1023 Quality Monitoring Jobs - Page 17

snohbricks technology is looking for Quality Analyst to join our dynamic team and embark on a rewarding career journey Developing and implementing quality control procedures Analyzing data to identify trends and areas for improvement Collaborating with cross-functional teams to resolve quality issues Documenting and communicating test results to stakeholders Participating in continuous improvement initiatives

Piller Soft Technology is looking for Quality Analyst to join our dynamic team and embark on a rewarding career journey Developing and implementing quality control procedures Analyzing data to identify trends and areas for improvement Collaborating with cross-functional teams to resolve quality issues Documenting and communicating test results to stakeholders Participating in continuous improvement initiatives

Your Role Perform internal system audits and risk assessments of in scope Sarbanes-Oxley (SOX) applications. Coordinating and facilitating internal & external audits; following up on audit issues responses, action plans & remediation. Focusing primary on Testing ITACs and ITGCs and identifying the deficiencies if there are any by testing the controls implemented by the management. Basic Knowledge of industry standards and industry frameworks (e.g., COBIT) and possess. Work directly with Control and Process Owners to ensure understanding and knowledge of SOX process and procedures to fill audit requests. Identifying the risk to organization while engaging vendors to assist in the development, management, access management, transmission and/or storage of organization information assets. Facilitated trainings to the new staff on various ITGC concepts. Handling the Walkthrough calls. Your Profile SOX ITGC Internal Audit External Audit

As a professional responsible for growing distribution and market share in the assigned area of operations, your primary focus will be on enhancing visibility and accountability through extensive QR and Sound box deployment. You will also play a key role in driving sales of the product by recruiting and aligning a sales team to meet business objectives in the market. Your role will require you to possess strong coaching and mentoring skills, enabling you to quickly grasp and implement new ideas and concepts. Additionally, you will be expected to strategically plan the market size, span, and geographies for Field Sales Executives (FSE) while effectively communicating plans and targets to minimize the expectations versus delivery gap within the team. Monitoring quality parameters as per management guidelines and conducting audits on team acquisitions and sales will also be crucial aspects of your responsibilities. It will be essential to ensure that team members are consistently present in the market where sales and product usage occur, demonstrating strong networking capabilities and readiness to travel extensively within the designated area. Overall, this role requires a proactive and dynamic individual who can drive business growth, foster team performance, and maintain high standards of quality and accountability in sales operations.,

Leading BPO in Mumbai Hiring for Sr Quality Analyst US Healthcare Process Must have minimum 1 year experience in Quality in International BPO in Voice process Must have Experience in International BPO BPO Only Graduate 5 Days Working Cabs in ODD Hours Shifts 24*7 Responsibilities: Lead quality initiatives, implement Six Sigma methodologies. Conduct call audits, analyze results with Pareto charts & Fishbones. Monitor calls for compliance, identify improvement opportunities. Mail your cv at simmi@hiresquad.in or call a 8467054123

As a successful candidate for this role, you will be responsible for growing distribution and market share in your assigned area of operations. You will be accountable for visibility through extensive QR and Sound box deployment, as well as driving sales of the product. Your key tasks will include identifying and recruiting a sales team to align with and drive business in the market. We are looking for someone who is skilled in coaching and mentoring, with the ability to quickly grasp and apply new ideas and concepts. You will be required to plan the market size, span, and geographies for Field Sales Executives (FSE). Additionally, you should be able to develop effective methods for communicating plans and targets to the team in order to minimize the expectations versus delivery gap. Monitoring quality parameters as suggested by the management will be a crucial part of your role, along with validating and conducting audits on the acquisitions and sales made by the team. It is essential that team members are present in the market where sales and usage regularly take place. Strong networking capabilities and a willingness to travel extensively throughout the specified area are also important qualities for this position.,

Urgent Hiring for Call Auditor for Job Hai II Infoedge II Noida Location Title: Auditor Required Educational Qualification: Any Graduate or Postgraduate Desired Experience: 2 - 6 years Job Description: Ensures compliance with established internal control procedures by examining records, reports, operating practices, and documentation. Should have a critical eye, honesty and Integrity. Hold onto values in the face of resistance. Required Skills: Excellent communication both verbal and written Documentation and calling skills Desired Skills: Call and Documents Auditing Data management and analytic

Quality Head to lead the QA/QC function for residential real estate projects. Set up QA/QC team across sites, audit quality, resolve issues, ensure compliance, drive QRM & MIS, track quality, evaluate vendors, approve materials, handle inspections.

