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Description
Job Title: QA Engineer Location: Gurugram (On-site) Experience Required: 2–5 years Work Schedule: Monday to Friday, 10:30 AM – 8:00 PM (1st and 3rd Saturdays off) About Darwix AI Darwix AI is a GenAI-powered platform built for enterprise revenue teams across sales, support, credit, and retail. Our proprietary AI stack processes multimodal data—voice calls, chat logs, emails, and CCTV streams—and delivers real-time contextual nudges, conversation scoring, and performance analytics. Our suite of products includes: Transform+: Real-time conversational intelligence for contact centers and field sales Sherpa.ai: Multilingual GenAI assistant providing live coaching, summaries, and objection handling Store Intel: A computer vision solution converting CCTV streams into actionable retail insights We are trusted by leading organizations like IndiaMart, Wakefit, Emaar, GIVA, Bank Dofar, and Sobha Realty, and are backed by premier institutional investors. Key Responsibilities Design and execute detailed test plans, test cases, and test scripts for web and API testing Perform functional, regression, smoke, and integration testing across platforms Identify, document, and track bugs using test management and issue tracking tools (e.g., Jira) Collaborate closely with developers, product managers, and DevOps to ensure test coverage and quality standards Contribute to automation test suites using tools like Selenium or Postman Participate in Agile ceremonies and sprint reviews, and help define acceptance criteria during backlog grooming Ensure adherence to best practices in QA processes and documentation Required Qualification Bachelor's degree in Computer Science, Engineering, or a related field 2–5 years of experience in manual and automation testing Strong understanding of QA methodologies, software development lifecycle (SDLC), and Agile practices Hands-on experience with tools such as Selenium, Postman, Jira, and Git Familiarity with writing test cases, bug reporting, and root cause analysis Knowledge of API testing and browser-based testing Basic understanding of CI/CD pipelines and test automation frameworks is a plus Strong analytical, problem-solving, and communication skills. Show more Show less
