1023 Quality Monitoring Jobs - Page 15

Implement and monitor quality control procedures at each stage (moulding, melting, pouring, fettling, machining, etc.).Perform incoming raw material inspection, in-process inspections, and final inspection of castings Required Candidate profile Oversee mechanical testing (tensile, hardness, impact), chemical analysis, and NDT (Ultrasonic Testing, Radiography, MPI).roficiency in MS Office, SAP/ERP, and quality software

Conduct quality audits of underwritten mortgage files to ensure adherence to US mortgage guidelines and client-specific policies. Work closely with underwriters and operations teams to provide feedback, drive accuracy, and improve process quality.

Quality Head Shirt Manufacturing Quality Head with a strong background in shirt manufacturing. The ideal candidate should have expertise in maintaining quality standards, managing audits, and leading a quality team on the production floor.

Key Purpose of the Role To lead the implementation of inspection protocols and deploy field test kits at briquette and pellet processing units, ensuring on-site quality verification and adherence to specified standards for biomass fuel under the Green Energy initiatives. Responsibilities Field Inspection & Quality Monitoring: Field Test Kit Deployment & Management: Data Reporting & Documentation: Compliance & Improvement: What Key Tasks will be involved 1. Field Inspection & Quality Monitoring: a. Conduct regular site visits to briquette and pellet production units for inspection and sampling. b. Use field test kits to measure key parameters such as moisture content, calorific value (where applicable), ash content, and size consistency. c. Train plant operators and quality staff on the use and calibration of field test kits. d. Validate field results against lab-based quality benchmarks and report discrepancies. 2. Field Test Kit Deployment & Management: a. Implement and standardize the use of field test kits across multiple processing locations. b. Ensure availability, calibration, and maintenance of test kits and consumables. c. Develop user manuals, SOPs, and training modules for test kit operation. d. Evaluate and suggest upgrades or replacements for outdated or inefficient kits. 3. Data Reporting & Documentation: a. Record, compile, and analyze test data from field inspections. b. Submit timely reports to central QA team and management, highlighting quality trends and deviations. c. Maintain records of corrective actions taken at sites with non- compliance. 4. Compliance & Improvement: a. Ensure briquette and pellet producers comply with quality parameters outlined. b. Recommend process or material changes to improve product quality based on field data. c. Assist in developing a decentralized quality verification framework to support remote and rural units Opportunity Opportunity to work with a fast-growing company in a priority bio- energy sector Work with a highly engaged & motivated team Report To Manager Green channel Program Ideal Candidate Profile Area Criteria Expectations General Background Experience 24 years in field-based quality inspection, preferably in renewable energy, biomass, or agri-processing sectors Additional certification in Quality Control or Biomass Energy is a plus Technical Competency Knowledge Proficient in QA tools (e.g. RCA) and MS Office. Any Specific Need Strong knowledge of biomass briquette and pellet standards. Familiarity with sustainability and environmental compliance. Good communication and negotiation skills. Willingness to travel to vendor and plant locations regularly. Presentation/ Communication Skills Written and verbal communication, Communicate well with both external and internal customers Soft Skills Interpersonal Skills Hands-on experience with moisture meters, calorimeters, and basic lab instruments. Ability to troubleshoot and train users on field testing equipment. Strong observation, documentation, and analytical skills. Comfortable with field travel and rural deployment. KPI Measurable Key Performance Indicators (KPIs): % of units using field test kits as per SOP Accuracy and reliability of field test results vs. lab results No. of site staff trained on test kit usage Reduction in quality-related complaints from buyers/end users Turnaround time for reporting and corrective actions

Assisting experienced employees with their daily tasks and responsibilities Observing and gaining hands-on experience in various aspects of the job Receiving feedback and guidance from supervisors and mentors Completing assigned projects and tasks under the supervision of experienced employees Collaborating with team members and contributing to team projects Demonstrating a strong work ethic, positive attitude, and a willingness to learn and grow

