Project Management Officer

Key Responsibilities

• Governance & Delivery Excellence:

  Define and enforce PMO standards, frameworks, and methodologies (Agile, Hybrid, Waterfall) to ensure consistency and predictability in delivery.

• Capability Building:

  Coach and mentor product managers and delivery leads to strengthen planning, execution, and stakeholder management skills.

• Strategic Alignment:

  Partner with senior leadership to align projects with business objectives and prioritize initiatives for maximum impact.

• Performance Management:

  Track KPIs, timelines, budgets, and risks; provide actionable insights through executive dashboards and reports.

• Continuous Improvement:

  Identify process gaps and implement best practices to accelerate delivery and enhance quality.

• Stakeholder Engagement:

  Facilitate reviews, governance forums, and communication across all levels to ensure transparency and collaboration.

• Resource Optimization:

  Drive capacity planning and resource allocation across multiple concurrent projects.

Key Performance Indicators (KPIs)

• On-Time Delivery Rate:

  ≥ 95% of projects delivered within agreed timelines.

• Budget Adherence:

  ≤ 5% variance across all managed projects.

• Process Compliance:

  100% adherence to PMO governance standards and frameworks.

• Team Capability Growth:

  Minimum 2 structured mentoring sessions per month; measurable improvement in delivery managers’ performance scores.

• Stakeholder Satisfaction:

  Achieve ≥ 90% positive feedback from internal and external stakeholders on project governance and communication.

• Risk Mitigation Effectiveness:

  Reduction of critical project risks by ≥ 80% before escalation stage.

• Reporting Accuracy:

  100% timely and accurate executive dashboards and status reports.

Requirements

• Bachelor’s degree in business, Technology, or related field; advanced certifications (PMP, PRINCE2) preferred.
• 8–12 years of experience in project/program management with strong PMO exposure.
• Proven ability to

  transform delivery practices and mentor teams

  in high-growth environments.
• Expertise in project management tools (ZOHO Projects, MS Project, Smartsheet) and methodologies.
• Exceptional leadership, communication, and stakeholder management skills.
• Experience in IT, SaaS, BFSI, or enterprise technology environments.

What We Offer

• Opportunity to

  shape the delivery culture

  of a global tech leader.
• Work on strategic initiatives impacting regulated and mission-critical industries.
• Collaborative environment with a focus on innovation and professional growth.