📍 Location: Delhi/NCR (with some travel as and when required) 🕒 Full-Time 🎨 Experiential Retail Are you a sharp operations leader with a love for creative spaces? Have you led teams across multiple locations, managed experiences end-to-end, and scaled systems from the ground up? If yes – this might be your next big move. What you’ll own: ✅ Day-to-day ops of multiple studios + events ✅ Team hiring, training & performance ✅ SOPs, customer experience & quality checks ✅ City expansions, pop-ups & studio launches ✅ Inventory, budgeting & reporting to leadership Who you are: 5–8 yrs in retail ops / hospitality Based in Delhi or Gurgaon Strong with systems, people and customer service Open to travelling, as and when required Excellent at scaling experiences without losing charm What we offer: ✨ A chance to lead one of India’s most exciting creative experiential brands 🚀 High ownership and visibility within the leadership team 📈 Fast-tracked growth aligned with brand expansion 💸 Competitive CTC + ESOPs + Performance-based incentives 🎨 A young, collaborative and fun-loving team culture
Responsibilities: * Manage inventory levels * Oversee store operations & staff * Ensure customer satisfaction * Collaborate with suppliers & vendors * Develop store strategies