Primary Purpose of Role: To provide information, technical advice and support to all project team members on HSE related matters and to undertake regular review, inspections and audit to sustain the HSE standards in the project. Functional Relationships: Be an active member of site team and provide support and advice on HSE related matters. Actively participate on site related HSE activities and involve other site team members. Being a subject matter expert, focus on continuous development and growth of business. Key Functional Areas: Undertake duties as directed by the Operations Manager & City Senior Safety Lead. Ensure the Project Safety Plan is maintained and adopted on site. Undertake regular review of HSE performance in the project and work with site team to ensure that HSE standards are communicated and followed on site. Conduct regular HSE inspections at site and circulate the report. Recommend for improvements and provide corrective actions for implementations. Follow-up on timely closure of Inspection points. Compile and submit monthly HSE Report at the end of each month to the Project Lead and keep track on all HSE statistical data. Establish and communicate site emergency plan and procedures and to carry out review and update in regular intervals. Maintain & assist site team for development of project HS risk assessment. To establish the level of controls before work commences. Monitor that all visitors to the project have signed the site attendance visitors register and are escorted at all times unless they have been formally inducted. Ensure any hazard complain raised related to HSE is properly investigated, rectified and closed and recorded on Hazard Report Log. Maintain & monitor the inspection & test plan of all plant & equipments on site. Provide information, technical advice and support to construction teams on HSE related issues. Maintain & disseminate statistical information regarding incidents near misses and injuries to all concerned. Ensure that all incidents occurred on site are reported on timely manners and provide necessary support to site team on incident management. Participate on incident investigation with recommended action plan and timely closure to prevent reoccurrence. Maintain all necessary HSE documents as per process & standards. Provide timely & constructive feedback to project lead on competency level of HSE performance of contractors and vendors on site. Conduct and monitor site HSE training as required for all members on site. To ensure that all latest legislation, code of practices, standards and procedures are communicated to all concerned. Assist site team to review HSE considerations for selection of contractors, sub-contractors, vendors and suppliers. Facilitate possible HSE escalations to Operations Managers and City Senior Safety Lead before escalation from client and maintain client relationship. Ensure that team discipline is maintained at site.

Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective supervision of daily operations and personnel, contract compliance, resource optimization and capability development within an account. Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Ensure a deep enough understanding of clients individual experiences to head off potential issues before they become problems Contract compliance & adherence Ensure all SLA parameters are met in the account and maintain a green card at all times Review and drive appropriate actions/ systemic changes on internal and external audit findings to ensure no major non-compliances are cited Monitor and review the account on various delivery parameters to ensure quality delivery as per budget and timelines Delivery governance in the account Understand customer goals and key performance metrics and ensure exceeding those goals throughout the project Ensure a green card for all accounts in terms of performance and quality Monitor and review delivery dashboards/ MIS across accounts to track progress and identify potential red flags Participate and share account performance across operational, quality and fulfillment parameters with internal and external stakeholders Lead and manage project escalations, potential risks or early warning signs on project delivery to eliminate any revenue leakage Ensure regular invoicing as per the contract terms and condition Forecast and track key account metrics Invoicing Timely submission of invoices to the client as defined in the SOW Provide information required and resolve any invoicing issues raised by the client Collect and analyze statistics (costs, customer service metrics etc.) Assume responsibility of budgeting and tracking expenses Ensure outstanding performance against key metrics mentioned in the agreement Regular cadence around contract compliance Evaluate performance with key metrics (accuracy, customer service metrics etc.) Set direction for the team, track progress against targets through regular cadence calls and course correct as require Drive the focus of the team on quality and adherence to contract compliance processes Drive and implement structured cadence around quality, both process and transactional Cadence with delivery lead to ensure margins are met and the account numbers are at par to what is committed Weekly calls with WFM to ensure resource optimization, compliance to the manpower numbers agreed in the contract, future planning in case of ramp ups etc. Resource Allocation & Retention Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) Review and monitor resource planning and fulfillment in line with account requirements and costs of delivery Optimize manpower and minimize leakages by working closely with delivery head Ensure retention by offering relevant trainings and certifications of all allocated resources Lead one-on-one floor connect and other engagement activities to improve stickiness of the delivery team Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Mandatory Skills: IT Operations Management. Experience : 5-8 Years.

