Job
Description
About the Company : The AV and Technical Manpower Operations Coordinator is responsible for coordinating, scheduling, and managing the deployment of AV technicians and technical staff for various projects, support calls and installations. This role ensures that the right technical personnel are assigned to the right tasks, that equipment and resources are available and properly allocated, and that all operations run smoothly. The coordinator serves as the bridge between project managers, support teams, clients and other stakeholders to maintain the operational efficiency of technical services. Responsibilities : Manpower Scheduling and Coordination : Plan and schedule technicians and technical staff for installations, events, and projects based on project needs, availability, and skillsets. Ensure the timely deployment of technical manpower, aligning staff with project deadlines and requirements. Maintain a database of staff availability and competencies to streamline project staffing. Operational Support : Act as the primary point of contact between the technical teams and project managers to ensure smooth communication and the successful execution of AV and technical operations. Oversee the logistics of equipment and tools required for each project, ensuring that everything is available and in working order. Track and monitor the progress of ongoing projects, providing operational updates to stakeholders. Manage any operational issues on-site, including troubleshooting and re-allocating resources as needed. Staff Management and Development : Manage the onboarding and training schedules of new technical staff, ensuring that they are equipped with the necessary skills for their roles. Facilitate ongoing training and development for technicians, keeping them up to date with the latest technology, installation techniques, and operational protocols. Inventory and Equipment Management : Oversee the inventory of tools and technical equipment, ensuring equipment is available, well-maintained, and prepared for use. Coordinate the logistics for shipping, receiving, and setting up equipment on-site. Ensure proper documentation and tracking of all equipment usage, repairs, and maintenance schedules. Budget and Resource Management : Monitor the financial aspects of manpower allocation, ensuring that resources are used efficiently. Qualifications : Educational Background : A bachelor’s degree in project management, business administration, or a related technical field is preferred, however is not a must. Experience : 5+ years of experience in project operations coordination, preferably in the AV / IT industry or technical services such as air-conditioning, telecom, automation where managing a technical manpower of 10+ people. Strong background in managing AV/IT technicians and technical manpower is a plus. Required Skills : Technical Knowledge : Basic understanding of technical projects and workflows. Organizational Skills : Excellent time management and organizational skills to manage multiple projects and personnel schedules simultaneously. Ability to prioritise tasks and adapt to changing schedules or project requirements. Communication Skills : Strong verbal and written communication skills. Must be able to communicate in Hindi verbally, English and Kannada. Other regional language proficiency is a big plus. Ability to liaise effectively with both internal teams and external stakeholders (clients, suppliers, etc.). Problem-solving Skills : Strong decision-making and troubleshooting skills, especially in high-pressure environments. Show more Show less
