Job Summary: We are seeking an experienced and detail-oriented Operational Risk Manager to join our team in a leading Housing Finance Company. The successful candidate will be responsible for identifying, assessing, monitoring, and mitigating operational risks across all business functions. This role is critical to ensuring that the company operates within a robust risk management framework while maintaining compliance with regulatory guidelines and internal policies. Key Responsibilities: Implement, and maintain the operational risk management framework, policies, and procedures. Conduct regular risk assessments across all business units to identify potential threats and vulnerabilities. Facilitate Risk Control Self-Assessments (RCSAs) and oversee the implementation of risk mitigation strategies. Monitor key risk indicators (KRIs) and operational loss events, and provide timely reporting to senior management. Collaborate with business units to promote a risk-aware culture and ensure integration of risk management practices in day-to-day operations. Investigate operational incidents, root cause analysis, and recommend corrective actions. Coordinate with compliance, audit, legal, and IT teams to ensure a cohesive risk management strategy. Assist in regulatory reporting related to operational risk, including communications with the National Housing Bank (NHB) and other regulatory authorities. Conduct training and awareness programs on operational risk for employees. Support business continuity planning and disaster recovery initiatives. Qualifications: Bachelors degree in Finance, Risk Management, Business Administration, or a related field. MBA or professional certifications (e.g., FRM, ORM, CIA) preferred. 6+ years of experience in operational risk management, preferably in a financial services or housing finance company. Strong understanding of regulatory requirements and risk frameworks (e.g., Basel II/III, ISO 31000). Proficiency in risk assessment tools, MS Excel, and risk management software. Excellent analytical, problem-solving, and communication skills. Ability to work independently and as part of a team. Preferred Attributes: Prior experience in housing finance, mortgage lending, or NBFCs. Familiarity with NHB regulations and RBI guidelines. Exposure to enterprise risk management (ERM) frameworks.

The ideal candidate will be responsible for gaining a deep understanding of the clients' business objectives and challenges and creating strategic recommendations based off of this understanding. You will do so by building a strong relationship with our clients and analyzing our clients' data. Essentially, you will act as the main point of contact for our clients. Responsibilities Dialogue with our clients to understand their business objectives and challenges Analyze clients' data and provide strategic recommendations to clients Present value-proposition to sales leads and current customers Prospect for new sales leads and close sales Qualifications 4-6 years' of client relationship experience Ability to manage multiple projects and clients Strong communication and interpersonal skills Show more Show less

Role Overview: As a Product Manager, you will be responsible for the lifecycle of lending products home loans and LAP. You will work closely with cross-functional teams—Technology, Credit, Collections, Legal, Compliance, Sales, and Marketing—to design, develop, and enhance products that align with our business goals and regulatory environment. Key Responsibilities: Product Strategy & Vision Define product vision, roadmap, and growth opportunities in alignment with company strategy. Conduct market and customer research to identify needs and trends. Product Development & Lifecycle Management Lead end-to-end product development including ideation, business case preparation, feature prioritization, and go-to-market planning. Work with Tech, Data, and Operations teams to translate product requirements into tech specifications. Design and optimize product features including eligibility criteria, pricing, underwriting, onboarding, disbursal, and collections flows. Digital & Tech Collaboration Collaborate with engineering teams on digital journeys, integrations (e.g., APIs, LOS, LMS, KYC, bureaus). Drive UI/UX improvements to ensure seamless customer experience. Regulatory & Risk Alignment Ensure products adhere to RBI regulations and internal compliance frameworks. Work closely with risk and credit teams to balance growth with portfolio quality. Analytics & Feedback Monitor product performance (leads, disbursals, NPA, conversions, funnel metrics). Use insights to drive continuous product improvement. Key Requirements: Bachelor's degree in Engineering, Business, or related fields. MBA preferred. 4–5 years of relevant experience in NBFC, HFC, bank, fintech, or financial services domain. Strong understanding of lending products and digital financial services ecosystem. Proven experience in managing product roadmaps, writing BRDs/PRDs, and working with cross-functional teams. Excellent communication, stakeholder management, and analytical skills. Knowledge of RBI regulatory framework related to lending is a plus. Preferred Tools & Skills: Familiarity with LOS, LMS, and CRM systems Working knowledge of API, SQL, and data analytics tools is a plus