You will be responsible for tracking the production plan versus actual performance. This includes monitoring planning for materials, processes, quality control, and finished goods. You will also be tasked with overseeing production operations, coordinating with the planning department to ensure finished goods supply, and preparing analytics for insights by the management committee. Your role will involve providing support to stakeholders regarding production planning, processes, and addressing any production-related issues while working online. Additionally, you will be required to compile data related to overall plant operations, including in-process production, raw materials, budget analysis versus actual costs, production costing, packaging, and supply chain logistics. Furthermore, you will be responsible for preparing monthly management information system (MIS) reports for the management committee. To be successful in this position, you should have 2-5 years of experience in dairy production, with a minimum of 1 year of experience in operational excellence. A B.Tech in Dairy Technology would be the preferred educational qualification for this role.,

Please Note - This is a Fixed Term Contractual Role Quality Specialists play a vital role in establishing and maintaining comprehensive quality frameworks across our operations. Their primary responsibility begins with developing robust quality strategies in collaboration with customers and CPMs, encompassing metrics, audit approaches, and specific targets for each workflow. When quality issues arise, these specialists create prescriptive actions, examining data patterns to formulate effective solutions. They maintain a continuous improvement cycle by managing a critical feedback loop between operations and customers, drawing insights from multiple sources including quality auditors, side-by-side observations, and metric analysis. Through regular side-by-side sessions, they identify opportunities for workflow enhancement and quality improvements. The specialists serve as key escalation points for customer concerns, providing strategic recommendations based on their deep understanding of processes. They consistently evaluate quality tools, suggesting refinements to enhance effectiveness, while simultaneously maintaining and updating process documentation to ensure standardization and clarity across all workflows. This comprehensive approach ensures quality remains at the forefront of our operational excellence. Key job responsibilities Define and implement quality metrics for established workflows * Create prescriptive actions for quality issues * Partner with customers, operations and internal support teams to optimize workflow quality * Conduct side-by-sides to identify opportunities for workflow enhancement and quality improvements * Analyze data trends and develop solutions * Monitor quality performance and coach operations teams * Create and maintain quality metrics reports * Handle customer escalations and recommendations * Evaluate and suggest improvements for quality tools * Support process documentation and implementation BASIC QUALIFICATIONS * Business English proficiency * Intermediate Excel skills (VLOOKUPS, PIVOTS, formulas) * Experience in Machine Learning/Data Labeling • Strong process expertise in data services * Experience in coaching and process improvement * Analytical and problem-solving capabilities PREFERRED QUALIFICATIONS * Experience with speech or language data preferred * Ability to work in ambiguous environments * Project management experience

