Project Manager II

As a Project Manager II, you will work closely with Regional Project team & you will work as Project coordinator for successful delivery of a project from head office, help regional project team in all activities from head office.

The ideal candidate will understand that customer satisfaction, advanced planning, cross functional co-ordination, Pro-active & Seamless communication, Budget control & Continual improvements are the key success factors of a project.

We expect that our project managers will follow the global best practices, SOPs, implementation methods for successful project delivery and to have a happy customer.

As a Project Manager II you are expected to work closely with cross functional teams such as Professional services, Products & Engineering, Manufacturing, client support, customer success and with Customer teams with excellent coordination & collaboration.

Responsibilities

Pre-Project Phase (Concept / Pre-sales phase)

• Preparing high level project time line.
• Work closely with regional teams in creating and reviewing effort estimates for services.

Projects Planning Phase

• Create project confluence page.
• Help regional team in co-ordination with HQ teams for successful internal Kickoff meetings.
• Publish detailed project schedule.
• Support regional PM in creating & Updating detailed project plan.
• Help regional team in Publishing Project Charter/team/escalation matrix/RACI matrix.
• Create Epic tickets in JIRA & update all delivery.
• Updating budget tracking sheet.
• Publishing man hours tracking reports through clockify.
• Help regional team in resource planning and Co-Ordinate any resource requirements from HQ.

Projects Delivery Phase

• Attend Weekly review meetings and project meetings for all project and support Regional PM to update confluence with notes and action items.
• Follow up on Hardware Manufacturing and Logistics.
• Coordinate with Supply Chain and Logistics for timely delivery of Hardware at site.
• Monitor all hardware deliverables, identify any gaps in delivery, create JIRA tickets for additional materials requirements, co-ordinate with CSC & Logistics for delivery.
• Work with product manager to ensure the desired features promised are being developed in the RC cycle & update all key stake holders.
• Timely Update to Regional teams for any delays or discrepancies software delivery from Product with close follow up with R&D / Product teams.
• Help regional teams with payment receipt / invoicing status.
• Update FOC materials tracking and budget monitoring sheets.
• Co-ordinate with Product team for timely hand over of build to verification and validation teams for testing.
• Closely monitor the progress of testing and timely update of any delay’s issues.
• Create / Track / Escalate (Issue management) any bugs identified through JIRA.

Projects Execution Phase

• Support regional PM in I&C resource allocation and travel planning.
• Based on the inputs from RPM on server readiness from customer side, create deployment ticket in JIRA and co-ordinate & ensure successful deployment.
• Coordinate with regional teams – Customer – HQ teams for integration testing.
• Setup and lead war room if required based on RPM request.
• Help RPM in tracking UAT test plan.
• Help RPM in publishing / updating KPI monitoring and ramp up plan.
• Co-ordinate with RPM for successful closure of NPD tickets and handover of project to Client services.

Requirements

• B.E/B.Tech (EC/EEE/EI/ME) with Master’s in Business Administration or Project Management.
• 7+ years of overall experience - Hands-on experience in managing large projects and programs.
• Understanding of E2E Project management, project success criteria, project pillars and budgeting.
• Project Management Professional Certification is must.