Quality Manager

About Testbook :

The fastest-rising startup in the EdTech space, focused on Engineering and Government Job Exams and with an eye to capture UPSC, PSC, and international exams. Testbook is poised to revolutionise the industry. With a registered user base of more than 6.5 Crore students, more than 750 crore questions solved on the WebApp, and a knockout Android App. Testbook has raced to the front and is ideally placed to capture bigger markets. Testbook is the perfect incubator for talent. You come, you learn, you conquer. You train under the best mentors and become an expert in your field in your own right. That being said, the flexibility in the projects you choose, how and when you work on them, and what you want to add to them is respected in this startup. You are the sole master of your work. The IIT pedigree of the co-founders has attracted some of the brightest minds in the country to Testbook. A team that is quickly swelling in ranks, it now stands at 1000+ in-house employees and hundreds of remote interns and freelancers. And the number is rocketing weekly. Now is the time to join the force.

Key Responsibilities

• Content Sanity Audits:

  Conduct weekly audits of live and recorded sessions to assess teaching quality, presentation skills, accuracy of content, and delivery clarity.

• Faculty Coordination:

  Regularly communicate with teachers to share feedback, suggest improvements, and align delivery with learner expectations and Testbook’s academic standards.

• Academic Sync:

  Ensure that teaching plans, schedules, and class topics are in sync with what the subject experts and category managers are planning.

• Competitor Benchmarking:

  Track and analyze competitors’ YouTube content strategy (video formats, topics, teachers, thumbnail/SEO practices), and share actionable insights weekly.

• Feedback Loops:

  Work closely with the learner success, comment moderation, and analytics teams to collect and action real-time feedback on faculty performance and session quality.

• Academic & Platform Readiness Checks:

  Ensure that any academic initiative launched via YouTube is quality-tested in terms of visuals, language, examples, concept flow, and learner interaction.

• Teacher Onboarding & SOP Training:

  Assist in onboarding new teachers and training them on pedagogy standards, video delivery protocols, visual aesthetics, and compliance norms.

Must-Have Skills & Experience :

• Experience of appearing for competitive exams (SSC, Railways, Banking, Teaching etc.) and sound understanding of various categories
• Experience in academic quality management, YouTube education content, or teacher training (1–3 years minimum)
• Strong communication and analytical skills.
• Familiarity with YouTube Analytics, thumbnails, CTR, retention curves, etc.

Hands-on experience :

• With Google Sheets, Docs, PPT, and basic project management tools Good-to-Have Skills
• Proven academic-content led YouTube growth
• Experience in onboarding, training and managing faculties
• Exposure to YouTube SEO/metadata optimization