1. Job Summary The Quality Controller for Interior Projects is responsible for ensuring that all interior fit-out work is executed to the highest standards of quality, adhering strictly to the approved design drawings, project specifications, and material submittals. This role involves proactive monitoring, inspection, and documentation throughout the project lifecycle, from material procurement to final handover, to prevent defects and ensure ultimate client satisfaction. 2. Key Responsibilities A. Pre-Construction Phase: Document Review: Thoroughly review all project documents including architectural and interior design (ID) drawings, Bill of Quantities (BOQ), technical specifications, and MEP (Mechanical, Electrical, Plumbing) plans to identify any potential quality issues or discrepancies. Material Approval: Inspect and approve material submittals from contractors and suppliers (e.g., tiles, marble, wood, laminates, hardware, paints, fabrics) to ensure they match the project specifications and quality benchmarks. Method Statement Review: Review and provide input on contractor's method statements for various activities like blockwork, plastering, tiling, painting, and joinery installation. Mock-up Inspection: Supervise and approve the construction of on-site mock-ups for critical finishes (e.g., a sample guest room, a section of flooring/wall paneling) to establish the benchmark for quality. Checklist Preparation: Develop detailed inspection checklists for all major interior work packages. B. Construction & Execution Phase: Material Receiving Inspection: Conduct inspections of all materials delivered to the site, verifying them against approved samples for quality, quantity, brand, and potential damage. Reject any non-conforming materials. In-Process Inspections: Civil & Structural Works: Monitor the quality of internal blockwork, plastering (checking for smoothness and right angles using a 90^\circ square), and screeding (checking for levels). Flooring & Tiling: Inspect floor preparation, waterproofing (if applicable), and the installation of tiles, marble, or wood, checking for correct levels, lippage, consistent grout lines, and finish. Walls & Partitions: Inspect gypsum/drywall installation, wall paneling, wallpaper application, and painting finishes. Ensure smooth surfaces, sharp edges, and uniform color application without defects like brush marks or peeling. Ceilings: Check the alignment and level of false ceiling grids, the finishing of gypsum boards, and the installation of cornices and coving. Joinery & Carpentry: Inspect the fabrication and installation of doors, windows, wardrobes, cabinets, and custom furniture. Check for precise dimensions, alignment, proper functioning of hardware (hinges, channels), and flawless finishing of veneers/laminates. MEP Clearance: Conduct inspections for MEP first fix (conduiting, pipework) and second fix (installation of switches, sockets, lights, sanitaryware) to ensure they are correctly positioned and installed as per drawings before finishing works commence. Non-Conformance Management: Identify and record any work that does not meet the specified quality standards. Issue Non-Conformance Reports (NCRs) to the concerned contractor and track them until the defect is rectified and closed out. Reporting: Prepare daily and weekly quality reports detailing inspection activities, observations, NCR status, and photographic evidence. C. Post-Construction & Handover Phase: Snagging (Punch Listing): Conduct detailed final inspections of all areas to identify any defects, imperfections, or outstanding items (snags). De-snagging: Verify that all items on the snag list have been corrected by the contractor to the required standard. Handover Documentation: Compile all quality-related documentation, including inspection reports, test certificates, material approvals, and NCR closure reports, into a final QA/QC dossier for project handover. Lessons Learned: Participate in project close-out meetings to provide feedback on quality challenges and contribute to lessons learned for future projects. 3. Required Skills and Qualifications Education: Diploma or Bachelor's Degree in Civil Engineering, Architecture, or Interior Design. Experience: Minimum of 3-5 years of direct experience as a QA/QC Inspector or Site Engineer with a focus on high-quality interior fit-out projects. Experience in commercial office, hospitality (hotels), high-end residential, or retail projects is highly desirable. Technical Skills: Strong ability to read and interpret architectural drawings, specifications, and shop drawings. In-depth knowledge of interior construction materials, quality standards, and installation methods. Familiarity with industry standards and building codes. Proficient in using MS Office (Word, Excel) for reporting and documentation. Soft Skills: Meticulous Attention to Detail: An exceptional eye for identifying even minor defects and imperfections. Strong Communication Skills: Ability to clearly and professionally communicate quality requirements and non-conformance issues to contractors, project managers, and designers. Assertiveness and Integrity: The confidence to reject substandard work and materials, upholding quality standards even under pressure. Problem-Solving Skills: Ability to suggest corrective actions for identified quality issues. Organizational Skills: Excellent ability to manage documentation, track issues, and prioritize tasks effectively. 4. Preferred Qualifications (Bonus Points) Certification in Quality Management (e.g., ISO 9001). Experience with luxury or 5-star hotel projects. Familiarity with project management software (e.g., Aconex, Procore). Knowledge of sustainable/green building practices (e.g., LEED, BREEAM). 5. Working Conditions This is primarily a site-based role, requiring a presence on the construction site for the majority of the workday. Must be prepared to work in a construction environment, which may include exposure to dust and noise. Requires physical fitness, including the ability to walk extensively, climb stairs, and stand for long periods. Working hours may be extended to meet project deadlines.

