Quality Manager

Job Description

1. Educational Qualifications Essential: Bachelor’s degree in nursing, Pharmacy, Life Sciences, or Allied Health Sciences Preferred: Master's in Hospital Administration (MHA) / Healthcare Management / Quality Management Certification in NABH, JCI, ISO, or Six Sigma (Green/Black Belt) 2. Work Experience Minimum: 3–5 years in hospital quality, accreditation, or clinical audit roles Preferred: Hands-on experience in NABH/JCI accreditation preparation and audits Experience in implementing hospital QMS (Quality Management System) Exposure to infection control, incident reporting, and clinical governance 3. Key Skills & Knowledge Thorough understanding of: NABH/JCI standards and documentation Hospital policies, SOPs, audits, and quality indicators (QIs) Root Cause Analysis (RCA) and CAPA (Corrective and Preventive Action) Clinical and non-clinical audit cycles Patient safety goals, adverse event reporting, and clinical risk management 4. Technical Skills Knowledge of: Quality dashboards and data analysis Accreditation portals (e.g., NABH assessment tools) Hospital Information System (HIS) and EMR documentation Microsoft Office (Excel, PowerPoint, Word) 5. Behavioural Competencies Detail-oriented and analytical mindset Excellent documentation and report-writing skills Good communication and presentation ability Leadership and training skills (for staff sensitization) Self-driven, proactive, and collaborative Ability to handle internal audits and interact with external assessors confidently 6. Other Requirements Willingness to conduct hospital rounds and audits regularly Flexible with work hours during inspections or accreditation events Fluent in English and regional language (for staff training) Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹50,000.00 per month Benefits: Flexible schedule Leave encashment Paid sick time Paid time off Schedule: Day shift Rotational shift Supplemental Pay: Overtime pay Performance bonus Yearly bonus Work Location: In person