Regional Operations Manager

Regional Operations Manager – GKB Hitech Lenses Pvt. Ltd.

📍 Location: Delhi & Mumbai.

GKB Hitech Lenses Pvt. Ltd.

What You’ll Lead

Operations Oversight

• Lead day to day operations across labs, plants, and service centre’s in the assigned areas.
• Ensure operational consistency, service reliability, and strict adherence to safety and quality standards.
• Identify performance bottlenecks, conduct root cause analysis, and drive on ground corrective actions.
• Ensure seamless coordination across functions, Production, Quality, Dispatch etc. for end to end delivery fulfilment.

Supply Chain & Dispatch Coordination

• Oversee complete order fulfilment cycle within the region from order processing to final dispatch and delivery confirmation.
• Maintain real time tracking of material flow, stock visibility and dispatch performance.
• Coordinate with logistics partners and central SCM to ensure on time and accurate deliveries.
• Ensure operational readiness during surges , expansions and new product launches.

Labs & Quality Oversight

• Supervise regional lab operations ensuring adherence to testing protocols, accuracy standards and turnaround timelines.
• Partner with lab leads and central quality teams to ensure uniformity of standards and data integrity.
• Implement continuous improvement initiatives to enhance quality performance and process reliability.

Financial Oversight

• Monitor regional operating costs and implement initiatives for cost efficiency and waste reduction.
• Support timely collections and payment processes in coordination with Finance and Central Operations.
• Ensure adherence to financial discipline and contribute to regional profitability metrics

People & Performance Management

• Lead, coach and mentor the regional operations team to build a culture of accountability and continuous improvement.
• Define clear goals and monitor performance using objective KPIs.