Responsibilities: * Conduct call audits & pitch development * Ensure quality control through process improvement & management * Oversee call center training & support * Manage call monitoring & quality assurance processes Provident fund

Role - Quality Analyst | Service Desk Exp - Min 2 yrs Skill - Technical support | IT Helpdesk | Call audit | QC Tools | Quality Assurance Notice - Immediate to 30 days Loc - Pune / Hyderabad 9116324602 | teena.ghrs@gmail.com WFO | 5 days working

Quality Analyst || Bangalore || Gujarati fluency || Call @Bhumika 9717218586 Role & responsibilities Monitor and evaluate voice interactions for quality assurance. identify process gaps and provide actionable feedback to agents. Maintain audit records and prepare quality reports. Collaborate with training and operations teams to improve service quality. Ensure adherence to company standards and compliance guidelines. Conduct calibration sessions to align with quality parameters. Preferred candidate profile Minimum 1 year of experience as a quality analyst on papers. Strong command on Gujarati. Bengali Proficient in MS Office. Excellent analytical and listening skills.

Kalliope Consulting is looking for Sales/Marketing / Business Development Executive to join our dynamic team and embark on a rewarding career journey Familiarizing yourself with all products and services offered by our company. Procuring new clients through direct contact, word-of-mouth, and collaboration with the marketing department. Attending networking activities to research and connect with prospective clients. Maintaining meaningful relationships with existing clients to ensure that they are retained. Suggesting upgrades or added products and services that may be of interest to clients. Crafting business proposals and contracts to draw in more revenue from clients. Negotiating with clients to secure the most attractive prices. Equipping staff with the technical and social skills needed to enhance sales. Reviewing clients' feedback and implementing necessary changes. Remaining in tune with trends in consumption to ensure that our offerings remain relevant.

Adequate experience in conducting quality tests on Soil and Concrete. Independently handled quality Labs at site. Experience in all types of earthworks in irrigation sector

Key Skills: Fabrication Truck Body Manufacturing Quality Inspection Production Processes Key Responsibilities: Quality Inspection: Ensure the quality of fabricated materials and truck bodies by conducting inspections throughout the production process. Fabrication Oversight: Review and verify fabrication processes, ensuring compliance with technical specifications and safety standards. Production Support: Collaborate with the production team to resolve quality-related issues and ensure smooth operations. Documentation & Reporting: Maintain detailed inspection records, identifying any deviations from standards, and report them to the relevant authorities for corrective actions. Continuous Improvement: Support initiatives for improving production processes and quality control standards to enhance overall product quality. Requirements: Proven experience (3-5 years) in quality inspection within the Iron & Steel industry. Expertise in fabrication and truck body manufacturing processes. Strong attention to detail and commitment to maintaining high-quality standards. Ability to work effectively in a fast-paced production environment. Knowledge of industry-standard quality control practices .

Position Overview: We are seeking a Quality Auditor to verify call recordings of dealers placing orders via trading terminals. This role ensures that all recorded calls comply with regulatory standards and internal policies, maintaining the integrity and accuracy of trading transactions. Role & responsibilities: Review and audit recorded calls between dealers and clients for order placements. Ensure that calls are clear, complete, and accurately reflect the transaction being conducted. Ensure compliance with financial regulations (e.g., SEBI) and internal policies. Identify and report discrepancies or non-compliance issues. Prepare and maintain detailed audit reports. Collaborate with compliance teams to address any issues Ensure compliance with internal policies regarding call recording, order placement procedures, and communication with clients. Conduct periodic quality checks on call recordings to identify patterns or trends of errors and non-compliance. Recommend improvements in processes, training, or documentation based on audit findings. Document findings of call audits, including any non-compliance or issues found during the review. Prepare regular audit reports summarizing the compliance of dealers recorded calls. Assist in training dealers regarding the importance of compliance in call recordings. Provide guidance on best practices for ensuring proper order placement via calls. Preferred candidate profile: Language preference: Malayalam, Bengali & Telugu Graduate fresher's are welcome to apply Experience in quality auditing or compliance (preferably in financial services). Strong knowledge of stock exchange operations and regulations. Attention to detail and excellent analytical skills. Bachelor's degree in any stream.