**Hiring Alert: Relationship Managers (DSA/DST) - Ahmedabad Branch** **Company:** Hero Housing Finance Limited **Location:** Ahmedabad **Vertical:** DSA/DST **Compensation:** Competitive, as per industry norms **Experience:** Must have a strong channel network in DSA for Home Loan/LAP, knowledge of local market essential **Requirements:** Local candidates preferred Hero Housing Finance Limited is seeking dynamic and motivated sales professionals to join our team as Relationship Managers at our Ahmedabad Branch. Ideal candidates will have a robust network in the DSA/DST verticals related to Home Loan/LAP, coupled with in-depth knowledge of the Ahmedabad market. **To Apply:** Interested candidates, please email your resume to Shahnawaz.pathan@herohfl.com

The role of State Technical Head involves leading and managing the technical aspects of the Credit Department's operations to ensure efficiency and effectiveness. This includes overseeing the development and maintenance of credit-related software, systems, and technological infrastructure. Collaboration with cross-functional teams is essential to understand business requirements and translate them into technical solutions. Implementing and enhancing credit scoring models, algorithms, and decision-making tools are key responsibilities. Integration of new technologies to streamline credit processes and enhance data analytics capabilities is crucial for success. As a State Technical Head, you will manage and lead a team of technical professionals, providing guidance and support for their professional development. Collaboration with IT and security teams is necessary to ensure the security and compliance of credit-related systems. Evaluating and recommending emerging technologies to enhance the Credit Department's capabilities will be part of your role. Troubleshooting and resolving technical issues related to credit systems and applications, as well as providing technical expertise and support for credit-related projects and initiatives, are important responsibilities. To qualify for this role, candidates should have a Bachelor's or Master's degree in engineering or a related field, along with at least 5+ years of proven experience in a technical leadership role within the credit or financial services industry. In-depth knowledge of credit scoring models, risk analytics, and credit decisioning processes is required. Proficiency in programming languages and database management, as well as a strong understanding of data management, data integration, and data governance, are essential. Leadership and team management skills, along with excellent communication skills to convey technical concepts to non-technical stakeholders, are also important. Candidates should be familiar with cloud computing platforms and technologies, detail-oriented with a focus on system security and compliance, and have the ability to adapt to evolving technologies and industry best practices. Interested candidates meeting the specified criteria can share their CV at aamer.khan@herohfl.com. Please note that only individuals residing in the Mumbai region and possessing good knowledge about Mumbai region properties should apply for this position.,

You will be responsible for leading and managing the technical aspects of the Credit Department's operations in the role of State Technical Head. Your main focus will be to ensure efficiency and effectiveness within the department. This includes overseeing the development and maintenance of credit-related software, systems, and technological infrastructure. Collaboration with cross-functional teams is essential to understand business requirements and translate them into technical solutions. You will play a key role in implementing and enhancing credit scoring models, algorithms, and decision-making tools. Introducing new technologies to streamline credit processes and enhance data analytics capabilities is also part of your responsibilities. Leading and managing a team of technical professionals will require you to provide guidance and support for their professional development. Collaborating with IT and security teams is crucial to ensure the security and compliance of credit-related systems. Your role will also involve evaluating and recommending emerging technologies to enhance the Credit Department's capabilities. Troubleshooting and resolving technical issues related to credit systems and applications will be part of your day-to-day tasks. Additionally, you will provide technical expertise and support for credit-related projects and initiatives. To be successful in this role, you should have a Bachelor's or Master's degree in engineering or a related field. A minimum of 5+ years of proven experience in a technical leadership role within the credit or financial services industry is required. In-depth knowledge of credit scoring models, risk analytics, and credit decisioning processes is essential. Proficiency in programming languages and database management is a must. Strong understanding of data management, data integration, and data governance is also necessary. Leadership and team management skills are crucial, with the ability to inspire and guide technical professionals. Excellent communication skills are needed to convey technical concepts to non-technical stakeholders. Familiarity with cloud computing platforms and technologies is an advantage. Being detail-oriented with a focus on system security and compliance is important. Adaptability to evolving technologies and industry best practices is also key for this role. If you are interested in this position and meet the requirements, please share your CV at aamer.khan@herohfl.com. This position is based in Mumbai, and only candidates from the Mumbai region with good knowledge about Mumbai region properties should apply.,