To provide information, technical advice and support to all project team members on HSE related matters and to undertake regular review, inspections and audit to sustain the HSE standards in the project. Functional Relationships: Be an active member of site team and provide support and advice on HSE related matters. Actively participate on site related HSE activities and involve other site team members. Being a subject matter expert, focus on continuous development and growth of business. Key Functional Areas Undertake duties as directed by the Operations Manager & City Senior Safety Lead. Ensure the Project Safety Plan is maintained and adopted on site. Undertake regular review of HSE performance in the project and work with site team to ensure that HSE standards are communicated and followed on site. Conduct regular HSE inspections at site and circulate the report. Recommend for improvements and provide corrective actions for implementations. Follow-up on timely closure of Inspection points. Compile and submit monthly HSE Report at the end of each month to the Project Lead and keep track on all HSE statistical data. Establish and communicate site emergency plan and procedures and to carry out review and update in regular intervals. Maintain & assist site team for development of project HS risk assessment. To establish the level of controls before work commences. Monitor that all visitors to the project have signed the site attendance visitors register and are escorted at all times unless they have been formally inducted. Ensure any hazard complain raised related to HSE is properly investigated, rectified and closed and recorded on Hazard Report Log. Maintain & monitor the inspection & test plan of all plant & equipments on site. Provide information, technical advice and support to construction teams on HSE related issues. Maintain & disseminate statistical information regarding incidents near misses and injuries to all concerned. Ensure that all incidents occurred on site are reported on timely manners and provide necessary support to site team on incident management. Participate on incident investigation with recommended action plan and timely closure to prevent reoccurrence. Maintain all necessary HSE documents as per process & standards. Provide timely & constructive feedback to project lead on competency level of HSE performance of contractors and vendors on site. Conduct and monitor site HSE training as required for all members on site. To ensure that all latest legislation, code of practices, standards and procedures are communicated to all concerned. Assist site team to review HSE considerations for selection of contractors, subcontractors, vendors and suppliers. Facilitate possible HSE escalations to Operations Managers and City Senior Safety Lead before escalation from client and maintain client relationship. Ensure that team discipline is maintained at site

Indus Towers Limited is looking for Management Trainee to join our dynamic team and embark on a rewarding career journeyShadow and work with experienced managers and leaders to gain an understanding of the roles.Participate in projects and initiatives to demonstrate competence and add value to the organization.Provide support to managers and teams, as needed.Attend meetings, conferences, and other training events to expand knowledge and network with other professionals.Evaluate and analyze business operations, identify areas for improvement, and make recommendations for changes.Strong commitment to learning and professional development and be open to feedback and constructive criticism.Excellent communication, interpersonal, and problem-solving skills.

Hi, Mace is UK Based PMC Company. We are seeking candidates for Quality role across Hospital , Hotels, Residential and Commercial projects. Candidates with 15 + Years experience in Quality Control / Quality Assurance of Hotels or Residential OR Commercial Projects can apply. Share your CV with us on nidhi.newar@macegroup.com

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks

Quality Head to lead the QA/QC function for residential real estate projects. Set up QA/QC team across sites, audit quality, resolve issues, ensure compliance, drive QRM & MIS, track quality, evaluate vendors, approve materials, handle inspections.

Quality Head to lead the QA/QC function for residential real estate projects. Set up QA/QC team across sites, audit quality, resolve issues, ensure compliance, drive QRM & MIS, track quality, evaluate vendors, approve materials, handle inspections.

Role & responsibilities Quality Management Systems : Develop, implement, and monitor quality assurance programs across all departments, ensuring alignment with national and international standards such as NABH, JCI, and ISO. Policy and Procedure Development : Formulate and update hospital policies and standard operating procedures (SOPs) to comply with the latest accreditation requirements. Audits and Compliance : Conduct regular internal audits, mock surveys, and surprise inspections to assess adherence to quality standards and identify areas for improvement. Training and Development : Organize training sessions for clinical and non-clinical staff on quality standards, patient safety protocols, and best practices to foster a culture of continuous improvement. Data Analysis and Reporting : Collect and analyze data on quality indicators, patient feedback, and clinical outcomes to prepare reports and dashboards for management review. Incident Management : Investigate incidents such as medication errors or adverse events, perform root cause analysis, and implement corrective and preventive actions (CAPA). Accreditation Coordination : Liaise with external accreditation bodies, prepare necessary documentation, and ensure readiness for audits and assessments. Committee Participation : Attend relevant committee meetings, document minutes, and follow up on action items related to quality improvement initiatives. Preferred candidate profile Strong analytical and problem-solving abilities. Excellent communication and interpersonal skills. Proficiency in data analysis and reporting tools. In-depth knowledge of healthcare regulations and accreditation standards. Ability to lead training sessions and workshops.

