Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home
>
Jobs in bengaluru
>
Brillio
>
Project Manager (Service Delivery Manager) - R01554030

Project Manager (Service Delivery Manager) - R01554030

Brillio

18 years

0 Lacs

bengaluru karnataka india

Posted:1 week ago| Platform:

Apply

Skills Required

service forecasting tracking management analytics escalation technology data ai metrics itil engineering resolve governance reports leadership planning estimation drive automation optimization support compliance risk security software efficiency agile scrum kanban communication presentation certifications certification

Work Mode

On-site

Job Type

Full Time

Job Description

Project Manager

Primary Skills

Revenue Forecasting, SOW creation and scope tracking, P&L Management, Program Management, People Management, Project Analytics, Escalation Management

Job requirements

Service Delivery Manager

Role Overview

We are seeking a highly experienced Service Delivery Manager to lead large-scale, complex technology engagements across Data, Cloud, and AI domains. The role carries full lifecycle responsibility — from service transition to steady-state delivery — ensuring client satisfaction, adherence to scope, and consistent service excellence.

Key Responsibilities

Act as the primary point of contact for service delivery, managing client and business stakeholder relationships.
Ensure successful end-to-end delivery of services and projects, meeting agreed scope, timelines, budget, and quality metrics.
Oversee incidents, problem, and change management processes in alignment with ITIL/SDLC best practices.
Monitor day-to-day service operations across infrastructure, applications, and business systems.
Collaborate with Product, Engineering, QA, Operations, and Account Managers to ensure seamless delivery and resolve escalations.
Prepare and present service performance dashboards, governance reviews, and reports for senior leadership and stakeholders.
Manage resource planning, effort estimation, and financial forecasting to ensure efficient delivery.
Drive process improvements, automation, and cost optimization, leveraging AI and emerging technologies where applicable.
Lead and support service transition and transformation projects, ensuring smooth handover into steady-state operations.
Ensure compliance with IT governance, risk management, security, and regulatory standards.
Mentor, coach, and guide delivery teams, ensuring alignment with organizational goals and performance standards.

Requirements

14–18 years of experience in the software industry with a proven track record in service delivery of large-scale, complex technology environments.
6+ years in service delivery /program management, with end-to-end ownership of delivery.
Strong technical proficiency in Data and Cloud technologies, with deep understanding of enterprise environments.
Exposure to leveraging AI/automation to improve delivery productivity and efficiency.
Hands-on experience with Agile methodologies (Scrum, SAFe, Kanban, Hybrid Agile).
Strong stakeholder management, communication, and executive presentation skills.
Excellent organizational and leadership abilities with capability to manage distributed teams.
Strategic thinker with strong problem-solving and decision-making capabilities.

Education & Certifications (Preferred)

Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.
PMP, PRINCE2, or SAFe Agile certification.
ITIL v4 certification desirable.

More Jobs at Brillio

React Js Frontend Developer

Pune, Bengaluru

4 - 8 yrs

INR 14 - 20 Lacs

Java Full Stack Developer

Pune, Bengaluru

3 - 8 yrs

INR 14 - 20 Lacs

Senior Software Development Lead - R01536938

Gurgaon, Haryana, India

Experience: Not specified

Salary: Not disclosed

Angular Lead

Hyderabad, Pune, Bengaluru

6 - 10 yrs

INR 14 - 20 Lacs

Network Perimeter Browsing - R01542500

Bengaluru, Karnataka, India

Experience: Not specified

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Brillio

IT Services and IT Consulting

Dallas Texas

RecommendedJobs for You

Project Manager (Service Delivery Manager) - R01554030

Brillio

bengaluru, karnataka, india

Project Manager (Service Delivery Manager) - R01554030

Brillio

bengaluru, karnataka, india

Project Manager (Service Delivery Manager) - R01554030

Brillio

bengaluru, karnataka, india

Login to

Please Verify Your Phone or Email

Confirm Action

Project Manager (Service Delivery Manager) - R01554030