Property Manager

Job Title: Property Manager – Commercial Building Location: [Pune / Baner ] Reporting To: Owner / Management / Director Job Summary The Property Manager is responsible for the overall operations, maintenance, administration, and financial performance of the commercial building. The role ensures smooth functioning of day-to-day activities, tenant satisfaction, facility upkeep, vendor management, and adherence to statutory norms. Key Responsibilities 1. Building Operations & Maintenance Oversee daily building operations including housekeeping, security, electrical, plumbing, HVAC, STP/RO plant, lifts, DG sets, fire systems, etc. -Ensure preventive maintenance schedules are followed. -Monitor AMCs and ensure timely servicing of equipment. -Conduct routine inspections of the premises. 2. Tenant Management Act as the primary point of contact for all tenants. -Address tenant complaints and resolve issues promptly. -Manage tenant onboarding, fit-out guidelines, handover & takeover formalities. -Ensure tenants comply with building rules & regulations. 3. Vendor & Staff Management Supervise staff: housekeeping team, security, technicians, facility personnel, front desk. -Manage and evaluate vendors for maintenance, repairs, and services. -Obtain quotations, negotiate rates, and ensure service quality. 4. Financial Management Prepare annual operating budgets and track monthly expenses. -Monitor rent collection, CAM charges, utility recoveries, and billing. -Maintain accounts for building expenses, vendor payments, and petty cash. -Control operational costs without compromising service quality. 5. Legal & Compliance Ensure compliance with local municipal laws, fire norms, labor laws, and safety standards. -Maintain updated licenses: Fire NOC, Lift License, Pollution Control Board, etc. -Handle insurance renewals and claim documentation. 6. Safety & Security Monitor CCTV operations, access control systems, and security protocols. -Ensure fire systems are functional and fire drills are conducted as required. -Implement safety measures and risk mitigation procedures. 7. Reporting & Documentation Maintain logs: equipment, utility consumption, incident reports, visitor management, maintenance records. -Submit weekly/monthly reports to management. -Maintain all building SOPs and documentation. 8. Customer Service & Experience Maintain a professional, clean, and well-managed environment. -Enhance tenant satisfaction through timely communication and service delivery. -Implement improvements for better building experience. -Required Skills & QualificationsGraduate degree; preference for Facility Management / Engineering background. -3–10 years of experience in property or facility management (commercial building preferred). -Strong knowledge of MEP systems, building services, and maintenance processes. -Excellent communication, negotiation, and leadership skills. -Ability to handle emergencies and multitask. -Proficiency in MS Office and facility management software. -Competencies Problem-solving and decision-making -Time management -Vendor management -Financial discipline -Customer service orientation -Team leadership