Quality Head to lead the QA/QC function for residential real estate projects. Set up QA/QC team across sites, audit quality, resolve issues, ensure compliance, drive QRM & MIS, track quality, evaluate vendors, approve materials, handle inspections.

Quality Head to lead the QA/QC function for residential real estate projects. Set up QA/QC team across sites, audit quality, resolve issues, ensure compliance, drive QRM & MIS, track quality, evaluate vendors, approve materials, handle inspections.

Quality Head to lead the QA/QC function for residential real estate projects. Set up QA/QC team across sites, audit quality, resolve issues, ensure compliance, drive QRM & MIS, track quality, evaluate vendors, approve materials, handle inspections.

Quality Head to lead the QA/QC function for residential real estate projects. Set up QA/QC team across sites, audit quality, resolve issues, ensure compliance, drive QRM & MIS, track quality, evaluate vendors, approve materials, handle inspections.

Quality Head to lead the QA/QC function for residential real estate projects. Set up QA/QC team across sites, audit quality, resolve issues, ensure compliance, drive QRM & MIS, track quality, evaluate vendors, approve materials, handle inspections.

Quality Head with a Leading Real Estate Company Quality Head to lead the QA/QC function for residential real estate projects. Set up QA/QC team across sites, audit quality, resolve issues, ensure compliance, drive QRM & MIS, track quality, evaluate vendors, approve materials, handle inspections.

Quality Head with a Leading Real Estate Company Quality Head to lead the QA/QC function for residential real estate projects. Set up QA/QC team across sites, audit quality, resolve issues, ensure compliance, drive QRM & MIS, track quality, evaluate vendors, approve materials, handle inspections.

Quality Inspections: Ensure that all ingredients, packaging materials, and final products are in compliance with regulatory guidelines (FDA, HACCP, etc.). Product Testing: Perform sensory evaluations, including taste, texture, color, and odor tests.

Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective leadership and supervision of daily operations and personnel, strategy planning, contract compliance, resource optimization and capability development for an account. Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders & Clients Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Collaborate with clients and identify countries that need to be mapped to bring revenues for the same product Part of internal WIPRO leadership planning meeting to discuss revenue numbers for the account Report to global delivery account head on status of the account Ensure a deep enough understanding of clients individual experiences to head off potential issues before they become problems Contract compliance & adherence Ensure all SLA parameters are met in the account and maintain a green card at all times Review and drive appropriate actions/ systemic changes on internal and external audit findings to ensure no major non-compliances are cited Monitor and review the account on various delivery parameters to ensure quality delivery as per budget and timelines Delivery governance in the account Understand customer goals and key performance metrics and ensure exceeding those goals throughout the project Ensure a green card for all accounts in terms of performance and quality Monitor and review delivery dashboards/ MIS across accounts to track progress and identify potential red flags Participate and share account performance across operational, quality and fulfillment parameters with internal and external stakeholders Lead and manage project escalations, potential risks or early warning signs on project delivery to eliminate any revenue leakage Ensure regular invoicing as per the contract terms and condition Forecast and track key account metrics Invoicing Timely submission of invoices to the client as defined in the SOW Provide information required and resolve any invoicing issues raised by the client Work with internal teams by supporting activities such as RFP response, doing use capability demonstrations, and participating in the customer calls to sell solutions Identify opportunities for quick wins through automation and related initiatives in the account (wherever applicable) Collect and analyze statistics (costs, customer service metrics etc.) Assume responsibility of budgeting and tracking expenses Ensure outstanding performance against key metrics mentioned in the agreement Regular cadence around contract compliance Evaluate performance with key metrics (accuracy, customer service metrics etc.) Set direction for the team, track progress against targets through regular cadence calls and course correct as required Drive the focus of the team on quality and adherence to contract compliance processes Drive and implement structured cadence around quality, both process and transactional Cadence with delivery lead to ensure margins are met and the account numbers are at par to what is committed Weekly calls with WFM to ensure resource optimization, compliance to the manpower numbers agreed in the contract, future planning in case of ramp ups etc. Resource Allocation & Retention Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) Review and monitor resource planning and fulfillment in line with account requirements and costs of delivery Optimize manpower and minimize leakages by working closely with delivery head Ensure retention by offering relevant trainings and certifications of all allocated resources Lead one-on-one floor connect and other engagement activities to improve stickiness of the delivery team Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Mandatory Skills: WFM (Ops). Experience: >10 YEARS. >