Head of Operations

Operations Head – GKB Hitech Lenses Pvt. Ltd.

GKB Hitech Lenses Pvt. Ltd.

What You’ll Lead

Operations Oversight

• Manage day to day operations across labs and service locations ensuring smooth execution and adherence to delivery schedules.
• Drive operational discipline through structured review mechanisms, performance dashboards and daily monitoring of key operational metrics.
• Ensure seamless coordination between production, materials, and dispatch functions for timely order fulfilment.
• Identify operational bottlenecks, implement corrective actions and ensure business continuity and adherence to company SOPs, quality and safety standards.
• Plan and Execute operational strategies for production expansion, process optimization and cost efficiency.

Supply Chain & Dispatch Coordination

• Oversee end to end order management, including order processing, material flow, dispatch planning and delivery tracking.
• Maintain real time visibility of order status across all regions.
• Ensure timely communication between productions, logistics, and customers teams to avoid delivery delays.
• Track and report dispatch performance, delivery accuracy and turnaround times.
• Ensure operational readiness during scale-ups, surges, or new product roll-outs

Labs & Quality Oversight

• Oversee lab operations across all company facilities across India.
• Ensure testing standards, accuracy and timelines are consistently maintained.
• Drive alignment between operational and quality objectives to meet customer expectations.
• Partner with lab heads to resolve technical and operational challenges impacting productivity or quality output.

Financial Oversight

• Manage collections and ensure timely receipts of payment.
• Collaborate with finance and operations team to maintain financial discipline and operational profitability.