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytms mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Role Overview We are seeking a detail-oriented and proactive Quality Analyst to join our Collections team. The ideal candidate will be responsible for monitoring and auditing collection calls, conducting regular calibrations, and providing insights to improve overall customer experience and compliance. Proficiency in both English and Hindi is essential for this role. Key Responsibilities Audit outbound collection calls to ensure compliance with company policies and regulatory guidelines Evaluate call quality and provide constructive feedback to collection agents Identify process gaps and recommend actionable solutions to enhance performance Conduct periodic calibration sessions with team leads and stakeholders to ensure alignment in quality standards Prepare detailed reports on quality trends, agent performance, and improvement areas Collaborate with training teams to design refresher modules based on audit findings Ensure adherence to quality metrics and participate in internal reviews and quality checks Support any investigations or escalations with relevant call records and findings Key Requirements Minimum 1-2 years of experience as a Quality Analyst/ Call audit in a collections or customer service process (preferably BFSI sector/Collection) Excellent command over spoken and written English, Hindi, Tamil & Telegu (mandatory). Strong analytical and listening skills Good knowledge of quality monitoring tools and MS Office (Excel, PPT) Familiarity with CRM systems, call recording tools, and QA scorecards Ability to work independently and manage multiple priorities in a fast-paced environment Strong interpersonal skills with a solution-oriented approach Compensation If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants- and we are committed to it. Indias largest digital lending story is brewing here. Its your opportunity to be a part of the story!

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytms mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Role Overview We are seeking a detail-oriented and proactive Quality Analyst to join our Collections team. The ideal candidate will be responsible for monitoring and auditing collection calls, conducting regular calibrations, and providing insights to improve overall customer experience and compliance. Proficiency in both English and Hindi is essential for this role. Key Responsibilities Audit outbound collection calls to ensure compliance with company policies and regulatory guidelines Evaluate call quality and provide constructive feedback to collection agents Identify process gaps and recommend actionable solutions to enhance performance Conduct periodic calibration sessions with team leads and stakeholders to ensure alignment in quality standards Prepare detailed reports on quality trends, agent performance, and improvement areas Collaborate with training teams to design refresher modules based on audit findings Ensure adherence to quality metrics and participate in internal reviews and quality checks Support any investigations or escalations with relevant call records and findings Key Requirements Minimum 1-2 years of experience as a Quality Analyst in a collections or customer service process (preferably BFSI sector/Collection) Excellent command over spoken and written English & Hindi Strong analytical and listening skills Good knowledge of quality monitoring tools and MS Office (Excel, PPT) Familiarity with CRM systems, call recording tools, and QA scorecards Ability to work independently and manage multiple priorities in a fast-paced environment Strong interpersonal skills with a solution-oriented approach Compensation If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants- and we are committed to it. Indias largest digital lending story is brewing here. Its your opportunity to be a part of the story!

