Job Description

Job Function- The incumbent will be responsible for the warehousing distribution of the entire West region operations. Job Responsibilities- Warehousing: Manage warehouse operations of Central Distribution Center serving India Market and Regional Distribution Center for West region with a total area of about 3 Lacs Square feet. Incumbent would be responsible for Export Operations (Towards Middle East, Africa and South Asian countries) Incumbent would be responsible for Pan India Spares Distribution from Mother hub. Ensure smooth execution of warehouse operations with 3rd Party Logistics service provider. Manage Improve Inbound, Outbound, and Inventory transactions from the Distribution Center and ensure a high level of accuracy meeting defined business SLAs. Ensure a high level of Inventory accuracy is maintained with periodic Inventory counts and conduct Internal External Audits. Ensure high level of safety standards met in warehouse and work environment. Establish controls required in operations and ensure compliance with applicable Laws, regulations, ISO requirements. Supervising, coaching, and training of operations workforce. Regional Distribution-West: Accountable for overall West Regional distribution Communication with the Sales, Order fulfillment team International business team for timely execution of customer shipments Liaison with Transporters, Customers, Suppliers, Warehouse contractors, etc. Handling customer claims and ensuring claims get processed within defined SLAs. Manage the Inward, Outward operations closely with the operations team to ensure >95% of Service levels, avoid detention/ demurrage. Liaison with the regional sales team to ensure timely customer deliveries. Building and Managing robust and agile warehouse operations to ensure timely delivery to the customers within defined SLAs Review, Processing Auditing of Vendor transporter bills for the West region to ensure seamless business transactions. Monitoring 3PL Partner Transporters performance related to Cost, Quality, Lead time and Service levels. Accountable for Budgeting, Spending, and timely provisioning of expenses for warehouses. Should work in functional cross environments to lead the projects (including Digital initiatives) and deliver the desired results. Key Performance Indicators: On-time delivery of customer orders Inventory Accuracy Timely Inbound and Outbound process execution Claim settlement SLA adherence Budget vs Actuals for warehouse expenses Accurate provisioning on monthly basis % Utilization of trucks freight spend for the region 3PL performance Legal compliances Skill Set: Graduate or Engineer with an MBA degree. Possess good knowledge of Logistics and warehousing. SAP, WMS, Microsoft Office Tools (Excel, Word, PowerPoint, etc.) Good Technical and Analytical skills to manage MIS, Reports, Dashboards, etc. Relevant experience of 4-8 years Good communication skills Relationships and Contacts: Supervisory Relationships: (Report line) Reports to Manager-Pan India Distribution Warehousing Internal Stakeholders - Sales, Service, Planning and distribution team. External Business Relationships - Customers, Vendors, Transporters, 3PL