Job
Description
Job Function- The incumbent will be responsible for the warehousing & distribution of the entire West region operations. Job Responsibilities- Warehousing: • Manage warehouse operations of Central Distribution Center serving India Market and Regional Distribution Center for West region with a total area of about 3 Lacs Square feet. • Incumbent would be responsible for Export Operations (Towards Middle East, Africa and South Asian countries) • Incumbent would be responsible for Pan India Spares Distribution from Mother hub. • Ensure smooth execution of warehouse operations with 3rd Party Logistics service provider. • Manage & Improve Inbound, Outbound, and Inventory transactions from the Distribution Center and ensure a high level of accuracy & meeting defined business SLAs. • Ensure a high level of Inventory accuracy is maintained with periodic Inventory counts and conduct Internal & External Audits. • Ensure high level of safety standards met in warehouse and work environment. • Establish controls required in operations and ensure compliance with applicable Laws, regulations, ISO requirements. • Supervising, coaching, and training of operations workforce. Regional Distribution-West: • Accountable for overall West Regional distribution • Communication with the Sales, Order fulfillment team & International business team for timely execution of customer shipments • Liaison with Transporters, Customers, Suppliers, Warehouse contractors, etc. • Handling customer claims and ensuring claims get processed within defined SLAs. • Manage the Inward, Outward operations closely with the operations team to ensure >95% of Service levels, avoid detention/ demurrage. • Liaison with the regional sales team to ensure timely customer deliveries. • Building and Managing robust and agile warehouse operations to ensure timely delivery to the customers within defined SLAs • Review, Processing & Auditing of Vendor & transporter bills for the West region to ensure seamless business transactions. • Monitoring 3PL Partner & Transporters performance related to Cost, Quality, Lead time and Service levels. • Accountable for Budgeting, Spending, and timely provisioning of expenses for warehouses. • Should work in functional & cross environments to lead the projects (including Digital initiatives) and deliver the desired results. Key Performance Indicators: • On-time delivery of customer orders • Inventory Accuracy • Timely Inbound and Outbound process execution • Claim settlement SLA adherence • Budget vs Actuals for warehouse expenses • Accurate provisioning on monthly basis • % Utilization of trucks & freight spend for the region • 3PL performance • Legal compliances Skill Set: • Graduate or Engineer with an MBA degree. • Possess good knowledge of Logistics and warehousing. • SAP, WMS, Microsoft Office Tools (Excel, Word, PowerPoint, etc.) • Good Technical and Analytical skills to manage MIS, Reports, Dashboards, etc. • Relevant experience of 4-8 years • Good communication skills Relationships and Contacts: Supervisory Relationships: (Report line) Reports to Manager–Pan India Distribution & Warehousing Internal Stakeholders - Sales, Service, Planning and distribution team. External Business Relationships - Customers, Vendors, Transporters, 3PL