We are hiring for Service Quality role for Mumbai location. Job Profile Position Title: Deputy Manager/ Assistant Manager Reports To: Lead - Service Quality Team Department: Service Quality Team Location: Marol Naka, Andheri, Mumbai Job Summary The Deputy Manager/ Assistant Manager Quality Assurance will support the Lead Service Quality team in ensuring that the end customer service standards are met. This role involves overseeing the call center QA team, developing and implementing quality control policies, and working closely with other departments to maintain and improve product quality. Key Responsibilities Team Management: Supervise and provide guidance to the QA team. Ensure team adherence to quality control procedures and protocols. Quality Control: Auditing the transactions calls & emails Develop and maintain QA metrics and reports. Implement corrective actions to address any product deficiencies. Policy and Procedure Development: Assist in the development and implementation of quality control policies and procedures. Ensure compliance with industry regulations and standards. Keep up to date with changes in industry standards and regulations. Continuous Improvement: Identify areas for improvement in the QA process and suggest enhancements. Process improvement projects to be identified from the Queries, requests & Complaints received Participate in continuous improvement initiatives and projects. Work with cross-functional teams to resolve quality issues. Documentation and Reporting: Maintain accurate and up-to-date records of QA activities and findings. Prepare and present QA reports to senior management. Ensure all quality documentation is properly filed and maintained. Customer Focus: Implement customer feedback (CSAT/ NPS) into the quality improvement process. Ensure that customer requirements are understood and met. Qualifications Education: Bachelors degree is a must. Experience : Minimum of 3-5 years of experience in quality assurance, preferably in a supervisory or managerial role. Experience in the BFSI/ ITES/ BPO is a plus. Skills : Strong understanding of quality control procedures and regulatory requirements. Excellent analytical and problem-solving skills. Proficient in quality management software and tools. Strong leadership and team management skills. Effective communication and interpersonal skills. Personal Attributes Detail-oriented with a focus on accuracy and quality. Ability to work under pressure and meet deadlines. Proactive and self-motivated with a strong sense of responsibility. Commitment to continuous improvement and professional development. Working Conditions Office and production floor environment. May require occasional travel to supplier or customer sites. Must be able to work flexible hours, including evenings and weekends if necessary. if the profile interests you, share your resume on dimple.ikya@avanse.com

Minimum 2-5 years experience in the same industry B.Tech./Diploma Electrical/Mechanical Working experience in SAP Knowledge of CAPA, 7QC Tools Gauge use measure dimensions in Quality Call @ 8447732667 Required Candidate profile Responsible for all activity of final QC Excel is mandatory with formula document prepare in Quality 7 QC tools tsprecruiter02@gmail.com

Quality Analyst Location: Gurgaon Role Summary: We are looking for an experienced and detail-oriented Quality Analyst to join our team in Gurgaon. This role focuses on ensuring consistent quality standards and performance across operations, identifying improvement opportunities, and collaborating with multiple teams to maintain and elevate service delivery. The ideal candidate will have a strong background in BPO or contact center operations, with specific expertise in monitoring, coaching, and implementing quality improvements. What You Will Be Doing: Quality Goal Execution: Transform quality objectives into actionable daily tasks for teams, ensuring consistent performance and zero errors. SLA Management: Lead initiatives to meet contractual SLAs related to quality audit targets, ensuring timely and accurate delivery. Risk Identification & Feedback: Identify operational risks and provide feedback with actionable recommendations based on audited interactions, adhering to specified timelines. Team Briefings: Conduct regular team briefings to discuss performance, share qualitative insights, address process updates, and review top errors identified through monitoring and Q&A sessions. Calibration & Quality Sessions: Lead calibration sessions and transaction checks with cross-functional teams to ensure the alignment and consistency of quality standards. Data Analysis: Produce and monitor variance and flux analysis to pinpoint improvement opportunities in processes and operations. Regular Performance Checks: Conduct routine checks to detect and address abnormalities, ensuring these are communicated to relevant internal teams for timely resolutions. Coaching & Mentoring: Coach agents on key performance metrics (FCR, C-SAT, AHT), provide ongoing feedback for continuous improvement, and foster a culture of self-improvement. Visual Management: Track team-wise daily and month-to-date (MTD) performance in quality, CSAT, and CCR, identifying gaps and recommending actionable solutions for improvement. Collaboration: Partner with training and supervisory teams to update training materials and address focus areas for continuous quality enhancement. Mentorship: Mentor junior team members, supporting their skill development and overall growth within the team. Client Liaison: Collaborate with clients to propose and implement quality improvement initiatives, ensuring that all recommendations align with client expectations and business goals. Knowledge & Skills: Language Proficiency: Fluency in English with strong verbal and written communication skills. Interpersonal Skills: Ability to engage and build rapport with a diverse, multicultural team. Coaching & Feedback: Strong coaching skills, with the ability to provide constructive feedback and support team development. Analytical & Listening Skills: Excellent listening abilities and strong analytical skills to identify issues, suggest improvements, and drive data-based decisions. Experience: At least 1 year of experience in a similar role within a BPO or contact center environment. Experience in chat processes is mandatory. Technical Skills: Proficiency in MS Office (Excel, Word, PowerPoint). Education: Graduate in any discipline. What's Expected: Ability to mentor and coach teams, driving continuous improvement in quality performance. Passion for delivering measurable quality outcomes and client satisfaction. Strong problem-solving skills with the ability to implement data-driven solutions. Expertise in managing multiple stakeholders and clients to achieve operational excellence. What Are You Signing Up For? Competitive salary Health and wellness programs Career advancement opportunities Comprehensive career development Promising career progression Extensive training and development throughout your tenure A world-class work culture you won't want to miss! Interested Candidates share your resume on: sonam.singh1@igtsolution.com

