible, restaurant owners do not operate on 9-to-5 schedules Leadership and Influencing skills: Identify, build, and use a wide network of contacts with people at all levels, internally and externally. Achieves a good result through a well-planned approach. Initiative & Flexibility: Recognizes the need to adapt to change & implement appropriate solutions. Be able to identify opportunities and recommend/influence change to increase the effectiveness and success of campaigns. Creativity & Initiative: Demonstrate creativity & originality in your work and have the personal drive and initiative to bring about change and help drive the business forward. "We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability status, or any other characteristic protected by the law." Show more Show less

Ways of Working - Office / Field: Employees are expected to work from the office on all days out of their respective base locations. About The Team - Swiggy Dineout is building India’s largest dining out platform that processes more than 100M diners for its partner restaurants across its network for 21000 restaurants in 34 cities and growing. We are striving to augment our consumer promise of enabling unparalleled convenience by helping diners explore restaurants across all categories - from QSRs, cafes, casual dining, premium, fine dining and more and offer the widest range of offers on restaurant bills through easy payments on the app. We are on a mission to change the way India dines out. If you are a foodie and equally passionate to redefine the experience of dining out, join our team to be a part of the Swiggy ride! Dineout is present in 34 cities across India and we have partnerships with more than 21,000 restaurant partners where users can save up to 40% on their dining bills when they pay their restaurant bills using the dine out feature on the Swiggy app Role Summary - The role holder is expected to oversee the onboarding and account management activities of the team on the ground regularly. Meet top accounts consistently to understand partner mindset, investment appetite, growth goals to grow the business. Resolve queries and objections posed by the partners and support the front line in meeting their targets. Review Team performance periodically, provide inputs and timely feedback for course correction. Responsibilities - Account & Partner Relationship Management Discuss the P & L of the top restaurant partners to enable them see performance opportunities/misses; analyze revenue expectations and investment capability. Structure the commercial understanding between the account and Swiggy for existing and new accounts and propose revisions/changes seasonally or when agreed upon. Articulate insights that can help partners in taking necessary corrective actions for growth by activating the right growth metrics/levers Meet the competitor's top accounts to gather insights on competitor actions and propose counter measure Data Interpretation & Performance Management Track Daily Salesmate / Physical Meetings done by each sales POC Track Weekly performance of Account Growth / Degrowth at portfolio /city level and RCA the reasons of it Tack performance of Low Counter Share Outlets on the platform & Build plans along with sales poc to grow them to desired levels Track Daily Performance wrt key metrics such as Ads RPO for their accounts Team Management Present the plan of action to the team with timelines and key parameters for execution. Ensure the team Implements the initiatives to meet the individual revenue line items on the P & L - Advertisements, RPO targets, marketing activities etc. by monitoring progress constantly. Ensure direct field engagement and engage the team to communicate expectations and coach them on best practices. Interaction With Stakeholders Interact with partner support (discount change, Restaurant Display page etc.), sales operations (competition comparison data, or any ongoing festival data etc.) and finance team ( reconciliation of payouts, queries on GST etc, amount not credited to partner accounts etc.). Functional Competencies Understand Dine Out offerings and gain clarity of growth levers. Knowledge of basic metrics such as operating hours of restaurants , ADs revenue per order (Ads RPO) , Commission Revenue per order and its constituents such as Average Order Value (AOV) Knowledge of the partner app features and user interface. Elements of data dashboards such as CMS/ PowerBi/Compass/Salesmate Understanding of Conversion Funnel - Advanced Level Week Wise /Month Wise/Day Wise transactions across accounts , denial rates, supply metrics vs competition Desired Skill Graduate with 4-6 years of field sales experience; Fluency in local language and working knowledge of English Good working knowledge and experience of e-commerce activities and all online marketing channels Confident, Pleasing, and a go-getter personality Effective communication skills Attitude & Aptitude for Sales Should be a team player, working alongside people from all walks of life. Analytical, good Excel skills. The candidate has to be flexible, restaurant owners do not operate on 9-to-5 schedules Leadership and Influencing skills: Identify, build, and use a wide network of contacts with people at all levels, internally and externally. Achieves a good result through a well-planned approach. Initiative & Flexibility: Recognizes the need to adapt to change & implement appropriate solutions. Be able to identify opportunities and recommend/influence change to increase the effectiveness and success of campaigns. Creativity & Initiative: Demonstrate creativity & originality in your work and have the personal drive and initiative to bring about change and help drive the business forward. "We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, color, religion, sex, disability status, or any other characteristic protected by the law" Show more Show less

