Hardship Level (not applicable for home-based)
B
Family Type (not applicable for home-based)
Family
Staff Member / Affiliate Type
UNOPS LICA6
2025-07-15
Deadline for Applications
July 7, 2025
Operational Context
India currently hosts more than 261,000 refugees and asylum seekers. These include some 91,000 Sri Lankan refugees and 73,400 Tibetans directly assisted by the Government of India. There are 47,881 individuals registered under UNHCR’s mandate primarily from Afghanistan, Myanmar, and other countries. In addition, around 49,000 Myanmar nationals have sought refuge in the Northeast of India and live in a refugee-like situation. UNHCR works with the Government of India to offer protection and find solutions for refugees and asylum seekers.
As a result of reprioritization, UNHCR India is refocusing its efforts on three core objectives: mandate-critical protection and solutions work; lifesaving and emergency activities with a focus on the most vulnerable; and essential resource mobilization and advocacy for protection and inclusion.
With refugees and asylum seekers spread across 13 different locations across the country, UNHCR relies on its 8 NGO partners for support. It funds activities that complement or facilitate access to essential services and assist the most vulnerable people with humanitarian assistance. UNHCR also works with various partners and key stakeholders to advocate for greater inclusion of refugees and asylum seekers as part of the UN Sustainable Development Goals (UNSDG). The office is engaged in advocacy with the government to support the development of a national framework for refugee protection, and advocates on issues related to the use of alternatives to detention, access to documentation amongst other key areas. UNHCR’s office is in New Delhi and has a field presence in Chennai, Tamil Nadu State.
Desired Candidate Profile
The Registration Associate will be a part of the Registration- RSD Unit and report to the Associate RSD Officer. The Registration Associate will contribute to the implementation of the Digital Gateway multi-year project (2025-2027) funded by Bloomberg Philanthropies to promote birth and death registration for refugees and asylum seekers registered with UNHCR India. The Registration Associate will coordinate the verification exercise to ensure face to face onboarding of refugees and asylum seekers on the digital gateway and work closely with the registration team and registration partner staff on management of digital hubs at registration centres. The Registration Associate will contribute to monitoring the efficiency and quality of registration processes that support the digital gateway with a focus on birth and death registration.
The Registration Associate will support the development of communication material and reporting related to the digital gateway project. The Registration Associate will support the capacity building of refugee led initiatives to support refugees and asylum seekers to access the digital gateway and awareness raising on birth and death registration. The Registration Associate will support advocacy efforts for inclusion of refugees and asylum seekers in national systems and services, including access to birth and death registration.
A minimum of 3 years of direct work experience with refugees and asylum seekers, at UNHCR or its partners in the context of reception, registration, continuous registration, biometrics, documentation and/or related procedures is required. Experience in working with vulnerable or traumatized individuals and strong cross-cultural communication skills are desired. Strong understanding of UNHCR's registration, biometrics and documentation procedures is required. Prior work experience on issues related to birth and death registration of refugees and asylum seekers is desired.
Strong data analysis and report writing skills are required. Proven record in the usage of proGres database, Biometric Identity Management System (BIMS) and Microsoft Office applications such as Word and Excel are required. Excellent English writing skills, attention to detail and ability to meet tight deadlines and strong organizational and time management skills are required. A demonstrated ability to deliver training, including on-the-job coaching and guidance to UNHCR registration staff and partners, is highly desirable.
Only short-listed candidates will be contacted, and they may be required to undergo a written test and/or an interview. The selected candidate will work from UNHCR's registration center at New Delhi.
Registration Associate
Organizational Setting and Work Relationships
The Registration Associate is a member of the Registration team and is normally supervised by the Registration Officer. The Registration Associate is responsible for supporting all activities related to registration, and with ensuring that registration is effectively used for the identification of specific protection needs, for the management of operations, and for the achievement of durable solutions.
Depending on the size and structure of the Office, the Registration Associate may provide day-to-day supervision, direction and support to UNHCR staff engaged in registration and related activities (including Reception, Filing and Data Management staff), and monitors the efficiency and quality of registration processes, identity and entitlement documentation activities and population data management. The Registration Associate collaborates closely with Protection, Programme, Operational Data Management and Information Management colleagues as well as with Government authorities and partners on the provision of quality population data for the delivery of registration activities.
All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.
Duties
- Assist in the implementation of registration strategies and methodologies for populations of concern.
- Assist in the supervision and daily running of registration team activities, where required.
- Conduct registration interviews when required in accordance with registration standards and guidance.
- Provide counselling to, and responds to queries from, asylum seekers and refugees regarding UNHCR's registration procedures and their rights and entitlements.
- Maintain accurate and up-to date records and data related to all registration cases.
- Identify persons with specific needs and ensure timely referral to protection follow-up as required.
- Collaborate with protection staff and/or partners in the delivery of assistance and programming, including provision of identity and entitlement documentation.
- Draft correspondence and reports relating to registration activities in the operation, when required
- Provide statistics and draft reports related to registration data, as requested.
- In consultation with the supervisor, make decisions related to the day-to-day operations of the registration unit and devise registration procedures which are efficient and effective.
- Draft and submit reports and statistics related to registration.
- Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
- Perform other related duties as required.
Minimum Qualifications
Education & Professional Work Experience
Years of Experience / Degree Level
For G6 - 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher
Field(s) of Education
Not applicable.
Certificates and/or Licenses
Social sciences;
Statistics;
Mathematics;
Information technology;
(Certificates and Licenses marked with an asterisk* are essential)
Relevant Job Experience
Essential
Good computer skills, particularly in data management.
Desirable
Training in basic principles of international protection. Experience in working with UNHCR proGres software.
Functional Skills
IT-IT Refugee Systems & Applications
DM-Data Collection and Analysis
CL-Programme/Project Mgmt (formulation, implementation, programme cycles and reporting)
TR-Training - Virtual and face to face
RG-Registration SoPs Design/Implementation
(Functional Skills marked with an asterisk* are essential)
Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.
All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.
As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.
This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.
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Skills
CL-Programme/Project Mgmt (formulation, implementation, programme cycles and reporting), DM-Data Collection and Analysis, DM-Data Management, IT-Computer Literacy, IT-IT Refugee Systems & Applications, RG-Registration SoPs Design/Implementation, TR-Training - Virtual and face to face
Education
Certifications
Information Technology - Other, Mathematics - Other, Social Sciences - Other, Statistics - Other
Other information
This position doesn't require a functional clearance
Remote
No