The role requires you to increase the sale of QR & Soundbox through proper channels to merchants across multiple locations. You will be responsible for growing distribution and market share in the assigned area of operations. This includes ensuring visibility accountability through extensive QR & Soundbox deployment and product sales. Your duties will also involve identifying and recruiting a sales team, coaching and mentoring team members, planning the market size and geographies, and devising effective communication methods to minimize the expectations vs. delivery gap. Additionally, you will monitor quality parameters, validate sales and acquisitions, and ensure team members are actively present in the market for regular sales and usage. Strong networking capabilities and willingness to travel extensively within the specified area are essential for this role. To succeed in this position, you should possess a high level of drive, initiative, and self-motivation. Experience in leading a team, being a graduate, and having a growth mindset are must-have skills. The company's aim is to bring half a billion Indians into the mainstream economy, and all employees are dedicated to achieving this goal. As the largest merchant acquirer in India, success is driven by collective energy, unwavering customer focus, and commitment to democratizing credit for deserving consumers and merchants. Qualifications required for this role include a Graduate/Post Graduate degree. The compensation package will be rewarding for the right candidate. With over 500 million registered users and 21 million merchants, the company is uniquely positioned to offer opportunities for wealth creation. As part of the largest digital lending story in India, you will have the chance to contribute to democratizing credit and be a crucial part of this success story.,

We are looking to fill the following positions in Bangalore: 1. **Plumbing & Electrical Engineer** - **Experience:** Minimum 4-10 years in high-rise or multi-storied building projects. - **Qualification:** Diploma or Graduate Engineer from any stream. - **Role:** Your responsibilities will include execution, coordination with site teams and contractors, quality monitoring, and ensuring project timelines are met. 2. **Supervisor - Plumbing & Electrical** - **Experience:** 4-10 years in building projects. - **Qualification:** Minimum 10th / 12th pass or ITI qualification. - **Role:** You will be assisting engineers, monitoring daily site activities, and managing the workforce effectively. Candidates with relevant experience in multi-storied residential or commercial projects will be given preference. Immediate joining is an added advantage. **How to Apply:** If you are interested, please message me or send your updated CV to sujoy@mibengineering.in or call me at +91 7980527273. **Job Location:** Bangalore (On-site) Join our team now and be a part of our exciting projects in the construction industry. #HiringNow #JobOpening #BangaloreJobs #ConstructionJobs #SiteEngineerJobs #PlumbingEngineer #ElectricalEngineer #SupervisorJobs #HighRiseProjects #CivilEngineeringJobs #BuildingConstruction #ImmediateJoining #MIBEngineering #EngineerJobsIndia #ConstructionCareers #JobAlertIndia #OnsiteJobs,

Position Name: Portuguese Quality Analyst Job Location: Hyderabad Experience: 2+ years Salary: Up to 30% Hike Notice Period: Immediate to 15 Days Work Type: Work from Office and ready to work in rotational shifts.