Company Description Rapidops Inc. (https://rapidops.com/) is a technology, transformation, and analytics company based in Ahmedabad. Since 2008, we have delivered thousands of projects and digital products across industries like retail, manufacturing, healthcare, and technology. Our expertise in strategy, design, engineering, analytics, AI/ML, IoT, and DevOps make us a preferred partner for digital solutions. Role Description This is a full-time on-site role for a Customer Success Executive at Rapidops Inc. The role involves day-to-day tasks focused on customer satisfaction, retention, support, account management, and analytical skills for our product Salesmate (https://salesmate.io). This involves working in monthly rotational shifts allowing us to serve clients across the globe. Qualifications 1-3 years experience in Customer Success / Support Bachelor's degree in IT / CS , B.C.A. / M.C.A. or relevant Customer Satisfaction and Customer Retention skills Analytical Skills for data-driven decision-making Customer Support and Account Management experience Strong communication and interpersonal skills Ability to problem solve and multitask effectively Experience in a customer-facing role is a plus Show more Show less

Ways of Working - Office / Field: Employees are expected to work from the office on all days out of their respective base locations. About The Team - Swiggy Dineout is building India’s largest dining out platform that processes more than 100M diners for its partner restaurants across its network for 21000 restaurants in 34 cities and growing. We are striving to augment our consumer promise of enabling unparalleled convenience by helping diners explore restaurants across all categories - from QSRs, cafes, casual dining, premium, fine dining and more and offer the widest range of offers on restaurant bills through easy payments on the app. We are on a mission to change the way India dines out. If you are a foodie and equally passionate to redefine the experience of dining out, join our team to be a part of the Swiggy ride! Dineout is present in 34 cities across India and we have partnerships with more than 21,000 restaurant partners where users can save up to 40% on their dining bills when they pay their restaurant bills using the dine out feature on the Swiggy app. Role Summary - The role holder is expected to onboard and build relationships with 70-80 partner accounts in the given territory to grow the Dine-out business and service offerings and generate 80-90 lacs Gross Merchandise Value (GMV) per month. The exact number of partners and revenue targets will be based on the India 1 and India 2 markets and specific geographies assigned Responsibilities - Account & Partner Relationship Management Onboard new accounts by explaining the requirements to the partners and coordinating with internal stakeholders Meet the existing partners periodically and ensure Restaurant Display Page(RDP) content is correct and image coverage is high Make persuasive presentations on the benefits and goodness of Dine Out plans & promotions for month-on-month growth and ensure partners invest consistently. Execute growth forward activities such as offer alignments, marketing operations alignments, etc. to ensure go live on events and activities as planned. Resolve issues such as 'diner denied payout' and ensure seamless transactions for customers and partners at the restaurants Prepare the growth plans for each account being managed and gather competitor action insights. Data Interpretation & Business Performance Management Filter relevant data from the Restaurant facing dashboard and explain the key performance metrics to the partner Seek necessary support or actions from the partner to ensure the right RDP view to enable conversions and grow the business. Stay updated on the partner's investment in competition through observations at the point of sale, conversations with the partner and competition sales teams, delivery persons, etc. Ensure partner investments are equal or higher than competition with respect to discounts, commissions, and advertisements by highlighting relevant inferences from the dashboard and explaining the gains/benefits to the partner. Interaction With Stakeholders Interact with partner support (discount change, Restaurant Display page, etc.), sales operations (competition comparison data, or any ongoing festival data, etc.), and finance team ( reconciliation of payouts, queries on GST, etc, amount not credited to partner accounts, etc.). Functional Competencies Understand Dine Out offerings and gain clarity of growth levers. Knowledge of basic metrics such as operating hours of restaurants , ADs revenue per order (Ads RPO) , Commission Revenue per order and its constituents such as Average Order Value (AOV) Elements of data dashboards such as CMS/ PowerBi/Compass/Salesmate Understanding of Conversion Funnel - Advanced Level Week Wise /Month Wise/Day Wise transactions across accounts , denial rates, supply metrics vs competition Desired Skills - Graduate with 1.5-3 year of field sales experience; Fluency in local language and working knowledge of English Good working knowledge and experience of e-commerce activities and all online marketing channels Confident, Pleasing, and a go-getter personality Effective communication skills Attitude & Aptitude for Sales Should be a team player, working alongside people from all walks of life. Analytical, good Excel skills. The candidate has to be flexible, restaurant owners do not operate on 9-to-5 schedules Leadership and Influencing skills: Identify, build, and use a wide network of contacts with people at all levels, internally and externally. Achieves a good result through a well-planned approach. Initiative & Flexibility: Recognizes the need to adapt to change & implement appropriate solutions. Be able to identify opportunities and recommend/influence change to increase the effectiveness and success of campaigns. Creativity & Initiative: Demonstrate creativity & originality in your work and have the personal drive and initiative to bring about change and help drive the business forward. "We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability status, or any other characteristic protected by the law." Show more Show less